Official UK procurement notice
NW2517 - Robotic Process Automation (RPA) - Support and Development
Authority: NORTHUMBRIAN WATER LIMITED
What is being bought
Published requirement descriptionNorthumbrian Water Limited (NWL) provide water and sewerage services to just under 4.4 million people operating principally in the North-East of England and Essex and Suffolk. It is NWL's vision 'to be the most digital water company in the world' therefore it is our mission to find a partner to support our Robotic Process Automation programme.
Robotic Process Automation (RPA) is operational within NWL, having procured UiPath software in 2020. Over the last 18 months a successful programme has delivered 22 live processes and significant ROI has been realised. These processes cut across multiple Directorates, the main ones within our Wastewater and Customer Directorate.
The current contract with our RPA partner is due to come to an end on 31st March 2023. NWL wish to procure a 2+2+1-year contract for a new RPA partner. NWL have a current arrangement in place with a partner to provide us with both support and development resource for UiPath.
NWL are currently on RPA Automation Cloud Platform version 2021.10. Our chosen partner must have an in-depth knowledge and a close proven working relationship with UiPath, experience and knowledge of the utilities sector and preferable proven history of providing automations within the water and/or utility industry.
The key attributes that we are looking for are, for the procured partner, to support us in providing an easy, timely and high-quality customer experience, assist our current live processes, and support NWL on all RPA development. The partner must support our goal of realising business value over the coming years.
In addition, to drive efficiencies and to allow regression packs to be executed more often and across multiple applications, NWL require manual test cases to be replaced by automated tests and require a partner to support with this initiative.
CPV: Software configuration services · Software consultancy services · Software development services · Software implementation services · Software support services · Software-related services
The lotProcurement structure
single lot · no lot value publishedLot #1NWL wish to procure a 2+2+1-year contract for a new RPA partnerRenewal
NWL wish to procure a 2+2+1-year contract for a new RPA partner. NWL have a current arrangement in place with a partner to provide us with both support and development resource for UiPath.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Suitability
Pre-requisites are detailed in the Pre-Qualification (PQQ) document within Ariba tendering portal once an expression of interest is made and access details are provided.
- Successive reduction
- Candidates will be reduced successively across stages
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Negotiated procedure with prior call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 1 Dec 2022, 09:59 GMT
- Last source update
- 1 Dec 2022, 09:59 GMT
- Authority reference
NW2517- FTS notice number
2022/S 000-034024- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0389c2Find a Tender- Contract terms summary
This will be advised as part of the tender stage.
- Performance terms
If applicable these will be advised in the tender documents.
Publisher note: Applicants are asked to note that this procurement process will be conducted electronically with all documents and communication being managed through the Northumbrian Water e- Sourcing Spend Management portal called "Ariba". Expressions of interest must be sent be sent to the e-mail address [email protected] before the deadline date of 12noon 14/12/2022. Once your expression of interest has been received (with the details as requested below), you will be given access to the Ariba portal within 48 hours from request (where possible) via an email (you have provided as part of your contact details) with a link to access the Ariba portal. You will be required to complete a Pre-Qualification Questionnaire (PPQ) in Ariba (following the same link as mentioned above) before 12noon 06/01/2023. When sending expression of interest, please provide the following information: 1) full company name 2) email address you would want the Ariba portal link to be sent to 3) details of the person responsible for this tender (Name, Job Title, Tel.)
How it was run
Official notice- Submission deadline
- 14 Dec 2022, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Deposits and guarantees
- Parent Company Guarantees and Performance Bonds may be requested as part of the award.
Timeline
1 Dec 2022 → 30 Jun 2023 · 3 dates- Notice published1 Dec 2022, 09:59 GMT
- Submission deadline14 Dec 2022, 12:00 GMT
- Bids must remain valid until30 Jun 2023, 23:59 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- TBCReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria