Find a TenderAwarded
Published 9 Jan 2026, 10:54 GMT

Official UK procurement notice

Provision of Non-Emergency Patient Transport (NEPTS) for North West England

Official notice

Authority: NHS Greater Manchester Integrated Care Board (NHS & healthcare)·Consortium: 2 public authorities

3 lotsServicesOpen procedure
Published estimate£468,477,808envelope for 3 lots
Submissions closed 27 Feb 2026awarded 15 Jul 2026
Awarded to HATS Group Ltd
Contract term 8 yrs 9 moends 31 Mar 2035 · extension options published · starts 30 Jun 2026

What is being bought3 lots · detail below

Published requirement description

NHS Shared Business Services, acting as an agent for the following NHS Integrated Care Boards:

NHS Greater Manchester ICB

NHS Derby and Derbyshire ICB

Is intending to award a contract for the Provision of Non-Emergency Patient Transport Services (NEPTS) across Greater Manchester and part of Derbyshire (Glossop Place) in respect of Lot 2 of notice 2026/S 000-001739.

CPV: Health services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£468,477,808 together)
Lot #1Cheshire and MerseysideAwarded North West, East Midlands 8 yrs 9 moPublished value£160,603,488

This is an intention to award a contract under the competitive process.

The scope of services will include:

  • Planned Patient Transport: Routine transport for outpatient appointments.
  • Unplanned Patient Transport: Transport for patient discharges and short-notice bookings.
  • Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.

Approximate lifetime value of the contract is £144,741,878 [Indexation]

The service is expected to be provided from the Service Commencement date of 01 April 2027 to the expiry of the initial term on 31 March 2032. The Relevant Authority may extend the contract following the expiry of the initial term by a further three years to expire on 31 March 2035.

This service replaces an existing service and will be provided by a new provider.

Contract period: 30 Jun 2026 – 31 Mar 2035 (8 yrs 9 mo)
Delivery: North West, East Midlands · Cheshire and Merseyside
Extensions: There is a three year extension option at the end of the five year contract initial term post service commencement.Variant bids: not allowed
Lot #2Greater Manchester (GM) and Derby and Derbyshire (Glossop Place) North West 8 yrs 9 moPublished value£143,465,136

Greater Manchester & Derby & Derbyshire Service Delivery.

Each lot will use the same three (3) service specifications and include

Planned Patient Transport: Routine transport for outpatient appointments

Unplanned Patient Transport: Transport for patient discharges and short-notice bookings

Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.

The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot.

Contract period: 30 Jun 2026 – 31 Mar 2035 (8 yrs 9 mo)
Delivery: North West · Greater Manchester (GM) and Derby and Derbyshire (Glossop Place)
Extensions: There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot.Variant bids: not allowed
Lot #3Lancashire & South Cumbria, North East & North Cumbria North West 8 yrs 9 moPublished value£164,409,184

Lancashire & South Cumbria, North East & North Cumbria Service Delivery

Each lot will use the same three (3) service specifications and include

Planned Patient Transport: Routine transport for outpatient appointments

Unplanned Patient Transport: Transport for patient discharges and short-notice bookings

Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.

The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot.

Contract period: 30 Jun 2026 – 31 Mar 2035 (8 yrs 9 mo)
Delivery: North West · Lancashire & South Cumbria, North East & North Cumbria
Extensions: There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • The contract award criteria are specified in the procurement documents: 60%
  • price: 40%
Published award criteria (2)
  • The contract award criteria are specified in the procurement documents: 60
  • Price: 40
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
9 Jan 2026, 10:54 GMT
Last source update
3 Aug 2026, 14:46 BST
Award evaluation window
2 Mar 2026 – …
FTS notice number
2026/S 000-073251
Classification (CPV)
Health services
Delivery area
North West (UKD)East Midlands (UKF1)
Official registry OCID
ocds-h6vhtk-060285 Find a Tender

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. NHS Greater Manchester and NHS Derby and Derbyshire (Glossop Place) Integrated Care Boards have not yet formally awarded a contract; this notice serves as an intention to award a contract under the PSR competitive process for Lot 2 Greater Manchester and Derby and Derbyshire only. The award decision for Lot 2 was approved by NHS Greater Manchester ICB Board members and NHS Derby & Derbyshire ICB Executive Board members based on a recommendation from the procurement evaluation panel. In completing the provider assessment, the relative importance of the key criteria ((1) Quality and Innovation: 17.00% (2) Value: 13.00% (3) Integration, collaboration and service sustainability: 14.00% (4) Improving access, reducing health inequalities and facilitating choice: 6.00% (5) Social value: 10.00%) was considered against the contract specification. The Relevant Authorities are satisfied that the new provider meets the minimum requirements, as the only compliant Bid achieved the highest score and demonstrates the capability to deliver the service in line with the key criteria. Each Relevant Authority required all persons involved in the Procurement to complete a conflict of interest declaration. Five of the Evaluation Panel Members declared a potential conflict of interest. The declarations were reviewed by authorised individuals, Head of Market Management for NHS Greater Manchester and Head of Procurement and Contracting for NHS Lancashire and South Cumbria. Of the five declarations, one was considered material and that Evaluation Panel Member was removed from the procurement process. The remaining four declarations were considered to be non-material to any of the Bidders in the procurement and the Evaluation Panel Members were permitted to take part in the evaluation process. Representations by providers must be made to the relevant authority before midnight on 14 August 2026. Representations must be sent to NHS Greater Manchester Integrated Care Board for Lot 2 to [email protected].

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredLanguage: EN
Access & registration note: Free buyer-specific invitations
Submission deadline
27 Feb 2026, 17:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
2 Mar 2026, 09:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

27 Feb 2026 → 3 Aug 2026 · 4 dates
  1. Submission deadline230 days ago
    27 Feb 2026, 17:00 GMT
  2. Bids opened228 days ago
    2 Mar 2026, 09:00 GMT
  3. Contract starts108 days ago
    30 Jun 2026, 00:00 BST
  4. Notice published74 days ago
    3 Aug 2026, 14:46 BST

Notice history

2 events · 4 releases on Find a Tender · since 3 Aug 2026
  1. Status changed to complete
    3 Aug 2026, 14:46 BST
  2. Buyer details updated
    3 Aug 2026, 14:46 BST
Published amendments (2)

NHS Cheshire & Merseyside Integrated Care Board has decided to abandon the Procurement for Lot 1 and will not proceed to contract award. This is a Provider Selection Regime (PSR) notice that this provider selection process has been abandoned and a contract has not been awarded. This process has been abandoned under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoi…

NHS Lancashire and South Cumbria and NHS North East and North Cumbria Integrated Care Boards have decided to abandon the Procurement for Lot 3 due to no compliant bids being received and will not proceed to contract award This is a Provider Selection Regime (PSR) notice that this provider selection process has been abandoned and a contract has not been awarded. This process has been abandoned unde…

Routine re-releases (4)
  • 2026-01: 1 release · 9 Jan 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £144,741,8781 contract exc. VAT
Bids received 2
Contracts signed 1latest 15 Jul 2026
Awarded toValueDateStatus
Lot 1 · Cheshire and Merseyside1 award
HATS Group LtdNHS Greater Manchester (GM) and NHS Derby and Derbyshire (Glossop Place) ICBs——Awarded

Contracts

  • NHS Greater Manchester (GM) and NHS Derby and Derbyshire (Glossop Place) ICBs · HATS Group Ltd

    Signed
    15 Jul 2026
    Value
    £144,741,878
    Period
    … – 31 Mar 2035
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Cheshire and Merseyside2bids———

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Greater Manchester Integrated Care Board

Contracting authorityNHS & healthcareBody governed by public lawHealth Manchester, North WestContact email

Consortium members and other public bodies

Bidders & participating suppliers

1 commercial party on the notice
  • HATS Group LtdAwarded supplierGB-COH: 03135655 c/o LSR Management Ltd, Unit C2A Comet Studios, De Havilland Court, Penn St, Amersham, Bucks, South East, HP7 0PX

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria