Find a TenderAwardedContract award notice
Published 25 Sept 2025, 14:03 BST

Official UK procurement notice

NH1709-2 Digital Dental Management & EPR Software

Official notice

Authority: Northumbria Healthcare NHS Foundation Trust (Central government)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£150,000≈ £30k / year · £180,000 inc. VAT47.1% above published estimate
Submissions closed 21 Oct 2025awarded 24 Nov 2025
Award (standstill) to Carestream Dental Ltd
Contract term 5 yrsends 12 Nov 2030 · up to 12 Nov 2035 with extensions · starts 13 Nov 2025

What is being bought

Published requirement description

Standstill period - Ending 8th December 2025 with contract to be entered on or after 9th December 2025.

For provision of Digital Dental Management System and EPR Software for Northumbria Healthcare NHS Foundation Trust.

  • The authority expects to re-tender this requirement around 1 Mar 2035, 23:59 GMT.
  • No preliminary market engagement: No pre market engagement undertaken

CPV: Dental practice and related services · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsPublished value£150,000
Contract period: 13 Nov 2025 – 12 Nov 2030 (5 yrs) · up to 12 Nov 2035 with extensionsValue: £150,000 exc. VAT · £180,000 inc. VAT
Delivery: North East
Extensions: 5 x 12 month options extensions

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 30%Environmental: 5%
Published sub-criteria (9)
  • Ability to meet Clinical & Operational Requirements: 25%
  • Ability to meet Technical solution and interfacing requirements: 10%
  • Ability to meet Reporting and Coding requirements: 7.5%
  • Ability to meet Maintenance and Support requirements: 5%
  • Ability to meet Implementation requirements: 7.5%
  • Supporting Cross-Trust Alliance: 5%
  • Action to Support your Employees: 5%
  • Total Costs over 5 years: 30%
  • Commitment to Minimising Carbon Emissions: 5%
Published award criteria (9)
  • Ability to meet Clinical & Operational Requirements
  • Ability to meet Technical solution and interfacing requirements
  • Ability to meet Reporting and Coding requirements
  • Ability to meet Maintenance and Support requirements
  • Ability to meet Implementation requirements
  • Supporting Cross-Trust Alliance
  • Commitment to Minimising Carbon Emissions
  • Action to Support your Employees
  • Total Costs over 5 years
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Mar 2035
First published
25 Sept 2025, 14:03 BST
Last source update
26 Nov 2025, 12:07 GMT
Award evaluation window
Submission end – 3 Nov 2025
Authority reference
NH1709-2
FTS notice number
2025/S 000-059720
Latest notice
Contract award notice (UK6)
Classification (CPV)
Dental practice and related servicesSoftware package and information systems
Delivery area
North East (UKC2)
Official registry OCID
ocds-h6vhtk-05a22c Find a Tender
Contract terms summary

30 days from invoice

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
Submission deadline
21 Oct 2025, 12:00 BST
Clarification deadline
14 Oct 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Submissionelectronically via e-tendering system Atamis

atamis-1928.lightning.force.com ↗

Timeline

25 Sept 2025 → 8 Dec 2025 · 8 dates
  1. Tender notice published394 days ago
    25 Sept 2025, 14:03 BST
  2. Clarification questions by375 days ago
    14 Oct 2025, 12:00 BST
  3. Submission deadline368 days ago
    21 Oct 2025, 12:00 BST
  4. Award decision expected by355 days ago
    3 Nov 2025, 23:59 GMT
  5. Contract starts346 days ago
    13 Nov 2025
  6. Assessment summaries sent333 days ago
    26 Nov 2025
  7. Latest notice published332 days ago
    26 Nov 2025, 12:07 GMT
  8. Standstill ends320 days ago
    8 Dec 2025, 23:59 GMT

Notice history

4 events · 2 releases on Find a Tender · since 25 Sept 2025
  1. Tender notice published
    25 Sept 2025, 14:03 BST
    UK4
  2. Contract award notice published
    26 Nov 2025, 12:07 GMT
    UK6
  3. Status changed to complete
    26 Nov 2025, 12:07 GMT
  4. Contract signature expected
    12 Dec 2025, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £220,6481 award exc. VAT
Bids received 75 from SMEs
Awarded toValueDateStatus
Carestream Dental LtdNH1709-2 Digital Dental Management and EPR Software15 Dec 2025 – 14 Nov 2030 · up to 14 Nov 2035Extensions: 5 x optional 12 month extension£220,64824 Nov 2025standstill to 8 Dec 2025Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
7final-stage tenders57—

Contracting authority & participating public bodies

Northumbria Healthcare Facilities Management

Contracting authorityPublic authority - central government GB-PPON: PLMV-4859-MQXP Northumbria House, Unit 7 & 8 Silver Fox Way, Cobalt Business Park, North Shields, North East, NE27 0QJContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Carestream Dental LtdAwarded supplierGB-COH: 03950696 C/O Csc Cls (Uk) Limited 5 Churchill Place, 10th Floor,, London, London, E14 5HUContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender