NHS Tier 2 Oral Surgery Services in Surrey Heartlands geography

CPV: Dental practice and related services

Procedure method

Award procedure without prior publication of a call for competition

Legal basis

CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)

Procurement category

Services

Notice status

Awarded without competition

Procurement threshold

Unspecified in notice

Regulatory regime

Standard

Commercial structure

Stand-alone contract (no framework)

Competition type

Direct award (no call for competition)

GPA / WTO covered

Unspecified in notice

Recurring procurement

Unspecified in notice

First published

24 Apr 2026, 13:20 BST

Last source update

24 Apr 2026, 13:20 BST

FTS notice number

2026/S 000-037584

Classification (CPV)

Dental practice and related services

Delivery area

South East (UKJ2)

Official registry OCID

ocds-h6vhtk-068ab1 Find a Tender

Why no open competition

The procurement falls outside the scope of application of the directive

Published justification

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using direct award process C.

Publisher note: Award decision makers for this contract are the NHS Surrey Heartlands ICB Primary Care Committee Sub Committee on 14th January 2026. No conflicts of interest have been declared. The relative importance of the key criteria on which the decision to award the contracts is determined is detailed below: 1. QUALITY & INNOVATION 25% Quality • Provider has delivered Level 2 Oral Surgery interventions in line with the nationally recognised competency framework and local specification requirements. • Provider meets all essential regulatory requirements (CQC registration, IRMER compliance, HTM 01-05), which inherently ensures that the service is delivered within a safe and quality-assured environment. • The provider has maintained uninterrupted service delivery without reported safety concerns escalated through statutory channels, indicating that risks have been appropriately managed and that fundamental standards of quality have been upheld. • The continued use of accredited Level 2 performers and ongoing participation in mandatory CPD supports the delivery of safe and appropriate clinical care. • Provider has met >90% patients reporting treatment addressed the clinical need (KPI) and low complication rates (bleeding, infection, additional surgery). • Documented SOPs exist for complications, escalation to secondary care etc. Innovation • IMOS providers operate within a digital pathway (DERS), ensuring streamlined access, structured triage, and consistent clinical information exchange. • Provider operates within the nationally aligned model for PROMs and PREMs collection for Oral Surgery. • Use of digital follow-up (home check calls, text surveys, online booking). • Clinical photography integration via DERS. • Techniques reducing complications (e.g., atraumatic extraction protocols). • Evidence-based analgesia and antibiotic stewardship following national guidelines. • Tools to reduce anxiety. • Real-time patient feedback integration. 2. VALUE 15% Efficiency & Delivery Against Contract • This provider has delivered activity within the expected UDA envelope, demonstrating an ability to meet the contractual framework and the operational efficiencies required under NHS dental commissioning. • The Provider has remained operationally stable despite fluctuations in demand and pandemic recovery pressures during the contract term. • 90% treated within 18 weeks (KPI). Cost-Effectiveness • This Provider's integration with the established referral system inherently minimises inappropriate or avoidable escalation to secondary care, delivering cost-effective care within the Level 2 scope. • Efficient appointment utilisation (evenings/weekends offered). Efficiency & Delivery Against Contract • This provider has delivered activity within the expected UDA envelope, demonstrating an ability to meet the contractual framework and the operational efficiencies required under NHS dental commissioning. • The Provider has remained operationally stable despite fluctuations in demand and pandemic recovery pressures. • 90% treated within 18 weeks (KPI). 3. INTEGRATION, COLLABORATION & SERVICE SUSTAINABILITY 20% • The Provider operates within the existing clinical pathway and participates in the MCN as required, which supports pathway consistency and system-wide collaboration. • As an embedded local provider, established clinical relationships exist with both GDP referrers and secondary care, enabling safe escalation and collaborative case management. Sustainability • The service maintains specialist and Level 2 accredited workforce capability within the local system, which is crucial for sustaining IMOS provision and preventing over-reliance on hospital services. • The established premises, equipment and compliant clinical infrastructure provides continuity and resilience for the service. • Support is offered for trainees which contributes to upskilling GDPs on Level 1 exodontia (as required by commissioning intentions). • Evidence of contingency planning for sickness, equipment failure, surges in demand. 4. IMPROVING ACCESS, REDUCING HEALTH INEQUALITIES & FACILITATING CHOICE 20% • The Provider delivers services from fully accessible, CQC-compliant premises already known to local communities, supporting continuity of access and patient choice. • As an established local provider, this organisation serves the surrounding population, including people with limitations on travel, reducing barriers to accessing Level 2 care. • Continued operation ensures the local dental system retains geographically distributed service options, supporting equitable access across Surrey Heartlands. Reduced Inequalities • Compliance with the Equality Act and routine use interpreters and accessible communication formats as required for safe delivery of care. • Monitoring PROMs/PREMs for inequities and demonstrating mitigation actions. • Evidence of MECC delivery (smoking/alcohol screening). • Evening/weekend appointments offered. 5. SOCIAL VALUE 20% • Contribution to local social value through employment of local staff, delivery of MECC-aligned prevention messaging, and participation in community health improvement initiatives inherent to dental service provision. • By maintaining stable, localised IMOS services, providers reduce travel-associated environmental impact compared to consolidated or distant alternatives. • The role in the wider dental workforce ecosystem, including supporting trainees or mentoring, contributes to longer-term workforce sustainability - a key social value outcome in the NHS. Improving Population Health & Wellbeing • Support to patients to understand prevention and self care. • Use of public health data or local insight (e.g. PUFA score prevalence) to tailor interventions. Reducing Health Inequalities • Active Identification of populations with poorer oral health outcomes and service adapted for delivery e.g. appointments, communication formats, location. • Provider monitors inequalities in PROMs/PREMs, not just aggregate results. • Equitable access for people with disabilities, non English speakers (interpreter requirement), those with transport barriers, clinically anxious patients. • Provision of accessible information in multiple languages/formats (as required in the specification). Community Engagement & Patient Voice • Patient feedback informs improvements • The provider engages with the patient groups and local community organisations. Environmental Sustainability • Sustainable waste management (clinical waste requirements are mandated). • Reduced travel where possible via local access and minimising unnecessary appointments. • Use of energy efficient equipment and ventilation systems. Local Economic Value & Workforce Development • Support for dental workforce development, including enabling trainee access • Provision of mentorship, CPD, and collaboration with MCNs. This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using direct award process C.

• Dr Sandip DauAwarded supplier1-13500464504 Abbeymead Dental Centre, 73 Guildford Street, Chertsey, South East, KT16 9AS

No document links were published on the notice.