Find a TenderAwarded
Published 5 Apr 2023, 12:18 BST

Official UK procurement notice

NP811/23 Lift Maintenance Services

Official notice

Authority: The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) (NHS & healthcare)·Consortium: 2 public authorities

Framework agreement20 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)£9,000,000total for 20 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 25 Oct 2023awarded 29 Dec 2023
Lots 20see the lot list below

What is being bought20 lots · detail below

Published requirement description

The scope of the framework agreement is for the provision of Lift Maintenance Services that will include but not be limited to the inspection, testing, servicing, maintenance, repairs, upgrades and refurbishment of the goods and passenger lifts, elevators, dumb waiters, scissor lifts, stair lifts, escalators and any other related items for vertical transportation. These services will be required across the whole of the contracting authorities estate.

The contractor shall ensure full compliance with all relevant legislation and guidance. This will need to be demonstrated as part of the tender process

  • Recurrence: summer 2028

CPV: Lift installation work · Lift-maintenance services

How this framework works

From the published notice
Places
up to 28 suppliers · 11 bids on the busiest of 20 lots (0.4 per place) · 10 appointed

Lots and requirements (20)Procurement structure

20 lots · 2 with a published value · same evaluation weights on every lot

Every one of these 2 lots carries the same published figure, £9,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1NHS Ayrshire and ArranAwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #2NHS BordersAwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #3NHS Dumfries and GallowayAwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #4NHS FifeAwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #5NHS Forth ValleyAwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #6NHS Greater Glasgow & Clyde - (Clyde)AwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #7NHS Greater Glasgow & Clyde - (Partnership/HSCP)AwardedRenewalceiling above
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #8NHS Greater Glasgow & Clyde - (North)AwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #9NHS Greater Glasgow & Clyde - (South)AwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #10NHS Greater Glasgow & Clyde - (Inverclyde)AwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #11NHS Golden JubileeAwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #12NHS GrampianAwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #13NHS HighlandAwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #14NHS LanarkshireAwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #15NHS LothianAwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #16NHS TaysideAwardedRenewalceiling above
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #17NHS Western IslesAwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #18NHS The State HospitalAwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #19NHS Special Health Boards - inc. National Services Scotland, SNBTSAwardedRenewalLot estimate not published
Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed
Lot #20Major Repairs and UpgradesAwardedRenewalLot estimate not published

The scope of this lot will cover Major Upgrades and Repairs. These services will required across the whole of NHS Scotland. The contractor shall ensure full compliance with all relevant legislation and guidance. This will need to be demonstrated as part of the tender process

Delivery: Scotland
Extensions: 2 x 12 month extension periodsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 20 lots
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Technical: 60%
  • price: 40%
Published award criteria (2)
  • Technical: 60%
  • Price: 40%
Lot distribution rule: Health boards may choose to award on a joint basis.
Conditions of participation1
  • Suitability

    Please refer to the mandatory requirements within the ITT.

    Economic operators may be excluded from this competition if they are in breach of any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “NP811/23 Lift Maintenance Services” is a framework: the contest is a place on its panel, up to 28 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · summer 2028
First published
5 Apr 2023, 12:18 BST
Last source update
2 Feb 2024, 11:49 GMT
Award evaluation window
25 Oct 2023 – …
FTS notice number
2024/S 000-003502
Classification (CPV)
Lift installation workLift-maintenance services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-03bcc4 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

The Authority will notify economic operators who submitted a tender or (where no deselection notification has previously been made) applied to be selected to tender, of its decision to award the framework agreement which notification will contain among other information, a summary of the reasons why the economic operators was unsuccessful. The notification will incorporate a ‘standstill period’ of a minimum of 10 clear calendar days (or a minimum of 15 if the communication method used is not electronic) between the date on which the Authority dispatches the notice(s) and the date on which the Authority proposes to conclude the relevant framework agreement. The bringing of court proceedings against the Authority during the standstill period will automatically continue the prohibition on entering into the framework agreement until the court proceedings are determined, discontinued or disposed of, or the court, by interim order, brings to an end the prohibition. The remedies that may be awarded by the courts before the framework agreement has been entered into include the setting aside of the decision to award the framework agreement to the winning tenderer(s). The bringing of court proceedings against the Authority after the framework agreement has been entered into will not affect the framework agreement unless grounds for the imposition of special penalties under the Public Contracts (Scotland) Regulations 2015 can be established. Otherwise, the remedies that may be awarded by the courts where the framework agreement has been entered into are limited to the award of damages.

Publisher note: The Common Services Agency (more commonly known as National Services Scotland) (‘the Authority’) acting through its division National Procurement, is undertaking this procurement of (add description here…) (‘Products’) on behalf of all entities constituted pursuant to the National Health Service (Scotland) Act 1978, (i.e. all NHS Scotland Health Boards, Special Health Boards and the Authority or other NHS Organisation established pursuant to the NHS (Scotland) Act 1978), any integrated Join Boards established pursuant to the new Public Bodies (Joint Working) Scotland Act 2014 (collectively hereafter referred to as ‘Participating Authorities’), where applicable and Scottish Hospices. The estimated values referred to in Section II.1.5 and 11.2.6 covers the 36 months contract duration and the 2 x 12 month extension period of the framework agreement. (SC Ref:756714)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html ↗

Appointment period ends
25 Oct 2023, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
25 Oct 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

30 Jun 2023 → 2 Feb 2024 · 4 dates
  1. Next notice expected
    30 Jun 2023, 00:00 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    25 Oct 2023, 12:00 BST
  3. Bids opened
    25 Oct 2023, 12:00 BST
  4. Notice published
    2 Feb 2024, 11:49 GMT

Notice history

6 events · 3 releases on Find a Tender · since 20 Sept 2023
  1. Published value updated to £9,000,000
    20 Sept 2023, 11:56 BST
    was £1,000,000
  2. Status changed to active
    20 Sept 2023, 11:56 BST
  3. Procurement method changed
    20 Sept 2023, 11:56 BST
  4. Deadline published: 25 Oct 2023, 12:00 BST
    20 Sept 2023, 11:56 BST
  5. Buyer details updated
    20 Sept 2023, 11:56 BST
  6. Status changed to complete
    2 Feb 2024, 11:49 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 10admitted to the panel · see the list ↓
Bids received 1111 from SMEs · busiest of 20 lots
Contracts signed 20latest 29 Dec 2023

20 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 20 of these contracts carry the same published figure, £9,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • NHS Borders

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Golden Jubilee

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Grampian

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Highland

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Lanarkshire

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Lothian

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Tayside

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Western Isles

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS The State Hospital

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Special Health Boards - inc. National Services Scotland, SNBTS

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • Major Repairs and Upgrades

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Dumfries and Galloway

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Ayrshire and Arran

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Fife

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Forth Valley

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Greater Glasgow & Clyde - (Clyde)

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Greater Glasgow & Clyde - (Partnership/HSCP)

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Greater Glasgow & Clyde - (North)

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Greater Glasgow & Clyde - (South)

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active
  • NHS Greater Glasgow & Clyde - (Inverclyde)

    Signed
    29 Dec 2023
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · NHS Ayrshire and Arran7bids · 7 electronic · 7 from abroad7——
2 · NHS Borders7bids · 7 electronic · 7 from abroad7——
3 · NHS Dumfries and Galloway7bids · 7 electronic · 7 from abroad7——
4 · NHS Fife8bids · 8 electronic · 8 from abroad8——
5 · NHS Forth Valley9bids · 9 electronic · 9 from abroad9——
6 · NHS Greater Glasgow & Clyde - (Clyde)7bids · 7 electronic · 7 from abroad7——
7 · NHS Greater Glasgow & Clyde - (Partnership/HSCP)7bids · 7 electronic · 7 from abroad7——
8 · NHS Greater Glasgow & Clyde - (North)7bids · 7 electronic · 7 from abroad7——
9 · NHS Greater Glasgow & Clyde - (South)4bids · 4 electronic · 4 from abroad4——
10 · NHS Greater Glasgow & Clyde - (Inverclyde)8bids · 8 electronic · 8 from abroad8——
11 · NHS Golden Jubilee8bids · 8 electronic · 8 from abroad8——
12 · NHS Grampian6bids · 6 electronic · 6 from abroad6——
13 · NHS Highland5bids · 5 electronic · 5 from abroad5——
14 · NHS Lanarkshire7bids · 7 electronic · 7 from abroad7——
15 · NHS Lothian8bids · 8 electronic · 8 from abroad8——
16 · NHS Tayside6bids · 6 electronic · 6 from abroad6——
17 · NHS Western Isles4bids · 4 electronic · 4 from abroad4——
18 · NHS The State Hospital7bids · 7 electronic · 7 from abroad7——
19 · NHS Special Health Boards - inc. National Services Scotland, SNBTS8bids · 8 electronic · 8 from abroad8——
20 · Major Repairs and Upgrades11bids · 11 electronic · 11 from abroad11——

Contracting authority & participating public bodies

2 public bodies on the notice

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

Contracting authorityNHS & healthcareBody governed by public lawHealth Gyle Square (NSS Head Office), 1 South Gyle Crescent, Edinburgh, Scotland, EH12 9EBContact name, email, phone

Dispute resolution & review bodies

  • Sherriff Court HouseReview body EdinburghContact email

Framework contractors & participating bidders

10 commercial parties on the notice
  • Caltech Lifts LtdFramework contractor Stannergate Road, Broughty Ferry, Dundee, UK, DD1 3NAContact phone
  • Classic Lifts (Scotland) LtdFramework contractor 1 Buchanan Court, Glasgow, UK, G336HZContact phone
  • Jackson LiftsFramework contractor Pentagon Centre 36/38 Washington street, Glasgow, UK, G38AZContact phone
  • KONE plcFramework contractor Worthdale House, Worth Bridge Road, KEIGHLEY, Scotland, BD21 4YAContact phone
  • Orona LimitedFramework contractor Suite 6, Ellismuir House, Ellismuir Way, Tannochside Park, Glasgow, Scotland, G71 5PWContact phone
  • Pickerings LiftsFramework contractor 9 Glasgow Road Baillieston, Glasgow, Glasgow, Scotland, G696JTContact phone
  • RJ Lifts Group LimitedFramework contractor Unit 1 Galveston Grove, Oldfield Business Park, Stoke on Trent, Scotland, ST4 3PEContact phone
  • Saltire Lifts LTDFramework contractor The Atrium Business Centre, North Caldeen Road, Coatbridge, Scotland, ML5 4EFContact phone
  • Schindler LtdFramework contractor Unit 5 , Pyramids Business Park, Bathgate, Scotland, EH48 2EHContact phone
  • Stannah Lift Services LimitedFramework contractor 45 Carlyle Avenue, Hillington Industrial Estate, Glasgow, Scotland, G52 4XXContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria