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AwardedFind a Tender · award

NHAIS Maintenance and Support

Buyer: Business Services Organisation ITS →

BuyerBusiness Services Organisation ITS
StatusAwarded
DeadlineNot published
ValueValue not published
Published1 May 2026

What is being bought

NHAIS (National Health Application and Infrastructure Services) is a national registration system, with the NI NHAIS system recording all patients registered with GP practices, patient transfers, patient deductions, register GPS, maintain GP practice lists, make GP payments, the production of medical cards and provides selection of patients for participation in screening (AAA, Bowel, Breast and Cervical), in Northern Ireland. ​ The NHAIS application requires 3rd party maintenance and support, and this is currently provided by Dedalus through an annual Service Level Agreement. Dedalus took over support from DXC in 2020 and continue to provide that support. Whilst NHAIS is a relatively stable system, as the core registration and management system it provides critical functionality that underpins, supports, and enables the delivery of Health and Social Care services across all sectors of the HSCNI. The criticality of the NHAIS functionality dictates that the NHAIS services cannot be provided without the insurance of having 3rd party support arrangements in place. As such, there is a requirement to ensure continued support to provide a level of insurance for the continued delivery of the NHAIS service from 1st of April 2026.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleDue to the essential services enabled by the NHAIS system (GP Registrations across Northern Ireland and Cervical Screening) continued support is still required until a replacement has been implemented. NHAIS will be replaced in Phase 2 of the NIDIS Programme. This is not expected to be in place until May 2026 at the earliest, so provision is being sought until end of March 2027, with 2 optional 1 year extensions, to provide contingency. There is currently no date set for a replacement for the Cervical Screening service so contingency is being sought to mitigate for this. Support for NHAIS was managed by NHS England until 2020 when NHAIS was set to be decomissioned across the UK. At this time support for NHAIS in NI was haned to Dedalus, which involved a knowledge transfer. As such, Dedalus are currently the only supplier that are in a position to provide this support.
Rationale classificationssingleSuppliersIntellectualPropertyExclusiveRights
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

1

Statusactive
Value£700,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-065d79
Latest release ID040427-2026
Latest release timestampFri May 01 2026 10:51:45 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
1 May 2026award, contract040427-2026
26 Feb 2026award, contract017553-2026
26 Feb 2026award, contract017542-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (3 releases)
1 May 2026 · 040427-2026 · award, contract
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26 Feb 2026 · 017553-2026 · award, contract
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26 Feb 2026 · 017542-2026 · award, contract
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          "status": "scheduled",
          "dueDate": "2026-03-31T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": false,
      "contractPeriod": {
        "endDate": "2027-03-31T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00+01:00",
        "maxExtentDate": "2029-03-31T23:59:59+01:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-065d79",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "NHAIS maintenance and Support",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "NHAIS (National Health Application and Infrastructure Services) is a national registration system, with the NI NHAIS system recording all patients registered with GP practices, patient transfers, patient deductions, register GPS, maintain GP practice lists, make GP payments, the production of medical cards and provides selection of patients for participation in screening (AAA, Bowel, Breast and Cervical), in Northern Ireland. ​\nThe NHAIS application requires 3rd party maintenance and support, and this is currently provided by Dedalus through an annual Service Level Agreement. Dedalus took over support from DXC in 2020 and continue to provide that support. \nWhilst NHAIS is a relatively stable system, as the core registration and management system it provides critical functionality that underpins, supports, and enables the delivery of Health and Social Care services across all sectors of the HSCNI. \nThe criticality of the NHAIS functionality dictates that the NHAIS services cannot be provided without the insurance of having 3rd party support arrangements in place. As such, there is a requirement to ensure continued support to provide a level of insurance for the continued delivery of the NHAIS service from 1st of April 2026.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Due to the essential services enabled by the NHAIS system (GP Registrations across Northern Ireland and Cervical Screening) continued support is still required until a replacement has been implemented. NHAIS will be replaced in Phase 2 of the NIDIS Programme. This is not expected to be in place until May 2026 at the earliest, so provision is being sought until end of March 2027, with 2 optional 1 year extensions, to provide contingency. There is currently no date set for a replacement for the Cervical Screening service so contingency is being sought to mitigate for this.\nSupport for NHAIS was managed by NHS England until 2020 when NHAIS was set to be decomissioned across the UK. At this time support for NHAIS in NI was haned to Dedalus, which involved a knowledge transfer. As such, Dedalus are currently the only supplier that are in a position to provide this support.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersIntellectualPropertyExclusiveRights"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-NHS-PWNJ-1991-NGDW",
      "name": "Business Services Organisation ITS",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKN06",
        "country": "GB",
        "locality": "Belfast",
        "postalCode": "BT2 8DQ",
        "countryName": "United Kingdom",
        "streetAddress": "2 Franklin Street"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          },
          {
            "id": "GB-NIR",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Northern Irish devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "PWNJ-1991-NGDW",
        "scheme": "GB-NHS"
      },
      "contactPoint": {
        "email": "keli.mcteague@hscni.net"
      },
      "additionalIdentifiers": [
        {
          "id": "PCQH-8657-NGMT",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-12888223",
      "name": "DH OPCO UK LTD",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKE42",
        "country": "GB",
        "locality": "Leeds",
        "postalCode": "LS1 4BA",
        "countryName": "United Kingdom",
        "streetAddress": "Suite 2, Riverside Studio, 2 Embankment"
      },
      "details": {
        "url": "https://www.dedalus.com/uki",
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "12888223",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "UKIBids@dedalus.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PGGH-3911-NQJP",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}