Find a TenderAwardedContract award notice
Published 25 Nov 2025, 13:56 GMT

Official UK procurement notice

Occupational Health, EAP and Physiotherapy Services for Liverpool City Council

Official notice

Authority: Liverpool City Council (Local council)

2 lotsServicesCompetitive flexible procedureAbove thresholdSME suitable
Published estimate£1,520,000total for 2 lots · £1,824,000 inc. VAT
Submissions closed 7 Jan 2026awarded 6 Mar 2026
Award (standstill) to Medigold health consultancy limited
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought2 lots · detail below

Published requirement description

Liverpool City Council is dedicated to being a well-run Council, continuously transforming and improving our operations to ensure that Liverpool's residents and communities are served by a council they trust and know is well-managed. In alignment with this commitment, our People Plan (2023-2027) articulates our vision to become an inclusive employer of choice, fostering a skilled, diverse, and healthy workforce.

To support this vision, we aim to provide our staff with a comprehensive programme of initiatives that promote physical, emotional, social, financial, and environmental health.

This tender seeks to procure Occupational Health and Employee Assistance Programme (EAP) services that will underpin our efforts to maintain a healthy, safe, and well-supported workforce.

  • How the procedure runs: Lot 1 - Occupational Health and EAP Services The tender submission for Phase One is worth 80% of the overall tender score (50% Quality, 10% Social Value and 20% Commercial). Bidder submissions for Phase One will be evaluated to determine their ranking and up to the top 5 highest scoring tenders will progress through to Phase Two (Phase Two is worth 20%). Once Phase Two for Lot 1 is concluded the scores for Phase One will be added to the scores for Phase Two. This will then determine the highest ranking bidder for the award of Lot 1. Lot 2 - Physiotherapy Services Tender submissions will be evaluated with Quality 70%, Social Value 10% and Commercial 10%; the highest ranked bidder will be awarded Lot 2
  • No preliminary market engagement: A PIN Notice was published on the 10th October 2024 Notice Identifier - 2024/S 000-032564 Procurement identifier (OCID): ocds-h6vhtk-04a775

CPV: Physical well-being services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£1,710,000 together) · same evaluation weights on every lot
Lot #1Occupational Heath and EAP ServicesAwardedRenewal 3 yrsSMEPublished value£1,140,000

Full details for Lot 1 is provided within Appendix B - Service Specification

Lot 1 is to provide Occupational Heath and EAP (Employee Assistance Program) Services

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £1,140,000 exc. VAT · £1,140,000 inc. VAT
Delivery: North WestEligibility: SME eligible
Extensions: Suppliers have the ability to provide innovation as part of this contract with the quality element scored. However the commercial will be a non score but will form part of the contract if LCC decide to purchase through the life of the agreement · Each lot can be extended for a period of 2 years in annual increments
Lot #2Physiotherapy ServicesRenewal 3 yrsSMEPublished value£570,000

Provision of Physiotherapy Services

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £570,000 exc. VAT · £684,000 inc. VAT
Delivery: North WestEligibility: SME eligible
Extensions: Please refer to the tender instructions & Appendix E Lot 2 · Each lot can be extended for a period of 2 years in annual increments

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 70%Price: 20%Social value: 10%
Published sub-criteria (3)
  • Quality: 70%
  • Cost: 20%
  • Social Value: 10%
Published award criteria (3)
  • Quality: Please refer to the tender instructions for Phase One and Phase Two of this tender process for Lot 1
  • Cost
  • Social Value
Lot distribution rule: Suppliers may bid for any lot, however, each lot has its own score and award criteria and will be evaluated in isolation of each other.
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
25 Nov 2025, 13:56 GMT
Last source update
6 Mar 2026, 14:16 GMT
Award evaluation window
Submission end – 27 Mar 2026
Authority reference
DN747056
FTS notice number
2025/S 000-076882
Latest notice
Contract award notice (UK6)
Classification (CPV)
Physical well-being services
Delivery area
North West (UKD72)
Official registry OCID
ocds-h6vhtk-05e863 Find a Tender
How it runs

Lot 1 - Occupational Health and EAP Services

The tender submission for Phase One is worth 80% of the overall tender score (50% Quality, 10% Social Value and 20% Commercial). Bidder submissions for Phase One will be evaluated to determine their ranking and up to the top 5 highest scoring tenders will progress through to Phase Two (Phase Two is worth 20%). Once Phase Two for Lot 1 is concluded the scores for Phase One will be added to the scores for Phase Two. This will then determine the highest ranking bidder for the award of Lot 1.

Lot 2 - Physiotherapy Services

Tender submissions will be evaluated with Quality 70%, Social Value 10% and Commercial 10%; the highest ranked bidder will be awarded Lot 2

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
7 Jan 2026, 12:00 GMT
Clarification deadline
15 Dec 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tenders must be submitted electronically

procontract.due-north.com/Opportunities/Index ↗

Timeline

25 Nov 2025 → 1 Apr 2026 · 8 dates
  1. Tender notice published333 days ago
    25 Nov 2025, 13:56 GMT
  2. Clarification questions by313 days ago
    15 Dec 2025, 12:00 GMT
  3. Submission deadline290 days ago
    7 Jan 2026, 12:00 GMT
  4. Assessment summaries sent233 days ago
    6 Mar 2026
  5. Latest notice published232 days ago
    6 Mar 2026, 14:16 GMT
  6. Standstill ends220 days ago
    18 Mar 2026, 23:59 GMT
  7. Award decision expected by211 days ago
    27 Mar 2026, 23:59 GMT
  8. Contract starts207 days ago
    1 Apr 2026, 00:00 BST

Notice history

4 events · 2 releases on Find a Tender · since 25 Nov 2025
  1. Tender notice published
    25 Nov 2025, 13:56 GMT
    UK4
  2. Contract award notice published
    6 Mar 2026, 14:16 GMT
    UK6
  3. Status changed to complete
    6 Mar 2026, 14:16 GMT
  4. Contract signature expected
    23 Mar 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,255,0001 award exc. VAT
Bids received 4
Awarded toValueDateStatus
Lot 1 · Occupational Heath and EAP Services1 award
Medigold health consultancy limitedOccupational Health and EAP Services1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: Up to 2 years in annual increments · Options: Options for innovation as outlined in the tender£1,255,0006 Mar 2026standstill to 18 Mar 2026Standstill

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Occupational Heath and EAP Services4final-stage tenders · 8 at stage one00—

Contracting authority & participating public bodies

Liverpool City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PRVY-7813-WLPG Cunard Building, Liverpool, North West, L3 1DSContact email

Bidders & participating suppliers

1 commercial party on the notice
  • MEDIGOLD HEALTH CONSULTANCY LIMITEDAwarded supplierGB-COH: 03507491GB-PPON: PHMM-7835-PLTX Medigold House, Northampton, East Midlands, NN4 7BFContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender