Find a TenderAwarded
Published 24 Jul 2024, 17:22 BST

Official UK procurement notice

Norfolk Community Learning Disability and Intensive Support Service

Official notice

Authority: NHS Norfolk and Waveney Integrated Care System (NHS & healthcare)·Consortium: 2 public authorities

ServicesOpen procedure
Published estimate£33,070,000exc. VAT · 1 value update
Submissions closed 1 Nov 2024awarded 2 Dec 2024
Awarded to Hertfordshire Partnership University NHS Foundation Trust

What is being bought

Published requirement description

NHS Norfolk and Waveney Integrated Care Board invited suitably qualified and experienced providers to express their interest in delivering a Norfolk Community Learning Disability and Intensive Support Service<br/><br/>The Community Learning Disability Service will work with all people with a learning disability registered with a GP in Norfolk. To access the services of Tier 3 and Tier 4 of the service specification, adults must be 18+.<br/><br/>To classify as severe learning disability, the following features must be present:<br/><br/>

  • A significantly reduced ability to understand new or complex information or learn new skills (impaired intelligence).<br/>
  • A reduced ability to cope independently (impaired social functioning).<br/>
  • This must begin before adulthood, with a lasting effect on development.<br/><br/>This definition encompasses people with a broad range of disabilities. The presence of a low intelligence quotient, for example an IQ below 70, is not itself, a sufficient reason for deciding whether an individual should be provided with additional health and social care support.<br/><br/>We also want the Community Learning Disability Service to advise, guide, up-skill and raise awareness with social care provision and primary care. In these instances, these cases may be for a wider spectrum of people rather than just those with a severe learning disability.<br/><br/>Service Aims<br/>
  • Supporting access to mainstream health services.<br/>
  • Enabling others to deliver high-quality, person-centered care.<br/>
  • Delivering direct therapeutic interventions.<br/>
  • Positive response to crisis situations.<br/>
  • Quality assurance.<br/>
  • Strategic service development and transformation in support of commissioners..<br/><br/>This is a 3 year contract with the option to extend for up to an additional 2 years. The contract has an annual value of £6.614m per annum.

CPV: Community health services · Health services

The lotProcurement structure

single lot · value published
Lot #1‘This notice is to communicate the intention to award a contract under the Provider…AwardedPublished value£33,070,000

‘This notice is to communicate the intention to award a contract under the Provider Selection Regime (PSR) Competitive Process’.<br/><br/>The objectives of this project was to commission a Norfolk Community Learning Disability and Intensive Support Service across the Norfolk & Waveney ICB region. To include LD Community Service in Norfolk, LD Psychiatry Service in Norfolk, and the LD Intensive Support Service which covers both Norfolk & Waveney. These services provide the community and secondary health services required for adults with a learning disability. Prevalence data suggests about 8,000 people live in Norfolk with a severe learning disability.<br/><br/>The objective is to provide a new service model aligned to the NHSE Service model Building the Right Support and the National Service Model of 2015. As part of the procurement process, we will ensure robust market and service user engagement to collect feedback to shape, integrate and improve the service. A particular focus of integration we will explore the benefits of partnership working between the LD Community service and Norfolk adult social care<br/><br/>The Community Learning Disability Service will work with all people with a learning disability registered with a GP in Norfolk. To access the services of Tier 3 and Tier 4 of the service specification, adults must be 18+.<br/><br/>To classify as severe learning disability, the following features must be present:<br/><br/>

  • A significantly reduced ability to understand new or complex information or learn new skills (impaired intelligence).<br/>
  • A reduced ability to cope independently (impaired social functioning).<br/>
  • This must begin before adulthood, with a lasting effect on development.<br/><br/>This definition encompasses people with a broad range of disabilities. The presence of a low intelligence quotient, for example an IQ below 70, is not itself, a sufficient reason for deciding whether an individual should be provided with additional health and social care support.<br/><br/>We also want the Community Learning Disability Service to advise, guide, up-skill and raise awareness with social care provision and primary care. In these instances, these cases may be for a wider spectrum of people rather than just those with a severe learning disability.<br/><br/>Service Aims<br/>
  • Supporting access to mainstream health services.<br/>
  • Enabling others to deliver high-quality, person-centered care.<br/>
  • Delivering direct therapeutic interventions.<br/>
  • Positive response to crisis situations.<br/>
  • Quality assurance.<br/>
  • Strategic service development and transformation in support of commissioners..<br/><br/>This is a 3 year contract with the option to extend for up to an additional 2 years. The contract has an annual value of £6.614m per annum.
Delivery: East of England · Norfolk and Waveney
Extensions: This is a 3 year contract with an option to extend for an additional 2 years.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 62%Social value: 10%Environmental: 28%
Published sub-criteria (4)
  • Quality and Innovation: 44%
  • Improving Access, Reducing Health Inequalities & Facilitating Choice: 18%
  • Social Value: 10%
  • Integration, Collaboration & Service Sustainability: 28%
Published award criteria (5)
  • Quality and Innovation: 44
  • Improving Access, Reducing Health Inequalities & Facilitating Choice: 18
  • Social Value: 10
  • Integration, Collaboration & Service Sustainability: 28
  • Value: 0

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
24 Jul 2024, 17:22 BST
Last source update
24 Sept 2025, 15:44 BST
Award evaluation window
1 Nov 2024 – …
Authority reference
NW2024-69
FTS notice number
2025/S 000-059382
Classification (CPV)
Community health servicesHealth services
Delivery area
East of England (UKH1)
Official registry OCID
ocds-h6vhtk-048458 Find a Tender

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 27th December 2024. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.’<br/><br/>If you have wish to make a written representation regarding this intention to award notice please contact [email protected].<br/><br/>The intention to award decision was made by the ICB Executive Management Team on 2nd December 2024.<br/><br/>There were no declared conflicts identified during in relation to this process.<br/><br/>The Key Criteria weighting for this services was as follows:<br/><br/>Quality & Innovation - 44%<br/>Value - 10%<br/>Integration, Collaboration and Service Sustainability - 28%<br/>Improving Access, Reducing - 18%<br/>Social Value - 10%<br/><br/>The relative importance of the Key Criteria was deemed appropriate based on the requirements of the service<br/><br/>The rationale for awarding to the preferred provider was that they have passed all pass/fail questions in the basic selection questionnaire and ranked as the highest scoring provider based on their overall Key Criteria score within this Provider Selection Process.<br/><br/>This contract relates to an existing service and is being awarded to an new Provider. The contract is expected to commence 1st June 2025 for a period of 3 years with the option to extend for up to an additional 2 years.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
1 Nov 2024, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
1 Nov 2024, 13:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Sept 2024 → 24 Sept 2025 · 5 dates
  1. Next notice expected
    2 Sept 2024, 00:00 BST
  2. Submission deadline
    1 Nov 2024, 12:00 GMT
  3. Bids opened
    1 Nov 2024, 13:00 GMT
  4. Bids must remain valid until
    31 Jan 2025, 23:59 GMT
  5. Notice published393 days ago
    24 Sept 2025, 15:44 BST

Notice history

6 events · 4 releases on Find a Tender · since 26 Sept 2024
  1. Published value updated to £33,070,000
    26 Sept 2024, 18:06 BST
    was £32,000,000
  2. Status changed to active
    26 Sept 2024, 18:06 BST
  3. Procurement method changed
    26 Sept 2024, 18:06 BST
  4. Deadline published: 1 Nov 2024, 12:00 GMT
    26 Sept 2024, 18:06 BST
  5. Status changed to complete
    12 Dec 2024, 15:52 GMT
  6. Buyer details updated
    12 Dec 2024, 15:52 GMT
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextV.1.3.01This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by provide…This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by provide…

1 amendment published without a description.

Routine re-releases (4)
  • 2024-07: 1 release · 24 Jul 2024

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £33,070,0001 contract exc. VAT
Bids received 1
Contracts signed 1latest 2 Dec 2024
Awarded toValueDateStatus
Hertfordshire Partnership University NHS Foundation Trust£33,070,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids———

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Norfolk and Waveney Integrated Care System

Contracting authorityNHS & healthcareBody governed by public lawHealth County Hall, Martineau Lane, Norwich, East of England, NR21 2DHContact email

Consortium members and other public bodies

Dispute resolution & review bodies

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.