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AwardedFind a Tender · award

NNC- Educational Case Management System

Buyer: North Northamptonshire Council →

BuyerNorth Northamptonshire Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published14 Jun 2024

What is being bought

The project will deliver the following outcomes: The Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including: Improving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions; Efficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals); Improve effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information); Delivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received; Improved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems; Improved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate; Improved contract management by a dedicated resource; and Improved and regular staff training, including using the Council's Learning and Development team.

Delivery location

UKF

Categories

Network interfaces 30237110IT services: consulting, software development, Internet and support 72000000Programming services of application software 72212000

Lot details

Lot 1

The Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including: Improving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions; Efficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals); Improve effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information); Delivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received; Improved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems; Improved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate; Improved contract management by a dedicated resource; and Improved and regular staff training, including using the Council's Learning and Development team.

Statuscancelled

Award criteria
Quality and Social Values — 70%
price — 30%

What is included

ItemCategoryQuantity
1Network interfaces, IT services: consulting, software development, Internet and supportNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 30. The category anchor is Network interfaces (30237110); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 301,6394 median · 35.6 average (705 of 1,639 with a bid count)3.9 average (783 of 1,639 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKF632 median · 5 average (29 of 63 with a bid count)1.3 average (29 of 63 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThe contract is awarded following a mini competition using Lot 2: Education, Community Health, and Social Care Solutions of the Crown Commercial Service Vertical Application Solutions (RM6259) framework agreement.
Rationale classificationsThe procurement falls outside the scope of application of the directive
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

NNC-Educational Case Management System

Statusactive

Contracts

NNC-Educational Case Management System

Statusactive
Value£913,597

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04701d
Latest release ID018482-2024
Latest release timestampFri Jun 14 2024 13:45:25 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
14 Jun 2024award, contract018482-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "018482-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 1,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-06-14T14:45:25+01:00",
  "ocid": "ocds-h6vhtk-04701d",
  "buyer": {
    "id": "GB-FTS-108361",
    "name": "North Northamptonshire Council"
  },
  "awards": [
    {
      "id": "018482-2024-1",
      "title": "NNC-Educational Case Management System",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-02343760",
          "name": "Access UK Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "NNC00000273",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including: \nImproving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions; \nEfficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals); \nImprove effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information); \nDelivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received; \nImproved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems; \nImproved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate; \nImproved contract management by a dedicated resource; and \nImproved and regular staff training, including using the Council's Learning and Development team.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality and Social Values",
              "type": "quality",
              "description": "70%"
            },
            {
              "type": "price",
              "description": "30%"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKF"
          }
        ],
        "additionalClassifications": [
          {
            "id": "30237110",
            "scheme": "CPV",
            "description": "Network interfaces"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "NNC- Educational Case Management System",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The project will deliver the following outcomes: \nThe Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including: \nImproving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions; \nEfficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals); \nImprove effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information); \nDelivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received; \nImproved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems; \nImproved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate; \nImproved contract management by a dedicated resource; and \nImproved and regular staff training, including using the Council's Learning and Development team.",
    "classification": {
      "id": "72212000",
      "scheme": "CPV",
      "description": "Programming services of application software"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "The contract is awarded following a mini competition using Lot 2: Education, Community Health, and Social Care Solutions of the Crown Commercial Service Vertical Application Solutions (RM6259) framework agreement.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-108361",
      "name": "North Northamptonshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF25",
        "locality": "KETTERING",
        "postalCode": "NN168TL",
        "countryName": "United Kingdom",
        "streetAddress": "Sheerness House, 41 Meadow Road"
      },
      "details": {
        "url": "https://www.northnorthants.gov.uk",
        "buyerProfile": "http://www.northnorthants.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "North Northamptonshire Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "North Northamptonshire Procurement Team",
        "email": "procurement@northnorthants.gov.uk"
      }
    },
    {
      "id": "GB-COH-02343760",
      "name": "Access UK Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKF",
        "locality": "Loughborough",
        "postalCode": "LE11 3QF",
        "countryName": "United Kingdom",
        "streetAddress": "Armstrong Building, Oakwood Drive"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "02343760",
        "scheme": "GB-COH",
        "legalName": "Access UK Ltd"
      }
    },
    {
      "id": "GB-FTS-112679",
      "name": "North Northamptonshire Council",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Kettering",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "North Northamptonshire Council"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "018482-2024-1",
      "title": "NNC-Educational Case Management System",
      "value": {
        "amount": 913597,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018482-2024-1",
      "dateSigned": "2024-06-14T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
14 Jun 2024 · 018482-2024 · award, contract
{
  "id": "018482-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 1,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-06-14T14:45:25+01:00",
  "ocid": "ocds-h6vhtk-04701d",
  "buyer": {
    "id": "GB-FTS-108361",
    "name": "North Northamptonshire Council"
  },
  "awards": [
    {
      "id": "018482-2024-1",
      "title": "NNC-Educational Case Management System",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-02343760",
          "name": "Access UK Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "NNC00000273",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including: \nImproving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions; \nEfficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals); \nImprove effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information); \nDelivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received; \nImproved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems; \nImproved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate; \nImproved contract management by a dedicated resource; and \nImproved and regular staff training, including using the Council's Learning and Development team.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality and Social Values",
              "type": "quality",
              "description": "70%"
            },
            {
              "type": "price",
              "description": "30%"
            }
          ]
        }
      }
    ],
    "items": [
      {
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        "relatedLot": "1",
        "deliveryAddresses": [
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        ],
        "additionalClassifications": [
          {
            "id": "30237110",
            "scheme": "CPV",
            "description": "Network interfaces"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "NNC- Educational Case Management System",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The project will deliver the following outcomes: \nThe Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including: \nImproving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions; \nEfficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals); \nImprove effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information); \nDelivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received; \nImproved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems; \nImproved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate; \nImproved contract management by a dedicated resource; and \nImproved and regular staff training, including using the Council's Learning and Development team.",
    "classification": {
      "id": "72212000",
      "scheme": "CPV",
      "description": "Programming services of application software"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "The contract is awarded following a mini competition using Lot 2: Education, Community Health, and Social Care Solutions of the Crown Commercial Service Vertical Application Solutions (RM6259) framework agreement.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-108361",
      "name": "North Northamptonshire Council",
      "roles": [
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      ],
      "address": {
        "region": "UKF25",
        "locality": "KETTERING",
        "postalCode": "NN168TL",
        "countryName": "United Kingdom",
        "streetAddress": "Sheerness House, 41 Meadow Road"
      },
      "details": {
        "url": "https://www.northnorthants.gov.uk",
        "buyerProfile": "http://www.northnorthants.gov.uk",
        "classifications": [
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            "id": "REGIONAL_AUTHORITY",
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            "description": "Regional or local authority"
          },
          {
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            "scheme": "COFOG",
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        ]
      },
      "identifier": {
        "legalName": "North Northamptonshire Council",
        "noIdentifierRationale": "notOnAnyRegister"
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    {
      "id": "GB-COH-02343760",
      "name": "Access UK Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKF",
        "locality": "Loughborough",
        "postalCode": "LE11 3QF",
        "countryName": "United Kingdom",
        "streetAddress": "Armstrong Building, Oakwood Drive"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "02343760",
        "scheme": "GB-COH",
        "legalName": "Access UK Ltd"
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      "name": "North Northamptonshire Council",
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        "locality": "Kettering",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "North Northamptonshire Council"
      }
    }
  ],
  "language": "en",
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    {
      "id": "018482-2024-1",
      "title": "NNC-Educational Case Management System",
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        "amount": 913597,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018482-2024-1",
      "dateSigned": "2024-06-14T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}