Find a TenderClosed
Published 14 Jun 2024, 12:40 BST

Official UK procurement notice

NHS Western Isles Unified Communications Solution

Official notice

Authority: NHS Western Isles (NHS & healthcare)

Framework agreementGoodsOpen procedure
Framework ceiling (notional)£500,000framework ceiling, not attributable revenue
Submissions closed 22 Jul 2024

What is being bought

Published requirement description

The requirement is for a fully cloud based unified communications system to replace the current analogue telephony network and switch board.

  • Recurrence: This will be an ongoing requirement re-tendered every 3-5 years

CPV: Telecommunications system

How this framework works

From the published notice
Places
up to 1 suppliers

The lotProcurement structure

single lot · no lot value published
Lot #1The requirement is for a cloud based communications solution to replace the current…Renewal

The requirement is for a cloud based communications solution to replace the current analogue telephony network and obsolete switchboard / reception console. We are also interested in integration with other current and future digital services such as Microsoft Teams, Electronic patient records, Virtual reception and FAQ.

Delivery: Scotland · Hospitals and NHS premises throughout The Western Isles of Scotland. Focused in Western Isles Hospital - Stornoway.
Extensions: Prices for additional catalogue items and add-on services not specified in the tender may be submitted as part of the response. · 2 opportunities for extensions of 12 months - making a total of 60 months before re-tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 50%
Published sub-criteria (2)
  • Product Quality & Service Elements: 50%
  • price: 50%
Published award criteria (2)
  • Product Quality & Service Elements: 50
  • Price: 50
Conditions of participation1
  • Suitability

    Contained with in tender documents

What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
  • “NHS Western Isles Unified Communications Solution” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · This will be an ongoing requirement re-tendered every 3-5 years
First published
14 Jun 2024, 12:40 BST
Last source update
12 Jul 2024, 14:16 BST
Award evaluation window
16 Jul 2024 – …
Authority reference
WDT24
FTS notice number
2024/S 000-021466
Classification (CPV)
Telecommunications system
Delivery area
Scotland (UKM64)
Official registry OCID
ocds-h6vhtk-047009 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Re-sellers of other vendors solutions should be able to demonstrate significant added value to the original product. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=769534. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:769534)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Appointment period ends
22 Jul 2024, 17:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
16 Jul 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

12 Jul 2024 → 22 Jul 2024 · 3 dates
  1. Notice published
    12 Jul 2024, 14:16 BST
  2. Bids opened
    16 Jul 2024, 12:00 BST
  3. Admission / appointment period endsperiod end, not a bid countdown
    22 Jul 2024, 17:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Deadline moved to 22 Jul 2024, 17:00 BST
    12 Jul 2024, 14:16 BST
    +7 days · was 15 Jul 2024, 17:00 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.215 Jul 202422 Jul 2024+7 d
—Bid openingConditions for opening of tenders · IV.2.716 Jul 202423 Jul 2024+7 d

Supplier Request and Evaluation panel availability

Contracting authority & participating public bodies

NHS Western Isles

Contracting authorityNHS & healthcareBody governed by public lawHealth 37 South Beach Street, Stornoway, Isle of Lewis, Scotland, HS1 2BBContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Stornoway Sherrif CourtReview body StornowayContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria