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Official procurement procedure

NCC830B BEST Transformation Delivery Partner

Business and management consultancy and related services
North East (UKC2)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Northumberland County Council: "NCC830B BEST Transformation Delivery Partner". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNorthumberland County CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Northumberland County Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Northumberland County Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.4Bids / Report
24.8% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 135 active published awards; 133 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNorthumberland County Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published2 Nov 2023, 14:24 GMT
Last source update2 Nov 2023, 14:24 GMT
Recurring procurementNot published
ClassificationBusiness and management consultancy and related services
Delivery area
North East (UKC2)
OCIDocds-h6vhtk-03c34c
What is being bought
Northumberland County Council (the Council) is experiencing increasing pressure and challenge going forward in terms of a changed demand and expectations following Covid and the ever-increasing financial pressures and predicted funding gaps. The Council is preparing to procure a Delivery Partner that will support the Council’s three year transformation journey (BEST) to make the Council more modern, efficient, and fit for purpose whilst delivering sustainable financial savings. BEST is not about cutting services, but about transforming the way services are delivered and how the Council operates to achieve the best outcomes for our customers, staff and residents. In summary, the key aims are: Improved customer experience Enhanced experience for staff Improved efficiency and effectiveness following a Best Value approach
What changed
From the official release history
  1. Status changed to complete
    2 Nov 2023, 14:24 GMT
  2. Official notice release published
    2 Nov 2023, 14:24 GMT
  3. Submission deadline changed to published date
    2 Nov 2023, 14:24 GMT
  4. tender value changed
    16 Jun 2023, 14:20 BST
  5. Status changed to active
    16 Jun 2023, 14:20 BST
  6. Official notice release published
    16 Jun 2023, 14:20 BST
  7. Submission deadline changed to 17 Jul 2023, 12:00 BST
    16 Jun 2023, 14:20 BST
  8. Published value updated to £3,000,000
    21 Apr 2023, 15:39 BST
  9. Status changed to planned
    21 Apr 2023, 15:39 BST
  10. Official notice release published
    21 Apr 2023, 15:39 BST
  11. Buyer information updated
    21 Apr 2023, 15:39 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    BEST comprises 7 workstreams to Improve value for money, ensure effective delivery of customer and resident needs, and to improve organisational effectiveness: Best Service to Customers Best Use of Resources Best Use of Technology Best Value for Money Best Use of Assets Best Talent and Opportunity Best In Class Commissioning The Council has conducted a Restricted Procurement Procedure. Scope of Services To realise the vision and achieve the pace of change the Council recognises it needs support from an experienced Delivery Partner to support 5 of the above workstreams together with programme management support. Specific projects for delivery which require specialist partner expertise, including: (i) Workforce Blueprint (Job Families Model), Design and Implementation of Business Centres of Excellence, Transactions Hub, Corporate Business Support Functions (ii) Research, design and implement and alternative business support/admin operating model, creating centre of excellence, considering automation of processes and integrating of functions (iii) Category Management, Commissioning Framework, Networked Model of Commissioning and Communities First Modelling (iv) Customer Insight and Digitial Customer Services, automating end to end processes and paperless (v) Streamline Technical Architecture, Information Architecture and Support in the review of IT / Digital team service structures including job descriptions. The initial budget is circa £3million for the core deliverables as detailed in Schedule 2 ITT Specification however the successful Partner is expected to share via risk and reward for additonal benefits realised subject to the agreement of the Partner and Council. Cashable savings over the next 3 years are estimated to be circa Low £17.5m High £38.2m as detailed in the Strategic Business Case. However, the Council considers that with the support and expertise of a suitably experienced Delivery Partner, additional savings opportunities will be achievable, for which the Delivery Partner will be ‘rewarded’ for additional benefits realisation.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    2 Nov 2023, 14:24 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 19 Oct 2023, 00:00 BST · £2,886,110
Commercial outcome and competition
Awards
Deloitte LLP
Not published · Not published · active
Contracts
NCC830B BEST Transformation Delivery Partner
£2,886,110 · signed 19 Oct 2023, 00:00 BST · active
Bid statistics
bids: 4 (lot 1)
electronicBids: 4 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

Northumberland County Council

Contracting authority GB-FTS-2386
View buyer profile

  • Northumberland County Council
    buyer
    centralPurchasingBody

    County Hall, Morpeth, UKC2, NE61 2EF
    lauren.morgan@northumberland.gov.uk
    +44 1670622550

  • Deloitte LLP
    supplier

    1 New Street Square, London, UKC2, EC4A 3HQ

  • High Court of England and Wales
    reviewBody

    Royal Courts of Justice, The Strand, London, WC2A 2LL
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published