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completeFind a Tender · tender Update

Mystery Traveller and KPI

Buyer: West Northamptonshire Council →

BuyerWest Northamptonshire Council
Statuscomplete
DeadlineNot published
ValueValue not published
Published5 Aug 2026

What is being bought

To organise and carry out Quarterly mystery traveller surveys throughout 2026 - 2029. Aimed at evaluating the quality of bus services within the WNC area.

Categories

Road transport services 60100000

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 60. The category anchor is Road transport services (60100000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 603,17612 median · 27.8 average (2,515 of 3,176 with a bid count)1.4 average (2,534 of 3,176 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06cfe6
Latest release ID074111-2026
Latest release timestampWed Aug 05 2026 10:51:41 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusNot published
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source0
Tender items in source0
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
5 Aug 2026tenderUpdate074111-2026
21 Jul 2026award, contract068720-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "074111-2026",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2026-08-05T11:51:41+01:00",
  "ocid": "ocds-h6vhtk-06cfe6",
  "buyer": {
    "id": "GB-FTS-141898",
    "name": "West Northamptonshire Council"
  },
  "tender": {
    "id": "ocds-h6vhtk-06cfe6",
    "title": "Mystery Traveller and KPI",
    "amendments": [
      {
        "id": "1",
        "description": "IV.1.1 Direct award call off under ESPO Framework, ref 664 - 25 Consultancy Services.",
        "unstructuredChanges": [
          {
            "where": {
              "section": "II.2.4"
            },
            "newValue": {
              "text": "Direct award call off under ESPO Framework, ref 664 - 25 Consultancy Services."
            },
            "oldValue": {
              "text": "Direct award"
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "To organise and carry out Quarterly mystery traveller surveys throughout 2026 - 2029.\nAimed at evaluating the quality of bus services within the WNC area.",
    "classification": {
      "id": "60100000",
      "scheme": "CPV",
      "description": "Road transport services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-141898",
      "name": "West Northamptonshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF24",
        "locality": "Northampton",
        "postalCode": "NN11ED",
        "countryName": "United Kingdom",
        "streetAddress": "Angel Street"
      },
      "details": {
        "url": "http://www.westnorthants.gov.uk"
      },
      "identifier": {
        "legalName": "West Northamptonshire Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Jason Ball",
        "email": "jason.ball@westnorthants.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (2 releases)
5 Aug 2026 · 074111-2026 · tenderUpdate
{
  "id": "074111-2026",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2026-08-05T11:51:41+01:00",
  "ocid": "ocds-h6vhtk-06cfe6",
  "buyer": {
    "id": "GB-FTS-141898",
    "name": "West Northamptonshire Council"
  },
  "tender": {
    "id": "ocds-h6vhtk-06cfe6",
    "title": "Mystery Traveller and KPI",
    "amendments": [
      {
        "id": "1",
        "description": "IV.1.1 Direct award call off under ESPO Framework, ref 664 - 25 Consultancy Services.",
        "unstructuredChanges": [
          {
            "where": {
              "section": "II.2.4"
            },
            "newValue": {
              "text": "Direct award call off under ESPO Framework, ref 664 - 25 Consultancy Services."
            },
            "oldValue": {
              "text": "Direct award"
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "To organise and carry out Quarterly mystery traveller surveys throughout 2026 - 2029.\nAimed at evaluating the quality of bus services within the WNC area.",
    "classification": {
      "id": "60100000",
      "scheme": "CPV",
      "description": "Road transport services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-141898",
      "name": "West Northamptonshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF24",
        "locality": "Northampton",
        "postalCode": "NN11ED",
        "countryName": "United Kingdom",
        "streetAddress": "Angel Street"
      },
      "details": {
        "url": "http://www.westnorthants.gov.uk"
      },
      "identifier": {
        "legalName": "West Northamptonshire Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Jason Ball",
        "email": "jason.ball@westnorthants.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
21 Jul 2026 · 068720-2026 · award, contract
{
  "id": "068720-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-07-21T13:54:09+01:00",
  "ocid": "ocds-h6vhtk-06cfe6",
  "buyer": {
    "id": "GB-FTS-141898",
    "name": "West Northamptonshire Council"
  },
  "awards": [
    {
      "id": "068720-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-03383212",
          "name": "(2)\tSystra Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-06cfe6",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Direct award",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKF24"
          }
        ]
      }
    ],
    "title": "Mystery Traveller and KPI",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "To organise and carry out Quarterly mystery traveller surveys throughout 2026 - 2029.\nAimed at evaluating the quality of bus services within the WNC area.",
    "classification": {
      "id": "60100000",
      "scheme": "CPV",
      "description": "Road transport services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Continuation of service",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_REPETITION_EXISTING",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-141898",
      "name": "West Northamptonshire Council",
      "roles": [
        "buyer"
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      "address": {
        "region": "UKF24",
        "locality": "Northampton",
        "postalCode": "NN11ED",
        "countryName": "United Kingdom",
        "streetAddress": "Angel Street"
      },
      "details": {
        "url": "http://www.westnorthants.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "West Northamptonshire Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Jason Ball",
        "email": "jason.ball@westnorthants.gov.uk"
      }
    },
    {
      "id": "GB-COH-03383212",
      "name": "(2)\tSystra Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "03383212",
        "scheme": "GB-COH",
        "legalName": "(2)\tSystra Ltd"
      }
    },
    {
      "id": "GB-FTS-525",
      "name": "High Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "High Court"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "068720-2026-1",
      "value": {
        "amount": 120000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "068720-2026-1",
      "dateSigned": "2026-03-31T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}