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Official procurement procedure

National Roadside Repair and Recovery (NRRRC)

Body-repair services for vehicles
Breakdown and recovery services for cars
Breakdown and recovery services for commercial vehicles
+21 more
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Ministry of Defence: "National Roadside Repair and Recovery (NRRRC)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityMinistry of DefenceScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Ministry of Defence
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Ministry of Defence. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2.5Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 2 active published awards; 2 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityMinistry of Defence
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published13 Aug 2025, 15:08 BST
Last source update13 Aug 2025, 15:08 BST
Recurring procurementNot published
ClassificationBody-repair services for vehicles, Breakdown and recovery services for cars, Breakdown and recovery services for commercial vehicles, Breakdown and recovery services for motor vehicles, Breakdown and recovery services for motorcycles, Car maintenance services, Car repair services, Car-washing and similar services, Electrical-system repair services, Motorcycle maintenance services, Motorcycle repair services, Panel-beating services, Repair and maintenance services of military vehicles, Repair and maintenance services of starter motors, Repair and maintenance services of vehicle brakes and brake parts, Repair and maintenance services of vehicle gearboxes, Repair and maintenance services of vehicle transmissions, Truck repair services, Tyre repair services, including fitting and balancing, Tyre-remoulding services, Vehicle towing-away services, Vehicle-fleet-support services, Windscreen replacement services
Delivery area
UK
OCIDocds-h6vhtk-04e5f4
What is being bought
It was decided in 1998 that a contracted service was required to provide roadside repair and recovery for MOD owned and registered vehicles due to existing military recovery facilities being unable to deliver the required level of support across the national networks in Germany and the UK within 2-4 hours of the recovery request. There was also no capacity or capability to deliver the service across the rest of Europe and North Africa, which remains the case due to the geographic disposition of military Units holding recovery assets. The fundamental requirement is for the provision of a roadside repair and recovery service for MOD owned and registered ‘Green’ fleet and Operational White Fleet (OWF) vehicles (within set tolerances) across the UK, Europe and North Africa, 24 hours per day, 365 days per year. The key requirements include, but not limited to: : a. A roadside assistance service in the event of a break down or Road Traffic Incident (RTI) on the public highway. b. A full service must be available 24 hours a day, for 365 days of the year (366 in the event of a Leap Year). c. The service must be available in the United Kingdom (includes Scottish Islands, and Northern Ireland), Europe and extend to Morocco in North Africa. d. Roadside repair. e. Original Equipment Manufacturer (OEM) parts or OEM assured equipment parts supply and fitting. f. Vehicle recovery
What changed
From the official release history
  1. Status changed to complete
    13 Aug 2025, 15:08 BST
  2. Official notice release published
    13 Aug 2025, 15:08 BST
  3. Submission deadline changed to published date
    13 Aug 2025, 15:08 BST
  4. Buyer information updated
    13 Aug 2025, 15:08 BST
  5. Status changed to active
    21 Feb 2025, 10:03 GMT
  6. Official notice release published
    21 Feb 2025, 10:03 GMT
  7. Submission deadline changed to 18 Apr 2025, 01:00 BST
    21 Feb 2025, 10:03 GMT
  8. Buyer information updated
    21 Feb 2025, 10:03 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    The fundamental requirement is for the provision of a roadside repair and recovery service for MOD owned and registered ‘Green’ fleet and Operational White Fleet (OWF) vehicles (within set tolerances) across the UK, Europe and North Africa, 24 hours per day, 365 days per year. 4. The key requirements include, but not limited to1 : a. A roadside assistance service in the event of a break down or Road Traffic Incident (RTI) on the public highway. b. A full service must be available 24 hours a day, for 365 days of the year (366 in the event of a Leap Year). c. The service must be available in the United Kingdom (includes Scottish Islands, and Northern Ireland), Europe and extend to Morocco in North Africa. d. Roadside repair. e. Original Equipment Manufacturer (OEM) parts or OEM assured equipment parts supply and fitting. f. Vehicle recovery
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    13 Aug 2025, 15:08 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 17 Jul 2025, 00:00 BST · £6,110,000
Commercial outcome and competition
Awards
Nationwide Assistance Group Ltd
Not published · Not published · active
Contracts
National Roadside Repair and Recovery
£6,110,000 · signed 17 Jul 2025, 00:00 BST · active
Bid statistics
bids: 3 (lot 1)
electronicBids: 3 (lot 1)
foreignBidsFromEU: 3 (lot 1)
foreignBidsFromNonEU: 1 (lot 1)
smeBids: 1 (lot 1)
Buyer and organisations in this procedure

Ministry of Defence

Contracting authority GB-FTS-63462
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published