Find a TenderAwardedContract details notice
Published 14 Apr 2025, 10:49 BST

Official UK procurement notice

NHS Workforce Alliance Health Workforce Solutions

Official notice

Authority: Government Commercial Agency (Central government)

Open framework schemeServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: Business Services & Consultancy (79) Delivery listed: Anguilla (AI)Bermuda (BM)Falkland Islands (FK)
+9 moreGuernsey (GG)South Georgia & South Sandwich Islands (GS)Isle of Man (IM)British Indian Ocean Territory (IO)Jersey (JE)Cayman Islands (KY)Montserrat (MS)Pitcairn Islands (PN)St Helena (SH)
Framework ceiling (notional)£10,000,000,000framework ceiling, not attributable revenue · 1 value update
Submissions closed 22 Sept 2025awarded 12 Jan 2026
Awarded to BLUESTONES INVESTMENT GROUP LIMITED +7 more
Framework period 3 yrsends 21 Jan 2029 · starts 22 Jan 2026

What is being bought

Published requirement description

The NHS, and other public sector organisations, use external

suppliers to support workforce and recruitment programs. CCS, in

partnership with the NHS procurement hubs, operates as the NHS

Workforce Alliance and currently has a portfolio of frameworks that

offer different routes and models for additional staff and resources.

This agreement will offer sustainable and flexible workforce solutions for all staffing areas via a range of services, including delivery of outsourced staff banks, managed service solutions, temporary and permanent recruitment solutions, tailored workforce management plans to meet individual customer needs and technology services to provide customers with platforms to manage solutions effectively.

This agreement will replace the current Managed Staff Banks

(RM6278) and Workforce Improvement Services (RM6163)

agreements and will support the NHS and other public sector

organisations to implement more strategic contracts to deliver more cost effective workforce solutions. This agreement will not replace existing agency staffing agreements, including Non-Clinical Staffing (RM6277) and National Framework for the Provision of Clinical and Healthcare Staffing (RM6281), and will not directly enable the provision of transactional agency supply in isolation.

  • Not divided into lots: RM6380 is intended to enable the delivery of strategic services which are holistic in nature, allowing buyers to combine service lines under one contract to deliver best value. Dividing the service lines into distinct lots and separating the service lines would not support this method of service delivery. This approach has also been tested during market engagement.

CPV: Placement services of personnel · Supply services of personnel including temporary staff

How this framework works

From the published notice
Type
Closed framework · open framework scheme (admission reopens)
Call-offs
every call-off is a further competition among the appointed suppliers
Bids received
44 bids received · 43 suppliers appointed
Framework period
3 yrs from 22 Jan 2026
Scheme runs until
21 Jan 2034
Supplier levy on call-offs (max %)

3% of call-off value · The management charge that shall apply ranges from 0% to 3% and will be dependent on the services that are provided as part of a call-off contract. The management charge that applies to each service is set out in the framework contract documents. The figure of 0.9875% represents the weighted average management charge and does not represent the management charge for any specific service.

Who may buy through it

Refer to RM6380 NHS Workforce Alliance Health Workforce Solutions - Customer List for details of contracting authorities that may use the framework.

Published description of the framework

The NHS, and other public sector organisations, use external suppliers to support workforce and recruitment programs. CCS, in partnership with the NHS procurement hubs, operates as the NHS Workforce Alliance and currently has a portfolio of frameworks that offer different routes and models for additional staff and resources.

This agreement will offer sustainable and flexible workforce solutions for all staffing areas via a range of services, including delivery of outsourced staff banks, managed service solutions, temporary and permanent recruitment solutions, tailored workforce management plans to meet individual customer needs and technology services to provide customers with platforms to manage solutions effectively.

This agreement will replace the current Managed Staff Banks (RM6278) and Workforce Improvement Services (RM6163) agreements and will support the NHS and other public sector organisations to implement more strategic contracts to deliver more cost effective workforce solutions. This agreement will not replace existing agency staffing agreements, including Non-Clinical Staffing (RM6277) and National Framework for the Provision of Clinical and Healthcare Staffing (RM6281), and will not directly enable the provision of transactional agency supply in isolation.

Call-offs published through it1

Notices that name this framework as their framework in the official record. Many call-offs are never published, so this is a floor, not utilisation.

The lotProcurement structure

single lot · value published
Lot #1Awarded 3 yrsSMEVCSEPublished value£10,000,000,000
Contract period: 22 Jan 2026 – 21 Jan 2029 (3 yrs)Value: £10,000,000,000 exc. VAT · £12,000,000,000 inc. VAT
Delivery listed: Anguilla (AI), Bermuda (BM), Falkland Islands (FK), Guernsey (GG), South Georgia & South Sandwich Islands (GS), Isle of Man (IM), British Indian Ocean Territory (IO), Jersey (JE), Cayman Islands (KY), Montserrat (MS), Pitcairn Islands (PN), St Helena (SH), Turks & Caicos Islands (TC), UK, British Virgin Islands (VG)Eligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.

  • Technical & professional ability

    The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Social value - Tackling Economic Inequality: The weighting of this criteria is 10% of quality. You must read Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme.
  • Delivering Workforce Efficiencies: The weighting of this criteria is 30% of quality. You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme.
  • Contract Implementation: The weighting of this criteria is 30% of quality. You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme.
  • Agency supply chain management: The weighting of this criteria is 30% of quality. You must read the Attachment 2d Quality questionnaire for the details of this question’s requirement, response guidance and marking scheme.
  • Price: The tender price submitted will be divided by the quality score to determine the Price per Quality Point for the tender.
Conditions of participation2
  • Economic & financial standing

    The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.

  • Technical & professional ability

    The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.

What this means for your bid
  • “NHS Workforce Alliance Health Workforce Solutions” is a framework: the contest is a place on its panel, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Open framework scheme
Who may use the vehicle
Refer to RM6380 NHS Workforce Alliance Health Workforce Solutions - Customer List for details of contracting authorities that may use the framework. · open scheme: new suppliers can join during the term
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Unspecified in notice
First published
14 Apr 2025, 10:49 BST
Last source update
12 Feb 2026, 14:14 GMT
Award evaluation window
Submission end – 12 Jan 2026
Authority reference
RM6380
FTS notice number
2025/S 000-047369
Latest notice
Contract details notice (UK7)
Classification (CPV)
Placement services of personnelSupply services of personnel including temporary staff
Delivery area in notice
Anguilla (AI)Bermuda (BM)Falkland Islands (FK)Guernsey (GG)South Georgia & South Sandwich Islands (GS)Isle of Man (IM)British Indian Ocean Territory (IO)Jersey (JE)
+4 moreCayman Islands (KY)Montserrat (MS)Pitcairn Islands (PN)St Helena (SH)
Official registry OCID
ocds-h6vhtk-05022f Find a Tender

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
22 Sept 2025, 15:00 BST
Clarification deadline
3 Sept 2025, 15:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)

call-off levy · 3% of call-off value · The management charge that shall apply ranges from 0% to 3% and will be dependent on the services that are provided as part of a call-off contract. The management charge that applies to each service is set out in the framework contract documents. The figure of 0.9875% represents the weighted average management charge and does not represent the management charge for any specific service.

Detailed submission instructions & authority contactsFrom official release

Timeline

14 Apr 2025 → 12 Feb 2026 · 10 dates
  1. Planning notice published
    14 Apr 2025, 10:49 BST
  2. Next notice expected
    6 Aug 2025, 23:59 BST
  3. Tender notice published
    8 Aug 2025, 15:34 BST
  4. Clarification questions by
    3 Sept 2025, 15:00 BST
  5. Admission / appointment period ends389 days ago · period end, not a bid countdown
    22 Sept 2025, 15:00 BST
  6. Assessment summaries sent277 days ago
    12 Jan 2026
  7. Award decision expected by276 days ago
    12 Jan 2026, 23:59 GMT
  8. Standstill ends267 days ago
    21 Jan 2026, 23:59 GMT
  9. Contract starts267 days ago
    22 Jan 2026
  10. Latest notice published246 days ago
    12 Feb 2026, 14:14 GMT

Notice history

12 events · 6 releases on Find a Tender · since 14 Apr 2025
  1. Pipeline notice published
    14 Apr 2025, 10:49 BST
    UK1
  2. Preliminary market engagement notice published
    9 May 2025, 09:18 BST
    UK2
  3. Published value updated to £10,000,000,000
    9 May 2025, 09:18 BST
    was £5,600,000,000
  4. Pipeline notice published
    22 May 2025, 14:27 BST
    UK1
  5. Tender notice published
    8 Aug 2025, 15:34 BST
    UK4
  6. Status changed to active
    8 Aug 2025, 15:34 BST
  7. Procurement method changed
    8 Aug 2025, 15:34 BST
  8. Deadline published: 22 Sept 2025, 15:00 BST
    8 Aug 2025, 15:34 BST
  9. Contract award notice published
    12 Jan 2026, 15:20 GMT
    UK6
  10. Status changed to complete
    12 Jan 2026, 15:20 GMT
  11. Contract signature expected
    22 Jan 2026, 23:59 GMT
    scheduled
  12. Contract details notice published
    12 Feb 2026, 14:14 GMT
    UK7
Published amendments (1)

Updates made to the following: - Procurement Details - Estimated Contract Value - Estimated Contract start and end date

Routine re-releases (6)
  • 2025-05: 2 releases · 9 May 2025, 22 May 2025
  • 2025-04: 1 release · 14 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 431 award · see the list ↓
Bids received 4429 from SMEs
Named bidders 44published on the award notice
Contracts signed 1latest 22 Jan 2026
Awarded toValueDateStatus
BLUESTONES INVESTMENT GROUP LIMITED, Concept Care SolutionsSME, DUTTON RECRUITMENT LIMITEDSME, Globe Workforce SolutionsSME, ID Medical Group Limited, MAUSTEVE LIMITEDSME +37 moreRM6380 NHS Workforce Alliance Health Workforce Solutions22 Jan 2026 – 21 Jan 2029£10,000,000,00012 Jan 2026Awarded

Contracts

  • Contract 1 · BLUESTONES INVESTMENT GROUP LIMITED, Concept Care SolutionsSME, DUTTON RECRUITMENT LIMITEDSME, Globe Workforce SolutionsSME, ID Medical Group Limited, MAUSTEVE LIMITEDSME +37 more

    Signed
    22 Jan 2026
    Value
    £10,000,000,000
    Period
    22 Jan 2026 – 21 Jan 2034
    Status
    active
    7 agreed KPIs: Accurate and timely submission of management information. · Payment of invoices · Maintenance of insurance …
    • Accurate and timely submission of management information., Submission of Management Information reports which are accurate and submitted by the fifth working day of each month
    • Payment of invoices, All invoices to be paid within 30 calendar days of issue
    • Maintenance of insurance, Maintenance of all necessary insurance policies as specified in Joint Schedule 3 (Insurance Requirements)
    • Annual self audit, Submission of an annual self audit as specified in Framework Schedule 8 (Self Audit Certificate)
    • Maintenance of certifications, Maintenance of ISO27001 and Cyber Essentials Basic certifications throughout the life of the framework and any call off contracts
    • Pass health assurance audits, Supplier to meet required worker compliance standards as specified in Framework Schedule 1 (Specification)
    • NHS Employers Code of Practice for International Recruitment, Adherence to NHS Employers Code of Practice for International Recruitment

Bid statistics published by the authority

BidsSMEVCSEValid bid range
44final-stage tenders · 74 at stage one290—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Crown Commercial Service

Contracting authorityPublic authority - central government GB-PPON: PBZB-4962-TVLR The Capital, Old Hall Street, Liverpool, North West, L3 9PPContact email, phone

Framework contractors & participating bidders

45 commercial parties on the notice · 43 awarded
  • ADECCO UK LIMITEDFramework contractorGB-COH: 00593232GB-PPON: PVCZ-7534-YXRQ 10 Bishops Square, London, London, E1 6EGContact email
  • AGILE WORKFORCE SERVICES LIMITEDFramework contractorGB-COH: 12072400GB-PPON: PDXT-6662-XDCN 5th Floor 4 Coleman Street, London, London, EC2R 5ARContact email
  • ATHONA LIMITEDFramework contractorGB-COH: 04854351GB-PPON: PWXZ-5564-BDTV Orbital House, Romford, London, RM1 3PJContact email
  • BLUESTONES INVESTMENT GROUP LIMITEDFramework contractorGB-COH: 07807506GB-PPON: PWCY-2894-NMPV Unit A Telford Court, Chester, North West, CH1 6LTContact email
  • CONCEPT CARE SOLUTIONS LIMITEDFramework contractorGB-COH: 04335280GB-PPON: PBYG-3358-QPGV 58 High Street, Watford, East of England, WD17 2BSContact email
  • DIRECT MEDICS LTDFramework contractorGB-COH: NI039068GB-PPON: PYPW-4925-YVVV 33a Stockmans Way, Belfast, Northern Ireland, BT9 7ETContact email
  • DUTTON RECRUITMENT LIMITEDFramework contractorGB-COH: 01903747GB-PPON: PVZQ-3245-BHDX 28 Bailey Street, Sheffield, Yorkshire & Humber, S1 4EHContact email
  • EVISA SOLUTIONS LIMITEDFramework contractorGB-COH: 04671940GB-PPON: PJTV-5633-QTTT 111 Charmouth Road, Hertfordshire, East of England, AL1 4SGContact email
  • FENWICK HEALTHCARE STAFFING LIMITEDFramework contractorGB-COH: 11107732GB-PPON: PZCX-2779-QTVL 105-109 Sumatra Road, London, London, NW6 1PLContact email
  • FOX MORRIS GROUP LTDFramework contractorGB-COH: 13730790GB-PPON: PQGH-6287-PQLP 15 Cable Court Pittman Way, Preston, North West, PR2 9YWContact email
Show 35 more suppliers
  • FUSION PEOPLE LIMITEDFramework contractorGB-COH: 04873626GB-PPON: PYMG-6458-GVWD Fusion People Ltd 25 Barnes Wallis Road, Fareham, South East, PO15 5TTContact email
  • GLOBE LOCUMS LIMITEDFramework contractorGB-COH: 07623256GB-PPON: PQQZ-5487-MVZT 101 New Cavendish Street, London, London, W1W 6XHContact email
  • H & G RECRUITMENT SOLUTIONS LTDFramework contractorGB-COH: 04754825GB-PPON: PNXX-3815-DVGT Unit E2 The Courtyard, St Albans, East of England, AL4 0LAContact email
  • HCRG WORKFORCE AND SUGARMAN HOLDINGS LIMITEDFramework contractorGB-COH: 13184278GB-PPON: PPQM-3291-GNBT 33 Soho Square, London, London, W1D 3QUContact email
  • HOLT MEDICAL RECRUITMENT LIMITEDFramework contractorGB-COH: 06832618GB-PPON: PJYT-5666-TVNL 5th Floor 4 Coleman Street, London, London, EC2R 5ARContact email
  • HUNTER GATHERER AHP RESOURCING LIMITEDFramework contractorGB-COH: 10818189GB-PPON: PZDC-9296-HBWM Camperdene House, Chipping Campden, South West, GL55 6ATContact email
  • ID MEDICAL GROUP LIMITEDFramework contractorGB-COH: 03829536GB-PPON: PBLZ-9921-YTRW Unit 2, Mill Square Featherstone Road, Milton Keynes, South East, MK12 5ZDContact email
  • INTERACT MEDICAL LIMITEDFramework contractorGB-COH: 03082906GB-PPON: PTZW-4737-CQHP 1a Garforth Place, Milton Keynes, South East, MK5 8PGContact email
  • LANCESOFT LTDFramework contractorGB-COH: 10968420GB-PPON: PWVY-4823-TZDD Golden Cross House, London, London, WC2N 4JFContact email
  • LITMUS WORKFORCE SOLUTIONS LIMITEDFramework contractorGB-COH: 08674486GB-PPON: PYCT-1744-HWRH 33 Soho Square, London, London, W1D 3QUContact email
  • Liaison Financial Services LimitedFramework contractorGB-COH: 6426660GB-PPON: PVNR-7993-CQYD Estate House Evesham Street, Worcester, West Midlands, B97 4HPContact email
  • MAUSTEVE LIMITEDFramework contractorGB-COH: 06264525GB-PPON: PZCJ-8912-CZPP Blu Ray House. Unit 2, 60 Alexandra Road. Enfield, Enfield, London, EN3 7EHContact email
  • MEDACS HEALTHCARE LIMITEDFramework contractorGB-COH: 02518546GB-PPON: PBMH-5528-BCNZ 33 Soho Square, London, London, W1D 3QUContact email
  • MEDICAL 360 LIMITEDFramework contractorGB-COH: 10057427GB-PPON: PHMD-3116-MQBQ 1st Floor 8 Bridle Close, Kingston Upon Thames, London, KT1 2JWContact email
  • MEDSOL GROUP LIMITEDFramework contractorGB-COH: 04522585GB-PPON: PHBY-6465-TZJZ 90-96 Victoria Road, Chelmsford, East of England, CM1 1QUContact email
  • MYLOCUM LTDFramework contractorGB-COH: 05057928GB-PPON: PCYR-8443-MQHV Neptune House 8-11 Clements Court, Ilford, London, IG1 2QZContact email
  • NEUVEN SOLUTIONS LIMITEDBidder / tendererGB-COH: 06304127GB-PPON: PDVC-1977-ZRHN Manchester International Office Centre, Manchester, North West, M22 5WB
  • NEWCROSS HEALTHCARE SOLUTIONS LIMITEDFramework contractorGB-COH: 03184321GB-PPON: PHZX-7238-VBMG 48 Chancery Lane, London, London, WC2A 1JFContact email
  • NHS PROFESSIONALS LIMITEDFramework contractorGB-COH: 06704614GB-PPON: PCWQ-2421-QLNR Breakspear Park, Hemel Hempstead, East of England, HP2 4TZContact email
  • NL GROUP LIMITEDFramework contractorGB-COH: 04295083GB-PPON: PYLD-2729-DMCM Riverside House 3 Earls Court, Hull, Yorkshire & Humber, HU4 7DYContact email
  • PARATUS PARTNERS LTD Also T/A Allied MatchFramework contractorGB-COH: 11026739GB-PPON: PVPQ-6214-RMRP Regus, Fairbourne Drive, Atterbury, Milton Keynes, South East, MK10 9RGContact email
  • PERTEMPS MEDICAL LIMITEDFramework contractorGB-COH: 05005142GB-PPON: PCVM-4578-MTHY Meriden Hall Main Road, Coventry, West Midlands, CV7 7PTContact email
  • PRICEWATERHOUSECOOPERS LLPBidder / tendererGB-COH: OC303525GB-PPON: PWXM-5926-GWLN 1 Embankment Place, London, London, WC2N 6RH
  • PULSE HEALTHCARE LIMITEDFramework contractorGB-COH: 03156103GB-PPON: PXLG-6814-DJJT 9 Appold Street, London, London, EC2A 2APContact email
  • RANDSTAD SOLUTIONS LIMITEDFramework contractorGB-COH: 02389033GB-PPON: PTLC-1143-DCGD 450 Capability Green, Luton, East of England, LU1 3LUContact email
  • REED SPECIALIST RECRUITMENT LIMITEDFramework contractorGB-COH: 06903140GB-PPON: PJRD-3246-VDJL Academy Court, London, London, WC2A 1DTContact email
  • RETINUE SOLUTIONS LIMITEDFramework contractorGB-COH: 07664187GB-PPON: PXYB-2911-GNGG 5th Floor 4 Coleman Street, London, London, EC2R 5ARContact email
  • SERVICE CARE SOLUTIONS LTDFramework contractorGB-COH: 05381795GB-PPON: PXYN-2949-ZLCJ Arthur House, 12-13 Starkie Street, Preston, North West, PR1 3LUContact email
  • SUPERIOR PERSONNEL LTDFramework contractorGB-COH: 10486454GB-PPON: PWLD-4411-DWCY 17 Millground Road, Bristol, South West, BS13 8NEContact email
  • Surecall RecruitmentFramework contractorGB-COH: 05261253 Darkes Lane, Potters Bar, East of England, EN6 1AQContact email
  • TOTAL ASSIST RECRUITMENT LIMITEDFramework contractorGB-COH: 03869014GB-PPON: PLCM-5345-MBGP 101 New Cavendish Street, London, London, W1W 6XHContact email
  • TXM GROUPFramework contractorGB-COH: 07441639GB-PPON: PMMT-9694-GLGD Walnut House Blackhill Drive, Milton Keynes, South East, MK12 5TSContact email
  • WORKFORCE EMPLOYMENT SOLUTIONS LIMITEDFramework contractorGB-COH: 08364489GB-PPON: PNXL-6757-DGGG 25 Balham High Road, London, London, SW12 9ALContact email
  • XANDER RECRUITMENT GROUP LIMITEDFramework contractorGB-COH: 13139238GB-PPON: PBBG-1544-TVPD Unit 8 Brewery Yard, Salford, North West, M3 7BBContact email
  • YOLK RECRUITMENT LIMITEDFramework contractorGB-COH: 06672671GB-PPON: PQVT-9442-PCRG Anchor Court Second Floor North, Cardiff, Wales, CF24 5JWContact email

Official documents & specifications (9)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender