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Published 24 Nov 2025, 17:01 GMT

Official UK procurement notice

Non-Emergency Patient Transport Services for NHS Coventry and Warwickshire Integrated Care Board

Official notice

Authority: NHS Coventry and Warwickshire Integrated Care Board (Central government)

ServicesOpen procedureSME suitable
Published estimate£86,424,430≈ £17m / year
Submissions closed 16 Jan 2026awarded 20 May 2026
Awarded to ERS Medical 1
Contract term 5 yrsends 31 Mar 2032 · extension options published · starts 1 Apr 2027

What is being bought

Published requirement description

NHS Arden and Greater East Midlands CSU on behalf of NHS Coventry and Warwickshire ICB intend to award

CPV: Ambulance services

The lotProcurement structure

single lot · value published
Lot #1The successful Provider will deliver a Non-Emergency Patient Transport ServiceAwardedRenewal 5 yrsPublished value£86,424,430

The successful Provider will deliver a Non-Emergency Patient Transport Service. As a result of this s Competitive Process, a contract will be awarded to the successful provider for a period of up to 5 years (1st April 2027 - 31st March 2032) in increments as deemed fit by the commissioner from time to time. The Commissioners may opt to extend the contract term by a further 5 years (1st April 2032 - 31st March 2037). The provider who has been identified is a new provider. It is anticipated that the service provision resulting from this Competitive Process will have a value of £86,424,430 for 10 years, which includes any exercised contract extensions.

Contract period: 1 Apr 2027 – 31 Mar 2032 (5 yrs)
Delivery: West Midlands
Extensions: The contract may be renewed for up to an additional 5 years (in increments as deemed fit by the commissioner from time to time). In the event that the full 5 year extension were to be executed the ultimate end date for the contract would be 31/03/2037.Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Social value: 10%Environmental: 30%
Published sub-criteria (4)
  • Quality and Innovation: 50%
  • Improving Access, Reducing Health Inequalities & Facilitating Choice: 10%
  • Social Value: 10%
  • Integration, Collaboration & Service Sustainability: 30%
Published award criteria (5)
  • Quality and Innovation: 50%
  • Integration, Collaboration & Service Sustainability: 30%
  • Improving Access, Reducing Health Inequalities & Facilitating Choice: 10%
  • Social Value: 10%
  • Value: Pass/Fail

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
24 Nov 2025, 17:01 GMT
Last source update
28 May 2026, 16:20 BST
Award evaluation window
19 Jan 2026 – …
Authority reference
C402295
FTS notice number
2026/S 000-050489
Classification (CPV)
Ambulance services
Delivery area
West Midlands (UKG13)
Official registry OCID
ocds-h6vhtk-05e7cf Find a Tender

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice market the start of the standstill period. Representations must be made by midnight 8th June 2026. Any representations should be sent to [email protected].<br/><br/>This contract has not yet been formally awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.<br/><br/>The award decision makers are the NHS Coventry and Warwickshire Integrated Care Board. The decision to award the contract was made by the NHS Coventry and Warwickshire integrated Care Board's Governing Body. There were no declared conflicts of interest of individuals making the award decision.<br/><br/>The scoring criteria for the Basic Selection Criteria Questions were either evaluated as Pass/Fail or For Information.<br/><br/>The Key Criteria Questions were evaluated as scored sub-weighted questions. The headline criteria were as follows:<br/><br/>Quality and Innovation - 50%<br/>Value - Pass/Fail<br/>Integration, Collaboration & Service Sustainability - 30%<br/>Improving Access, Reducing Health Inequalities & Facilitating Choice - 10%<br/>Social Value - 10%<br/><br/>ERS Transition T/A EMED Group Limited received the highest combined overall weighted Key Criteria score out of 100.00%. Therefore, they are the preferred provider and awarded the contract (subject to agreement).

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
16 Jan 2026, 17:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
19 Jan 2026, 10:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

16 Jan 2026 → 1 Apr 2027 · 4 dates
  1. Submission deadline283 days ago
    16 Jan 2026, 17:00 GMT
  2. Bids opened280 days ago
    19 Jan 2026, 10:00 GMT
  3. Notice published151 days ago
    28 May 2026, 16:20 BST
  4. Today
    26 Oct 2026
  5. Contract startsin 157 days
    1 Apr 2027, 00:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    28 May 2026, 16:20 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £86,424,4301 contract exc. VAT
Bids received 86 from SMEs
Contracts signed 1latest 20 May 2026
Awarded toValueDateStatus
ERS Medical 1£86,424,430 †—Awarded

Contracts

  • Contract 050489-2026-1 · ERS Medical 1

    Signed
    20 May 2026
    Value
    £86,424,430
    Period
    … – 31 Mar 2032
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
8bids6——

Contracting authority & participating public bodies

NHS Coventry and Warwickshire Integrated Care Board

Contracting authorityCentral GovernmentBody governed by public lawHealth Westgate House Market Street, Warwick, West Midlands, CV34 4DEContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • The High CourtReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • ERS Medical 1Awarded supplier10783395 Angels Wing 1 Whitehouse Street, Hunslet, Leeds, UK, LS10 1ADContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.