Find a TenderAwardedContract award notice
Published 3 Sept 2025, 13:48 BST

Official UK procurement notice

NHS Herefordshire and Worcestershire Integrated Care Board (ICB) Procurement of a Neurodivergence Support Service for Children, Young People (age 0-25 years) and their Families

Official notice

Authority: NHS Herefordshire and Worcestershire Integrated Care Board (Central government)·On behalf of: NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£2,400,000≈ £800k / year · £3,000,000 inc. VAT
Submissions closed 10 Oct 2025awarded 4 Mar 2026
Award (standstill) to ONSIDE Independent Advocacy2 awards
Contract term 3 yrsends 30 Apr 2029 · up to 30 Apr 2031 with extensions · starts 1 May 2026

What is being bought

Published requirement description

This is an updated UK6 Contract Award Notice, issued further to the original notice published on 30th March 2026 (Notice identifier: 2026/S 000-029290),

A Competitive Process under The Procurement Act Regulations 2023 was conducted with the aim of awarding one contract for a new service for Herefordshire and Worcestershire for a 3-year period with the option to extend for a further 2-years subject to mutual agreement. The ICB's new Neurodivergence Support Service for Children, Young People (age 0-25 years) and their Families will aim to understand service users' unique circumstances, strengths and challenges, and develop strategies that will enhance and improve day to day living for all. This service will be independent of the local Autism and ADHD diagnostic services; however, it will wrap around the core assessment pathway, providing a wide range of advice, information, support and other activities in environments that help people to feel safe and part of a wider network. As the service will hold specialist expertise in supporting neurodivergent children, young people and their families, it is expected to play a key role in working with the Autism and ADHD diagnostic service and other key organisations, to support system-wide understanding of neurodivergent conditions and drive implementation of best-practice strategies that will enhance and improve day to day living for all.

The contract term is three (3) years, with the option to extend for two (2) years subject to mutual agreement.

The contract is due to formally commence on 1st August 2026. The service mobilisation period will take place between 11th May and 31st July 2026. There is no existing service, therefore there is no expiry date of any current contract, and there are no TUPE implications.

The total cost to the ICB is £2,543,999.81 excluding VAT for the 3-year contract period including the optional extension period of 2-years. This is in line with the ICB's total affordability threshold of £3,000,000.00 for this procurement exercise.

VAT is not applicable to this contract.

  • No preliminary market engagement: Market engagement activities which took place between 19th June 2025 and 15th July 2025 including a virtual Market Engagement Event on 15th July 2025, The Previous publication concerning the Market Engagement procedure was Notice number: 2025/S 000-033705, which was published on FTS on 19 June 2025, at 1:27pm.

CPV: Health and social work services · Other community, social and personal services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£2,400,000
Contract period: 1 May 2026 – 30 Apr 2029 (3 yrs) · up to 30 Apr 2031 with extensionsValue: £2,400,000 exc. VAT · £3,000,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: Up to 2 year optional extension, subject to mutual agreement.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Selection criteria as stated in the procurement documents

  • Technical & professional ability

    Selection criteria as stated in the procurement documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Social value: 10%Environmental: 25%
Published sub-criteria (4)
  • Quality and Innovation: 45%
  • Improving Access, reducing health inequalities and Facilitating Choice /: 20%
  • Social Value: 10%
  • Integration, Collaboration and Service Sustainability: 25%
Published award criteria (4)
  • Quality and Innovation
  • Integration, Collaboration and Service Sustainability
  • Improving Access, reducing health inequalities and Facilitating Choice /
  • Social Value
Conditions of participation2
  • Economic & financial standing

    Selection criteria as stated in the procurement documents

  • Technical & professional ability

    Selection criteria as stated in the procurement documents

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
3 Sept 2025, 13:48 BST
Last source update
27 Apr 2026, 18:01 BST
Award evaluation window
Submission end – 5 Jan 2026
FTS notice number
2025/S 000-053541
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work servicesOther community, social and personal services
Delivery area
West Midlands (UKG11)
Official registry OCID
ocds-h6vhtk-05932c Find a Tender

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Submission deadline
10 Oct 2025, 17:00 BST
Clarification deadline
22 Sept 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

INSTRUCTIONS ON HOW TO SUBMIT BIDS:

NHS Midlands and Lancashire CSU is conducting this procurement exercise on behalf of NHS Herefordshire and Worcestershire Integrated Care Board with whom the successful bidder(s) will enter into a contract for the supply of the healthcare services.

The contract conditions will be set out in the Invitation to Tender.

This procurement exercise will be conducted via the Atamis e-tendering portal at:

health-family.force.com/s/Welcome ↗

Please search for Atamis Project Reference: C373050

(i) Candidates should register on the portal at

health-family.force.com/s/Welcome ↗ (registration and use of the website is free of charge). If your organisation has registered previously, you do not need to reregister.

(ii) Once registered, candidates must submit your bid(s) via the Atamis e-tendering portal by the deadline stated.

Should providers have any queries, or having problems

using the portal, you should contact the Atamis Helpdesk at:

Phone: 0800 9956035

E-mail: [email protected]

Timeline

3 Sept 2025 → 1 May 2026 · 8 dates
  1. Tender notice published
    3 Sept 2025, 13:48 BST
  2. Clarification questions by399 days ago
    22 Sept 2025, 17:00 BST
  3. Submission deadline381 days ago
    10 Oct 2025, 17:00 BST
  4. Award decision expected by294 days ago
    5 Jan 2026, 23:59 GMT
  5. Assessment summaries sent211 days ago
    30 Mar 2026, 00:00 BST
  6. Standstill ends195 days ago
    14 Apr 2026, 23:59 BST
  7. Latest notice published182 days ago
    27 Apr 2026, 18:01 BST
  8. Contract starts179 days ago
    1 May 2026, 00:00 BST

Notice history

6 events · 3 releases on Find a Tender · since 3 Sept 2025
  1. Tender notice published
    3 Sept 2025, 13:48 BST
    UK4
  2. Contract award notice published
    30 Mar 2026, 16:28 BST
    UK6
  3. Status changed to complete
    30 Mar 2026, 16:28 BST
  4. Contract signature expected
    15 Apr 2026, 23:59 BST
    scheduled
  5. Contract award notice published
    27 Apr 2026, 18:01 BST
    UK6
  6. Contract signature expected
    11 May 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £2,544,0001 award exc. VAT · 1 repeated publication of the same award counted once
Bids received 133 from SMEs
Awarded toValueDateStatus
ONSIDE Independent Advocacy1 Jul 2026 – 30 Jun 2029 · up to 30 Jun 2031Extensions: The contract term is three (3) years, with the option to extend for two (2) years subject to mutual agreement.£2,544,000same award published again · counted once4 Mar 2026standstill to 14 Apr 2026Standstill
ONSIDE Independent Advocacy3 Aug 2026 – 31 Jul 2029 · up to 31 Jul 2031Extensions: The contract term is three (3) years, with the option to extend for two (2) years subject to mutual agreement.£2,544,0004 Mar 2026standstill to 8 May 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
13final-stage tenders310—

Contracting authority & participating public bodies

2 public bodies on the notice

NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD

Contracting authorityPublic authority - central government GB-NHS: QGH · GB-PPON: PNMN-7243-RQRR Kirkham House, John Comyn Drive, Perdiswell, Worcester, West Midlands, WR3 7NSContact name, email

Other public bodies

  • NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNITProcuring entityActing as an agent on behalf of the Integrated Care Board, running the competitive procurement processGB-NHS: 0CXGB-PPON: PGTM-4634-DGZQ Stoke-on-Trent, West MidlandsContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • ONSIDE INDEPENDENT ADVOCACYAwarded supplierGB-CHC: 1102022GB-COH: 04923990 Williamson House, Worcester, West Midlands, WR1 2AQContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender