Find a TenderAwarded
Published 14 Jul 2022, 16:11 BST

Official UK procurement notice

National Framework Agreement for Financial Services

Official notice

Authority: Countess of Chester Hospital NHS Foundation Trust (Central government)·Consortium: 3 public authorities

Framework agreement7 lotsServicesOpen procedure
Framework ceiling (notional)£50,000,000total for 7 lots · framework ceiling, not attributable revenue
Submissions closed 8 Sept 2022awarded 15 Nov 2022
Lots 7see the lot list below

What is being bought7 lots · detail below

Published requirement description

The Countess of Chester Hospital NHS Foundation Trust's Commercial Procurement Service seeks to introduce a Framework Agreement which will allow UK public sector bodies to procure a range of financial services.

Proposed framework:

Lot 1 – Outsourced Financial Services

Lot 2 – Accounts Payable Review Service

Lot 3 – VAT Review Service

Lot 4 – Total Spend Analysis

Lot 5 – Continuing Healthcare Invoice Validation

Lot 6 – Private Patients Optimisation Service

Lot 7 – Telecommunications Review Service

Tenders may be submitted for one or more Lots.

CPV: Administrative healthcare services · Financial and insurance services · Telecommunication consultancy services

How this framework works

From the published notice
Bids received
2 bids on the busiest of 7 lots · 4 suppliers appointed

Lots and requirements (7)Procurement structure

7 lots · no lot values published · evaluation weights differ by lot
Lot #1Outsourced Financial ServicesAwarded

The Countess of Chester Hospital NHS Foundation Trust's CommercialProcurement Service seeks to introduce a Framework Agreement which will allowUK public sector bodies to procure a range of financial services.

Proposed framework:

Lot 1 - Outsourced Financial Services

Lot 2 - Accounts Payable Review Service

Lot 3 - VAT Review Service

Lot 4 - Total Spend Analysis

Lot 5 - Continuing Healthcare Invoice Validation

Lot 6 - Private Patients Optimisation Service

Lot 7 - Telecommunications Review Service

Tenders may be submitted for one or more Lots.

Delivery: UK
Extensions: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).Variant bids: allowed
Lot #2Accounts Payable Review ServiceAwarded

Lot 2 concerns the provision of an Accounts Payable Review Service. Suppliers will offer an end to end service to identify and recover savings by interrogating Accounts Payable related transactional information.

Delivery: UK
Extensions: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12 months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).Variant bids: allowed
Lot #3VAT Review ServiceAwarded

Lot 3 concerns the provision of a VAT Review Service, on either an annual, or ongoing

monthly or quarterly basis. Suppliers will identify additional VAT recovery and check over paid/under declared VAT, prior to the annual HMRC deadline, to avoid legitimate VAT recovery being lost.

Delivery: UK
Extensions: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12 months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).Variant bids: allowed
Lot #4Total Spend AnalysisAwarded

Lot 4 concerns the provision of a Total Spend Analysis service, providing a comprehensive analysis of non-pay spend and analysis of transactions from financial and other systems.

Delivery: UK
Extensions: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12 months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).Variant bids: allowed
Lot #5Continuing Healthcare Invoice ValidationAwarded

Lot 5 concerns the provision of a Continuing Healthcare Invoice Validation service,

identifying and recovering overcharges and overpayments from Continuing Healthcare

(CHC) suppliers.

Delivery: UK
Extensions: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12 months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).Variant bids: allowed
Lot #6Privtae Patients Optimisation ServiceAwarded

Lot 6 concerns the provision of a Private Patients Optimisation Service, including data

validation, consultancy services, clinical coding support and commercial support to create a robust private patient unit.

Delivery: UK
Extensions: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12 months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).Variant bids: allowed
Lot #7Telecommunications Review ServiceAwarded

Lot 7 concerns the provision of a Telecommunications Review Service. Suppliers will review spend on telecommunications in detail and provide advice on implementing new strategies in order to reduce spend, increase value for money on existing contracts and support with the delivery of savings.

Delivery: UK
Extensions: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12 months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).Variant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

What this means for your bid
  • Price carries 20 points on every lot: a 10% discount moves about 2 points.
  • “National Framework Agreement for Financial Services” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
14 Jul 2022, 16:11 BST
Last source update
8 Oct 2026, 14:27 BST
Award evaluation window
22 Aug 2022 – …
Authority reference
F/049/FIN/22/AB
FTS notice number
2026/S 000-095263
Classification (CPV)
Administrative healthcare servicesFinancial and insurance servicesTelecommunication consultancy services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-03521f Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: How to express interest and bid for this opportunity 1) Browse to the esourcing portal https://www.nhssourcing.co.uk and click on view current opportunities; 2) Select the title of the ITT. 3) Review the ITT, framework agreement specification, prerequisites and list of eligible users(you may do this without registering). 4) Register your organisation on the eSourcing portal (this is only required once). 5) Accept the portal terms and conditions and click ‘continue’, enter your organisation and user details; note the username you chose and click ‘Save’ when complete; you will shortly receive an e-mail with your unique password (please keep this secure) 6) Login to the portal with the username/password. 7) Click the ‘PQQs/ITTs Open To All Suppliers’ link (These are pre-qualification questionnaires or invitations to tender open to any registered supplier). 8) Click on the relevant PQQ/ITT to access the content. 9) Click the ‘Express Interest’ button at the top of the page. This will move the PQQ/ITT into your ‘My PQQs/My ITTs’ page (This is a secure area reserved for your projects only). You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ITT Details’ box. 10) Responding to the ITT. Click ‘My Response’ under ‘PQQ/ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining). You can now use the messages function to communicate with the buyer and seek any clarification. Note the deadline for completion, then follow the on-screen instructions to complete the ITT There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help or contact the eTendering help desk.

How it was run

Official notice
Run through: portal not identified
Language: EN
Appointment period ends
8 Sept 2022, 14:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
22 Aug 2022, 09:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

22 Aug 2022 → 8 Oct 2026 · 3 dates
  1. Bids opened
    22 Aug 2022, 09:00 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    8 Sept 2022, 14:00 BST
  3. Notice published16 days ago
    8 Oct 2026, 14:27 BST

Notice history

3 events · 4 releases on Find a Tender · since 15 Aug 2022
  1. Deadline moved to 8 Sept 2022, 14:00 BST
    15 Aug 2022, 15:42 BST
    +21 days · was 18 Aug 2022, 14:00 BST
  2. Status changed to complete
    15 Nov 2022, 19:28 GMT
  3. Buyer details updated
    8 Oct 2026, 14:27 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineIV.2.218 Aug 20228 Sept 2022+21 d
—Bid openingIV.2.722 Aug 202212 Sept 2022+21 d

1 amendment published without a description.

Routine re-releases (4)
  • 2022-07: 1 release · 14 Jul 2022

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 4admitted to the panel · see the list ↓
Bids received 2busiest of 7 lots
Contracts signed 13latest 15 Nov 2022

13 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 12 of these contracts carry the same published figure, £1, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Outsourced Financial Services

    Signed
    15 Nov 2022
    Value
    ceiling above
    Status
    active
  • Private Patients Optimisation Service

    Signed
    15 Nov 2022
    Value
    ceiling above
    Status
    active
  • Telecommunications Review Service

    Signed
    15 Nov 2022
    Value
    ceiling above
    Status
    active
  • Telecommunications Review Service

    Signed
    15 Nov 2022
    Value
    ceiling above
    Status
    active
  • Outsourced Financial Services

    Signed
    15 Nov 2022
    Value
    ceiling above
    Status
    active
  • Accounts Payable Review Service

    Signed
    15 Nov 2022
    Value
    ceiling above
    Status
    active
  • Accounts Payable Review Service

    Signed
    15 Nov 2022
    Value
    ceiling above
    Status
    active
  • VAT Review Service

    Signed
    15 Nov 2022
    Value
    ceiling above
    Status
    active
  • Total Spend Analysis

    Signed
    15 Nov 2022
    Value
    ceiling above
    Status
    active
  • Total Spend Analysis

    Signed
    15 Nov 2022
    Value
    ceiling above
    Status
    active
  • Continuing Healthcare Invoice Validation

    Signed
    15 Nov 2022
    Value
    ceiling above
    Status
    active
  • Continuing Healthcare Invoice Validation

    Signed
    15 Nov 2022
    Value
    ceiling above
    Status
    active
  • Contract 095263-2026-1-1

    Signed
    15 Nov 2022
    Value
    £50,000,000
    Status
    active
    • Change The framework agreement is being extended by six months. The modification does not materially alter the scope of nature of the existing contract. PricewaterhouseCoopers LLP have withdrawn from the framework agreement., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: This extension is required to ensure continuity for users to conclude procurements, as otherwise they would suffer significant inconvenience. All of the conditions of Regulation 72 (1) (c) of the Public Contracts Regulations are met.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Outsourced Financial Services2bids———
2 · Accounts Payable Review Service2bids———
3 · VAT Review Service2bids———
4 · Total Spend Analysis2bids———
5 · Continuing Healthcare Invoice Validation2bids———
6 · Privtae Patients Optimisation Service1bids———
7 · Telecommunications Review Service2bids———

Contracting authority & participating public bodies

2 public bodies on the notice

COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST

Contracting authorityCentral GovernmentBody governed by public lawHealth Liverpool Road, Chester, North West, CH21ULContact email

Consortium members and other public bodies

  • See www.nhssourcing.co.uk for eligible usersContracting authority UK, UKContact email

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London

Framework contractors & participating bidders

5 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria