Official UK procurement notice
NHSE619 - Regional Interpretation & Translation Services
Authority: NHS England & NHS Improvement (North East & Yorkshire) (NHS & healthcare)·Consortium: 4 public authorities
What is being bought2 lots · detail below
Published requirement descriptionNorth of England Commissioning Support (NECS) is working for and on behalf of NHS England and NHS Improvement North East, NHS Newcastle Gateshead Clinical Commissioning Group (CCG) NHS Sunderland CCG and NHS South Tyneside CCG (the Contracting Authorities) who are commissioning Regional Interpretation and Translation Services for patients of primary care services across the North East region whose first language is not English.
The Contract Term will be for 3 years with the option to extend for a further 2 years, subject to satisfactory financial and contractual performance, with effect from 01 April 2021.
As this is a non-clinical service, the procurement of this service is subject to The European Public Contracts Directive (2014/24/EU) and the tendering process was conducted in accordance with the requirements of the Open Procedure, Regulation 27 of the Public Contracts Regulations 2015 (PCR2015) (as amended).
Bidders were tested on the capability, capacity and technical competence of their submission in accordance with The Public Contracts Regulations 2015.
Under the Public Services (Social Value) Act 2012 the Contracting Authorities must consider:
(a) How, what is proposed to be procured might improve the economic, social and environmental well-being of the area where it exercises its functions; and
(b) How, in conducting the process of procurement, it might act with a view to securing that improvement.
Accordingly, the subject matter of the contract was scoped to take into account the priorities of the Contracting Authorities relating to economic, social and environmental well-being.
The Transfer of Undertakings (Protection of Employment) Regulations 2006 (as amended) may apply. Bidders were advised to obtain their own legal advice and carry out due diligence including the New Fair Deal non-statutory policy setting out how pensions issues are to be dealt with when staff are compulsorily transferred from the public sector to independent providers delivering public services.
NECS utilised an electronic tendering tool to manage this procurement and communicate with potential bidders. Accordingly, no hard copy documents were issued to potential bidders and all communications with NECS, including bidder submissions, were conducted via the in-tend portal in-tendhost.co.uk/nhsnecsu ↗
Tender documentation was be available on the e-tendering portal from 07 December 2020.
The closing date for submission of tenders was 12:00 noon 11 January 2021.
CPV: Health and social work services · Translation services
Lots and requirements (2)Procurement structure
2 lots · no lot values published · same evaluation weights on every lotLot #1Face to face spoken language services, telephone interpreting, video interpreting and written translationAwarded
Lot #2Face to face non-spoken language services and non-spoken video interpretingAwarded
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (7)
- Service Delivery: 35%
- Workforce: 17.5%
- Communications: 10%
- Governance: 15%
- IM&T: 10%
- Mobilisation: 7.5%
- price: 5%
Published award criteria (7)
- Service Delivery: 35
- Workforce: 17.5
- Communications: 10
- Governance: 15
- IM&T: 10
- Mobilisation: 7.5
- Price: 5
- Price carries 5 of 100 points: a 10% discount moves about 0.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 10 Mar 2021, 14:32 GMT
- Last source update
- 10 Mar 2021, 14:32 GMT
- Authority reference
NHSE619- FTS notice number
2021/S 000-004841- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-029a5aFind a Tender
- Review procedure
The Commissioner will act in accordance with Part 3 Chapter 5 Regulation 85 to 87 and Part 3 Chapter 6 Regulation 88 to 104 of the Public Contract Regulations 2015 (SI 2015 No 102) (PCR 2015). Part 3 of the PCR 2015 provides for appeals to be made to the High Court subject to the time limitations and other required procedural steps. The rules relating to appeal are complex and a dissatisfied tenderer is advised to take their own prompt legal advice.
Publisher note: (MT Ref:222191)
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Face to face spoken language services, telephone interpreting, video interpreting and written translation1 award | |||
| Language Empire LimitedSME | £10,741,625 † | — | Awarded |
| Lot 2 · Face to face non-spoken language services and non-spoken video interpreting1 award | |||
| Language Empire LimitedSME | £1,761,390 † | — | Awarded |
Contracts
Lot 1 - Face to face spoken language services, telephone interpreting, video interpreting and written translation · Language Empire LimitedSME
- Signed
- 23 Feb 2021
- Value
- £10,741,625
- Status
- active
Lot 2 - Face to face non-spoken language services and non-spoken video interpreting · Language Empire LimitedSME
- Signed
- 23 Feb 2021
- Value
- £1,761,390
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Face to face spoken language services, telephone interpreting, video interpreting and written translation | 3bids · 3 electronic · 3 from abroad | 3 | — | — |
| 2 · Face to face non-spoken language services and non-spoken video interpreting | 2bids · 2 electronic · 2 from abroad | 2 | — | — |
Contracting authority & participating public bodies
4 public bodies on the noticeConsortium members and other public bodies
- NHS Newcastle Gateshead Clinical Commissioning GroupContracting authority
- NHS South Tyneside CCGContracting authority
- NHS Sunderland CCGContracting authority
Dispute resolution & review bodies
- North of England Commissioning Support UnitMediation body
- Public Procurement Review ServiceReview body
- Royal Courts of Justice - The High CourtReview contact point
Bidders & participating suppliers
1 commercial party on the notice- Language Empire LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.