Find a TenderAwarded

Published 25 Nov 2022, 16:14 GMT

Official UK procurement notice

National Museums Scotland - Visitor Research Agency

Official notice

Authority: National Museums Scotland

ServicesOpen procedureSME suitable

Sectors: Research & Development (R&D) (73) Delivery: Scotland (UKM75)

Published estimate£140,000≈ £47k / year

Submissions closed 4 Jan 2023awarded 18 Jan 2023

Awarded to MEL Research Ltd2 awards

Contract term 3 yrsends 31 Mar 2026 · extension options published · starts 1 Apr 2023

What is being bought

Published requirement description

The National Museums Scotland (the Client) National Museums Scotland wishes to commission an agency to deliver our ongoing and developing audience research programme, with the aim of providing us with data and insights to help us meet our strategic objectives. National Museums Scotland is seeking a suitably qualified contractor to deliver onsite and digital research with experience in the cultural sector to provide a range of services which include research covering;

General visitors

Special exhibition visitors

Mystery shopping

Event visitors

Online users

National Museum Scotland Members

CPV: Research services

The lotProcurement structure

single lot · value published

Lot #1Wanting to procure an agency to deliver National Museums Scotland's ongoing and…AwardedRenewal 3 yrsPublished value£140,000

Wanting to procure an agency to deliver National Museums Scotland's ongoing and developing audience research programme

Contract period: 1 Apr 2023 – 31 Mar 2026 (3 yrs)

Delivery: Scotland · Edinburgh / Lothians

Extensions: Additional one year extension · Optional one year extensionVariant bids: not allowed

73110000 Research services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 80%Price: 20%

Published award criteria (2)

Quality: 80%
Price: 20

Conditions of participation1

Suitability
Agency must be a member of the Market Research Society (MRS)

What this means for your bid

Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 25 Nov 2022, 16:14 GMT
Last source update: 7 Mar 2023, 12:28 GMT
Award evaluation window: 4 Jan 2023 – …
FTS notice number: 2023/S 000-006573
Classification (CPV): Research services
Delivery area: Scotland (UKM75)
Official registry OCID: ocds-h6vhtk-03888b Find a Tender

Contract terms

Electronic trading: e-invoicing allowed · electronic ordering · electronic payment

Publisher note: (SC Ref:725015)

How it was run

Official notice

Run through: Public Contracts Scotland · Who buys & how to bid on PCS

Supplier login requiredLanguage: EN

Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Submission deadline: 4 Jan 2023, 17:00 GMT
Submission channel: {"electronicSubmission"}
Accepted languages: en
Bids opened: 4 Jan 2023, 17:00 GMT

Detailed submission instructions & authority contactsFrom official release

www.publiccontractsscotland.gov.uk ↗

Timeline

4 Jan 2023 → 1 Apr 2023 · 5 dates

Submission deadline
4 Jan 2023, 17:00 GMT
Bids opened
4 Jan 2023, 17:00 GMT
Notice published
7 Mar 2023, 12:28 GMT
Bids must remain valid until
31 Mar 2023, 23:59 BST
Contract starts
1 Apr 2023, 00:00 BST

Notice history

1 event · 3 releases on Find a Tender

Status changed to complete
7 Mar 2023, 12:28 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 2

Awarded value £156,0001 contract exc. VAT · 1 repeated publication of the same award counted once

Bids received 44 from SMEs

Contracts signed 2latest 18 Jan 2023

Awarded to	Value	Date	Status
MEL Research LtdSME	£156,000 †same award published again · counted once	—	Awarded
MEL Research LtdSME	£156,000 †	—	Awarded

Contracts

Contract 006572-2023-1 · MEL Research LtdSME
Signed
18 Jan 2023
Value
£156,000
Period
… – 31 Mar 2026
Status
active
Contract 006573-2023-1 · MEL Research LtdSME
Signed
18 Jan 2023
Value
£156,000
Period
… – 31 Mar 2026
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
4bids · 4 electronic · 4 from abroad	4	—	—

Contracting authority & participating public bodies

National Museums Scotland

Contracting authorityBody governed by public lawGeneral public services Chambers Street, Edinburgh, Scotland, EH1 1JFContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

Edinburgh Sheriff CourtReview body Edinburgh

Bidders & participating suppliers

1 commercial party on the notice

MEL Research LtdAwarded supplier Somerset House, 37 Temple Street, BIRMINGHAM, West Midlands, B2 5DP

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria