NWUHG NHP - Target Operating Model Support

The Norfolk and Waveney University Hospitals Group (NWUHG) New Hospitals Programme requires specialist consultancy support to review, consolidate, develop and author a Programme Target Operating Model (TOM). The requirement is focused on the development, integration and assurance of existing programme outputs rather than the creation of a new operating model.

The appointed consultancy will be required to review existing TOM documentation, undertake a structured gap analysis, consolidate outputs from multiple workstreams, support stakeholder engagement activities and produce a programme-wide assured TOM to support progression from RIBA Stage 2 to RIBA Stage 3.

The work requires detailed knowledge of the programme, assurance activities, demand and capacity validation outputs, recovery programme outputs, transformation initiatives and clinical, operational, workforce and digital workstreams. Appreciation of national NHP norms and expectations is key. Continuity of support is considered essential to ensure consistency of assumptions, language, governance submissions and programme documentation. The appointment will support delivery of key outputs including the TOM Gap Analysis Report, assured TOM documentation, governance-ready papers and the final Programme TOM.