Official UK procurement notice
MOPAC Victims Voice Forum for London's Black Communities
Authority: Mayor's Office For Policing And Crime (Central government)
What is being bought
Published requirement descriptionVictim satisfaction with the Metropolitan Police Service (the Met) has not been high for some time and the Casey Review highlighted that trust needs to be rebuilt with Londoners and with victims of crime. To help achieve this, the Met is reviewing how victims are looked after when they come into contact with the police: from the first point of contact through to justice outcomes. The Met wants to provide better, more consistent victim care to rebuild lost confidence and place victims at the heart of what they do.
This can only be achieved by involving victims in the improvement process, hence we are establishing the Victim Voice Forum (VVF) programme, giving a voice to specific victim groups with low trust and confidence in the police.
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£90,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (1)
- Quality
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Below threshold
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 28 Jul 2025, 16:32 BST
- Last source update
- 24 Feb 2026, 13:22 GMT
- Authority reference
MOPAC 1232- FTS notice number
2025/S 000-060278- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05676fFind a Tender
How it was run
Official notice- Submission deadline
- 24 Oct 2025, 12:00 BST
- Clarification deadline
- 17 Oct 2025, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
To respond to this opportunity, please click here: www.delta-esourcing.com/respond/Q645EVCKS2 ↗
Timeline
28 Jul 2025 → 24 Feb 2026 · 7 dates- Planning notice published28 Jul 2025, 16:32 BST
- Market engagement2 Sept 2025, 23:59 BST
The Market Warming Event will be held on 4th September 2025 from 10am -11am via Eventbrite, if you are interested in this event, please register here:
www.eventbrite.com/e/victim-voice-forum… ↗
This event will give details about the required service, the procurement process and the anticipated timelines.
The estimated contract start date will be January 2026 and the estimated total value is £90,000 including the possible 2 year (1+1) extensions.
- Tender notice published394 days ago26 Sept 2025, 16:05 BST
- Clarification questions by373 days ago17 Oct 2025, 17:00 BST
- Submission deadline366 days ago24 Oct 2025, 12:00 BST
- Contract starts286 days ago12 Jan 2026
- Latest notice published243 days ago24 Feb 2026, 13:22 GMT
Notice history
10 events · 5 releases on Find a Tender · since 28 Jul 2025- Preliminary market engagement notice published28 Jul 2025, 16:32 BSTUK2
- Preliminary market engagement notice published8 Sept 2025, 14:29 BSTUK2
- Tender notice published26 Sept 2025, 16:05 BSTUK4
- Status changed to active26 Sept 2025, 16:05 BST
- Procurement method changed26 Sept 2025, 16:05 BST
- Deadline published: 24 Oct 2025, 12:00 BST26 Sept 2025, 16:05 BST
- Contract award notice published19 Dec 2025, 10:06 GMTUK6
- Status changed to complete19 Dec 2025, 10:06 GMT
- Contract signature expected11 Jan 2026, 23:59 GMTscheduled
- Contract details notice published24 Feb 2026, 13:22 GMTUK7
Published amendments (1)
The Market Engagement Event has now finished. Please find event slides and Q&A's via the link below. https://www.delta-esourcing.com/delta/respondToList.html?accessCode=4Y84SR76T6
Routine re-releases (5)
- 2025-09: 1 release · 8 Sept 2025
- 2025-07: 1 release · 28 Jul 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| The WayFinders GroupSMEVCSE12 Jan 2026 – 10 Jul 2028 · up to 9 Jul 2030Extensions: There will be two optional one-year extensions, exercised at the discretion of MOPAC. | £90,000 | 16 Dec 2025 | Awarded |
Contracts
Contract 1 · The WayFinders GroupSMEVCSE
- Signed
- 11 Jan 2026
- Value
- £90,000
- Period
- 16 Jan 2026 – 15 Jul 2028 · up to 14 Jul 2030 with extensions
- Status
- active
- Extensions
- The contract will begin early 2026 and will run for an initial term of 2.5 years, valued at £50,000. There will be two optional one-year extensions, each valued at £20,000 per year.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders | 3 | 2 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- The WayFinders GroupAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender