Official UK procurement notice
Non-Emergency Patient Transport Service
Authority: Imperial College Healthcare NHS Trust (Central government)·Consortium: 3 public authorities
What is being bought3 lots · detail below
Published requirement descriptionThe Provision of: Non-Emergency Patient Transport Service at Imperial College Healthcare NHS Trust with London North West University Healthcare NHS Trust and The Hillingdon Hospitals NHS Foundation Trust.<br/>The tender divided into three lots, Lot 1: CORE , Lot 2: Renal, and Lot 3: Secure.
CPV: Ambulance services
Lots and requirements (3)Procurement structure
3 lots · all with a published value (£128,999,997 together) · same evaluation weights on every lotLot #1Core NEPTCancelledRenewalPublished value£41,151,000
The Provision of: Non-Emergency Patient Transport Service at Imperial College Healthcare NHS Trust for Lot 1: Core Services<br/>This notice is an intention to award a contract under the PSR Competitive process.<br/><br/>Estimated Contract Start date: February 2027<br/>Estimated Contract End date: January 2032. Additional information: This is a Provider Selection Regime (PSR) Intention To Award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by midnight 28/08/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Written representations should be sent to: [email protected]<br/><br/>Award Decision Makers<br/>As per PSR Competitive Process and including:<br/>- The Chief Financial Officer of Imperial College Healthcare NHS Trust<br/>- Director Of Estates & Facilities - Imperial College Healthcare NHS Trust<br/>- Divisional director of finance – Corporate - Imperial College Healthcare NHS Trust<br/><br/>No conflict of interest has been declared.<br/><br/>The final combined evaluation of the Key Criteria confirmed that the successful provider below achieved the highest overall combined scored as evaluated in the procurement process.<br/>Lot 1: HATS Group Ltd
Lot #2RenalCancelledRenewalPublished value£84,495,000
The Provision of: Non-Emergency Patient Transport Service at Imperial College Healthcare NHS Trust for Lot 2: Renal<br/>This notice is an intention to award a contract under the PSR Competitive process.<br/><br/>Estimated Contract Start date: February 2027<br/>Estimated Contract End date: January 2032. Additional information: This is a Provider Selection Regime (PSR) Intention To Award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by midnight 28/08/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Written representations should be sent to: [email protected].<br/><br/>Award Decision Makers<br/>As per PSR Competitive Process and including:<br/>- The Chief Financial Officer of Imperial College Healthcare NHS Trust<br/>- Director Of Estates & Facilities - Imperial College Healthcare NHS Trust<br/>- Divisional director of finance – Corporate - Imperial College Healthcare NHS Trust<br/><br/>No conflict of interest has been declared.<br/><br/>The final combined evaluation of the Key Criteria confirmed that the successful provider below achieved the highest overall combined scored as evaluated in the procurement process per lot.<br/>Lot2: Community Ambulance Services
Lot #3SecureCancelledRenewalPublished value£3,353,997
The Provision of: Non-Emergency Patient Transport Service for Imperial College Healthcare NHS Trust with London North West University Healthcare NHS Trust and The Hillingdon Hospitals NHS Foundation Trust for Lot 3: Secure <br/>This notice is an intention to award a contract under the PSR Competitive process.<br/><br/>Estimated Contract Start date: February 2027<br/>Estimated Contract End date: January 2032. Additional information: This is a Provider Selection Regime (PSR) Intention To Award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by midnight 28/08/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Written representations should be sent to: [email protected]<br/><br/>Award Decision Makers<br/>As per PSR Competitive Process and including:<br/>- The Chief Financial Officer of Imperial College Healthcare NHS Trust<br/>- Director Of Estates & Facilities - Imperial College Healthcare NHS Trust<br/>- Divisional director of finance – Corporate - Imperial College Healthcare NHS Trust<br/>- Acting Operational Director of Estates & Facilities - London North West University Healthcare NHS Trust <br/>- Deputy Director of Estates and Facilities - The Hillingdon Hospitals NHS Foundation Trust<br/><br/>No conflict of interest has been declared.<br/><br/>The final combined evaluation of the Key Criteria confirmed that the successful provider below achieved the highest overall combined scored as evaluated in the procurement process per lot.<br/>Lot3: Community Ambulance Services
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Improving access, reducing health inequalities and facilitating choice: 12%
- Quality and innovation: 24%
- Value/ price schedule: 40%
- Social Value: 10%
- Integration, collaboration and service sustainability: 14%
Published award criteria (5)
- Social Value: 10
- Improving access, reducing health inequalities and facilitating choice: 12
- Quality and innovation: 24
- Integration, collaboration and service sustainability: 14
- Value/ price schedule: 40
- Suitability
As per basic selection criteria document 5A and 5B
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes
- First published
- 29 Aug 2025, 13:28 BST
- Last source update
- 17 Aug 2026, 16:21 BST
- Award evaluation window
- 29 Aug 2025 – …
- Authority reference
C381448- FTS notice number
2026/S 000-078254- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-059073Find a Tender
Publisher note: This is a Provider Selection Regime (PSR) Intention To Award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by midnight 28/08/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Written representations should be sent to: [email protected].<br/><br/>Award Decision Makers<br/>As per PSR Competitive Process and including:<br/>- The Chief Financial Officer of Imperial College Healthcare NHS Trust<br/>- Director Of Estates & Facilities - Imperial College Healthcare NHS Trust<br/>- Divisional director of finance – Corporate - Imperial College Healthcare NHS Trust<br/>- Acting Operational Director of Estates & Facilities - London North West University Healthcare NHS Trust<br/>- Deputy Director of Estates and Facilities - The Hillingdon Hospitals NHS Foundation Trust<br/><br/>No conflict of interest has been declared.<br/><br/>The final combined evaluation of the Key Criteria confirmed that the successful providers below achieved the highest overall combined scored as evaluated in the procurement process per lot.<br/>Lot 1: HATS Group Ltd <br/>Lot 2: Community Ambulance Services<br/>Lot3: Community Ambulance Services
How it was run
Official noticeTender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗
- Submission deadline
- 17 Oct 2025, 16:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 360 days from the deadline
- Bids opened
- 29 Aug 2025, 17:00 BST
Timeline
29 Aug 2025 → 17 Aug 2026 · 3 dates- Bids opened29 Aug 2025, 17:00 BST
- Submission deadline374 days ago17 Oct 2025, 16:00 BST
- Notice published70 days ago17 Aug 2026, 16:21 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete17 Aug 2026, 16:21 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Not linked to a lot3 awards | |||
| HATS Group LtdNon-Emergency Patient Transport Service Lot 1: Core Services | £48,363,115 † | — | Awarded |
| Community Ambulance Service LimitedSMENon-Emergency Patient Transport Service Lot 2: Renal | £61,019,516 † | — | Awarded |
| Community Ambulance Service LimitedSMENon-Emergency Patient Transport Service Lot 3: Secure | £3,902,049 † | — | Awarded |
Contracts
Non-Emergency Patient Transport Service Lot 1: Core Services · HATS Group Ltd
- Signed
- 14 Aug 2026
- Value
- £48,363,115
- Status
- active
Non-Emergency Patient Transport Service Lot 2: Renal · Community Ambulance Service LimitedSME
- Signed
- 14 Aug 2026
- Value
- £61,019,516
- Status
- active
Non-Emergency Patient Transport Service Lot 3: Secure · Community Ambulance Service LimitedSME
- Signed
- 14 Aug 2026
- Value
- £3,902,049
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5bids | — | — | — |
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- London North West University Healthcare NHS TrustContracting authority
- The Hillingdon Hospital NHS Foundation TrustContracting authority
Dispute resolution & review bodies
- Cabinet OfficeReview body
- NHS England Independent Patient Choice and Procurement PanelReview body
Bidders & participating suppliers
2 commercial parties on the notice- Community Ambulance Service LimitedAwarded supplier
- HATS Group LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria