Official UK procurement notice
Provision of Non-Emergency Patient Transport (NEPTS) for North West England
Authority: NHS Greater Manchester Integrated Care Board (NHS & healthcare)·Consortium: 2 public authorities
What is being bought3 lots · detail below
Published requirement descriptionNHS Shared Business Services, acting as an agent for the following NHS Integrated Care Boards:
NHS Greater Manchester ICB
NHS Derby and Derbyshire ICB
Is intending to award a contract for the Provision of Non-Emergency Patient Transport Services (NEPTS) across Greater Manchester and part of Derbyshire (Glossop Place) in respect of Lot 2 of notice 2026/S 000-001739.
CPV: Health services
Lots and requirements (3)Procurement structure
3 lots · all with a published value (£468,477,808 together)Lot #1Cheshire and MerseysideAwarded North West, East MidlandsPublished value£160,603,488
This is an intention to award a contract under the competitive process.
The scope of services will include:
- Planned Patient Transport: Routine transport for outpatient appointments.
- Unplanned Patient Transport: Transport for patient discharges and short-notice bookings.
- Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.
Approximate lifetime value of the contract is £144,741,878 [Indexation]
The service is expected to be provided from the Service Commencement date of 01 April 2027 to the expiry of the initial term on 31 March 2032. The Relevant Authority may extend the contract following the expiry of the initial term by a further three years to expire on 31 March 2035.
This service replaces an existing service and will be provided by a new provider.
Lot #2Greater Manchester (GM) and Derby and Derbyshire (Glossop Place) North WestPublished value£143,465,136
Greater Manchester & Derby & Derbyshire Service Delivery.
Each lot will use the same three (3) service specifications and include
Planned Patient Transport: Routine transport for outpatient appointments
Unplanned Patient Transport: Transport for patient discharges and short-notice bookings
Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.
The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot.
Lot #3Lancashire & South Cumbria, North East & North Cumbria North WestPublished value£164,409,184
Lancashire & South Cumbria, North East & North Cumbria Service Delivery
Each lot will use the same three (3) service specifications and include
Planned Patient Transport: Routine transport for outpatient appointments
Unplanned Patient Transport: Transport for patient discharges and short-notice bookings
Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.
The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- The contract award criteria are specified in the procurement documents: 60%
- price: 40%
Published award criteria (2)
- The contract award criteria are specified in the procurement documents: 60
- Price: 40
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 9 Jan 2026, 10:54 GMT
- Last source update
- 3 Aug 2026, 14:46 BST
- Award evaluation window
- 2 Mar 2026 – …
- FTS notice number
2026/S 000-073251- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-060285Find a Tender
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. NHS Greater Manchester and NHS Derby and Derbyshire (Glossop Place) Integrated Care Boards have not yet formally awarded a contract; this notice serves as an intention to award a contract under the PSR competitive process for Lot 2 Greater Manchester and Derby and Derbyshire only. The award decision for Lot 2 was approved by NHS Greater Manchester ICB Board members and NHS Derby & Derbyshire ICB Executive Board members based on a recommendation from the procurement evaluation panel. In completing the provider assessment, the relative importance of the key criteria ((1) Quality and Innovation: 17.00% (2) Value: 13.00% (3) Integration, collaboration and service sustainability: 14.00% (4) Improving access, reducing health inequalities and facilitating choice: 6.00% (5) Social value: 10.00%) was considered against the contract specification. The Relevant Authorities are satisfied that the new provider meets the minimum requirements, as the only compliant Bid achieved the highest score and demonstrates the capability to deliver the service in line with the key criteria. Each Relevant Authority required all persons involved in the Procurement to complete a conflict of interest declaration. Five of the Evaluation Panel Members declared a potential conflict of interest. The declarations were reviewed by authorised individuals, Head of Market Management for NHS Greater Manchester and Head of Procurement and Contracting for NHS Lancashire and South Cumbria. Of the five declarations, one was considered material and that Evaluation Panel Member was removed from the procurement process. The remaining four declarations were considered to be non-material to any of the Bidders in the procurement and the Evaluation Panel Members were permitted to take part in the evaluation process. Representations by providers must be made to the relevant authority before midnight on 14 August 2026. Representations must be sent to NHS Greater Manchester Integrated Care Board for Lot 2 to [email protected].
How it was run
Official notice- Submission deadline
- 27 Feb 2026, 17:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 2 Mar 2026, 09:00 GMT
Timeline
27 Feb 2026 → 3 Aug 2026 · 4 dates- Submission deadline230 days ago27 Feb 2026, 17:00 GMT
- Bids opened228 days ago2 Mar 2026, 09:00 GMT
- Contract starts108 days ago30 Jun 2026, 00:00 BST
- Notice published74 days ago3 Aug 2026, 14:46 BST
Notice history
2 events · 4 releases on Find a Tender · since 3 Aug 2026- Status changed to complete3 Aug 2026, 14:46 BST
- Buyer details updated3 Aug 2026, 14:46 BST
Published amendments (2)
NHS Cheshire & Merseyside Integrated Care Board has decided to abandon the Procurement for Lot 1 and will not proceed to contract award. This is a Provider Selection Regime (PSR) notice that this provider selection process has been abandoned and a contract has not been awarded. This process has been abandoned under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoi…
NHS Lancashire and South Cumbria and NHS North East and North Cumbria Integrated Care Boards have decided to abandon the Procurement for Lot 3 due to no compliant bids being received and will not proceed to contract award This is a Provider Selection Regime (PSR) notice that this provider selection process has been abandoned and a contract has not been awarded. This process has been abandoned unde…
Routine re-releases (4)
- 2026-01: 1 release · 9 Jan 2026
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Cheshire and Merseyside1 award | |||
| HATS Group LtdNHS Greater Manchester (GM) and NHS Derby and Derbyshire (Glossop Place) ICBs | — | — | Awarded |
Contracts
NHS Greater Manchester (GM) and NHS Derby and Derbyshire (Glossop Place) ICBs · HATS Group Ltd
- Signed
- 15 Jul 2026
- Value
- £144,741,878
- Period
- … – 31 Mar 2035
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Cheshire and Merseyside | 2bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS Lancashire and South Cumbria Integrated Care BoardContracting authorityBody governed by public lawHealth
Bidders & participating suppliers
1 commercial party on the notice- HATS Group LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria