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AwardedFind a Tender · award

Mobility as a Service Application

Buyer: West Midlands Combined Authority →

BuyerWest Midlands Combined Authority
StatusAwarded
DeadlineNot published
ValueValue not published
Published28 Jun 2023

What is being bought

The aim of this project was to provide a step-change improvement in the customer experience for planning, booking, and paying for travel using sustainable modes of transport in the West Midlands, while allowing Transport for West Midlands (TfWM) and transport operators in the region to capture more information and insights about the way that people travel in the region.

Delivery location

UKG

Categories

Internet or intranet client application development services 72421000

Lot details

Lot 1

The aim of this project was to provide a step-change improvement in the customer experience for planning, booking, and paying for travel using sustainable modes of transport in the West Midlands, while allowing Transport for West Midlands (TfWM) and transport operators in the region to capture more information and insights about the way that people travel in the region. This supports TfWM and transport operators’ strategic objectives to increase the use of public transport, active travel, and new forms of mobility, thereby ensuring a viable transport network and supporting the #WM2041 initiative. The outcomes of MaaS will also enhance, complement, and assist with the evaluation of other future transport initiatives in the West Midlands such as e-scooters, Demand Responsive Transport (DRT). The data sourced from MaaS will also be used to support modelling which supports business cases for enhancing the investment in transport networks in the West Midlands and facilitates the better day-to-day operation of the transport network. TfWM and its operators define MaaS as a one-stop interface – normally in the form of a mobile app, with which users can plan, book, and pay for a journey across multiple transport modes including public transport and active modes, as well as modes such as cycle hire, car hire, ridesharing, walking, and cycling. MaaS can be used as a tool to influence behavior. TfWM sought to appoint a delivery partner (the Delivery Partner) through a Competitive Procedure with Negotiation Process pursuant to Regulation 29 of the Public Contracts Regulations 2015. The Delivery Partner will, supply, design, install, deliver, and operate the required systems in conjunction with Transport for West Midlands and partner public transport operators.

Statuscancelled

Award criteria
Technical — 55%
Commercial — 40%
Social Value — 5%
price — 40%

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is Internet or intranet client application development services (72421000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,161 of 10,539 with a bid count)2 average (5,053 of 10,539 with named award suppliers)Not published
Same buyer97 median · 6.7 average (3 of 9 with a bid count)1 average (3 of 9 with named award suppliers)Not published
Delivery region: UKG4171 median · 13.7 average (167 of 417 with a bid count)2.6 average (194 of 417 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Mobility as a Service Application

Statusactive
Value£1,285,775

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-02900f
Latest release ID018392-2023
Latest release timestampWed Jun 28 2023 12:05:39 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodselective
Procurement method detailsCompetitive procedure with negotiation
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
28 Jun 2023award, contract018392-2023
30 Jul 2021tender018320-2021
3 Feb 2021planning002216-2021

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "018392-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 3,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 3,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 1,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 2,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 3,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2023-06-28T13:05:39+01:00",
  "ocid": "ocds-h6vhtk-02900f",
  "buyer": {
    "id": "GB-FTS-2655",
    "name": "West Midlands Combined Authority"
  },
  "awards": [
    {
      "id": "018392-2023-1",
      "title": "Mobility as a Service Application",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-86162",
          "name": "FOD Mobility UK Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "02568-2020",
    "lots": [
      {
        "id": "1",
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        "hasOptions": false,
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        "awardCriteria": {
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            {
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              "type": "quality",
              "description": "40%"
            },
            {
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              "type": "quality",
              "description": "5%"
            },
            {
              "type": "price",
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    ],
    "items": [
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    ],
    "title": "Mobility as a Service Application",
    "status": "complete",
    "coveredBy": [
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    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The aim of this project was to provide a step-change improvement in the customer experience for planning, booking, and paying for travel using sustainable modes of transport in the West Midlands, while allowing Transport for West Midlands (TfWM) and transport operators in the region to capture more information and insights about the way that people travel in the region.",
    "classification": {
      "id": "72421000",
      "scheme": "CPV",
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    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Competitive procedure with negotiation"
  },
  "parties": [
    {
      "id": "GB-FTS-2655",
      "name": "West Midlands Combined Authority",
      "roles": [
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      "address": {
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        "countryName": "United Kingdom",
        "streetAddress": "16 Summer Lane"
      },
      "details": {
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      "identifier": {
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      },
      "contactPoint": {
        "name": "West Midlands Combined Authority",
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      }
    },
    {
      "id": "GB-FTS-86162",
      "name": "FOD Mobility UK Ltd",
      "roles": [
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      ],
      "address": {
        "region": "UKE41",
        "locality": "Shipley",
        "postalCode": "BD17 7EZ",
        "countryName": "United Kingdom",
        "streetAddress": "3rd Floor, The Waterfront Building, Salts Mill Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "02712473",
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      }
    },
    {
      "id": "GB-FTS-5068",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom",
        "streetAddress": "The Strand"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "018392-2023-1",
      "title": "Mobility as a Service Application",
      "value": {
        "amount": 1285775,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018392-2023-1",
      "dateSigned": "2023-06-23T00:00:00+01:00"
    }
  ],
  "description": "The initial contract period is 2 years with options to extend for up to 3 more years.",
  "initiationType": "tender"
}
Complete JSON history (3 releases)
28 Jun 2023 · 018392-2023 · award, contract
{
  "id": "018392-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
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        "measure": "bids",
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      },
      {
        "id": "2",
        "value": 3,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 1,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 2,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 3,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2023-06-28T13:05:39+01:00",
  "ocid": "ocds-h6vhtk-02900f",
  "buyer": {
    "id": "GB-FTS-2655",
    "name": "West Midlands Combined Authority"
  },
  "awards": [
    {
      "id": "018392-2023-1",
      "title": "Mobility as a Service Application",
      "status": "active",
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        }
      ],
      "relatedLots": [
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    }
  ],
  "tender": {
    "id": "02568-2020",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The aim of this project was to provide a step-change improvement in the customer experience for planning, booking, and paying for travel using sustainable modes of transport in the West Midlands, while allowing Transport for West Midlands (TfWM) and transport operators in the region to capture more information and insights about the way that people travel in the region.\nThis supports TfWM and transport operators’ strategic objectives to increase the use of public transport, active travel, and new forms of mobility, thereby ensuring a viable transport network and supporting the #WM2041 initiative.\nThe outcomes of MaaS will also enhance, complement, and assist with the evaluation of other future transport initiatives in the West Midlands such as e-scooters, Demand Responsive Transport (DRT).\nThe data sourced from MaaS will also be used to support modelling which supports business cases for enhancing the investment in transport networks in the West Midlands and facilitates the better day-to-day operation of the transport network.\nTfWM and its operators define MaaS as a one-stop interface – normally in the form of a mobile app, with which users can plan, book, and pay for a journey across multiple transport modes including public transport and active modes, as well as modes such as cycle hire, car hire, ridesharing, walking, and cycling. MaaS can be used as a tool to influence behavior.\nTfWM sought to appoint a delivery partner (the Delivery Partner) through a Competitive Procedure with Negotiation Process pursuant to Regulation 29 of the Public Contracts Regulations 2015. The Delivery Partner will, supply, design, install, deliver, and operate the required systems in conjunction with Transport for West Midlands and partner public transport operators.",
        "awardCriteria": {
          "criteria": [
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              "name": "Technical",
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            {
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              "type": "quality",
              "description": "40%"
            },
            {
              "name": "Social Value",
              "type": "quality",
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            },
            {
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              "description": "40%"
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    ],
    "title": "Mobility as a Service Application",
    "status": "complete",
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    "description": "The aim of this project was to provide a step-change improvement in the customer experience for planning, booking, and paying for travel using sustainable modes of transport in the West Midlands, while allowing Transport for West Midlands (TfWM) and transport operators in the region to capture more information and insights about the way that people travel in the region.",
    "classification": {
      "id": "72421000",
      "scheme": "CPV",
      "description": "Internet or intranet client application development services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Competitive procedure with negotiation"
  },
  "parties": [
    {
      "id": "GB-FTS-2655",
      "name": "West Midlands Combined Authority",
      "roles": [
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      "address": {
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        "locality": "Birmingham",
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        "countryName": "United Kingdom",
        "streetAddress": "16 Summer Lane"
      },
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        "countryName": "United Kingdom",
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      },
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      "status": "active",
      "awardID": "018392-2023-1",
      "dateSigned": "2023-06-23T00:00:00+01:00"
    }
  ],
  "description": "The initial contract period is 2 years with options to extend for up to 3 more years.",
  "initiationType": "tender"
}
30 Jul 2021 · 018320-2021 · tender
{
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    "id": "GB-FTS-2655",
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  "tender": {
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    "lots": [
      {
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        "status": "active",
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        "hasRenewal": true,
        "description": "The aim of this project is to provide a step-change improvement in the customer experience for planning, booking and paying for travel using sustainable modes of transport in the West Midlands, while allowing Transport for West Midlands (TfWM) and transport operators in the region to capture more information and insights about the way that people travel in the region.\nThis supports TfWM and transport operators’ strategic objectives to increase the use of public transport, active travel and new forms of mobility, thereby ensuring a viable transport network and supporting the #WM2041 initiative.\nThe outcomes of MaaS will also enhance, complement and assist with the evaluation of other future transport initiatives in the West Midlands such as e-scooters, Demand Responsive Transport (DRT).\nThe data sourced from MaaS will also be used to support modelling which supports business cases for enhancing the investment in transport networks in the West Midlands and facilitates the better day-to-day operation of the transport network.\nTfWM and its operators define MaaS as a one-stop interface – normally in the form of a mobile app, with which users can plan, book and pay for a journey across multiple transport modes including public transport and active modes, as well as modes such as cycle hire, car hire, ridesharing, walking and cycling. MaaS can be used as a tool to influence behaviour.\nTfWM are seeking to appoint a delivery partner (the Delivery Partner) through a Competitive Procedure with Negotiation Process pursuant to Regulation 29 of the Public Contracts Regulations 2015.  The Delivery Partner will, supply, design, install, deliver and operate the required systems in  conjunction with Transport for West Midlands and partner public transport operators.\nWMCA reserve the right to enter into a contract with a supplier on completion of the Invitation to Submit a Detailed Tender (ISDT) stage, should the tender submission meet or exceed the WMCA's requirements.\nPlease refer to Section VI.3 of this notice for further information on how to both register your interest in this opportunity, and to complete the qualification questionnaire which is a mandatory requirement.",
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    "tenderPeriod": {
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      "name": "West Midlands Combined Authority",
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        "locality": "Birmingham",
        "postalCode": "B19 3SD",
        "countryName": "United Kingdom",
        "streetAddress": "16 Summer Lane"
      },
      "details": {
        "url": "http://www.wmca.org.uk",
        "classifications": [
          {
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          },
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        "telephone": "+44 3453036760"
      }
    },
    {
      "id": "GB-FTS-88",
      "name": "Royal Courts of Justice",
      "roles": [
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        "postalCode": "WC2A 2LL",
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        "streetAddress": "Strand"
      },
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        "legalName": "Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "description": "Please see the below which provides further information regarding the opportunity:\n1. Please register your company on our e-tendering portal (Bravo Solution). Instructions on how to register are located at:\nhttps://www.wmca.org.uk/media/1692/wmca_etendering_supplier_registration_guide_2016.pdf\nFurther key details around expressing an interest in this exercise are listed below:\nPortal Website: https://wmca.bravosolution.co.uk\nBravo Solution Project Reference: project_392 - Mobility as a Service (MaaS) Application Project\nBravo Solution Response Reference: pqq_143 - Mobility as a Service (MaaS) Application Project Supplier Selection Questionnaire\nOnce registered on the portal, please access Project_392 on our e-tendering portal and respond to PQQ_143 to submit company information and confirm your interest in participating in this procurement.\nThe deadline to respond to PQQ_143 is 2nd September 2021 @ 12:00pm\n2. The intended weighting for this opportunity is:\nTechnical (Quality) - 55%\nCommercial (Price) - 40%\nSocial Value - 5%\nThis is subject to change however, and will be confirmed on publication of the ISDT (Invitation to Submit a Detailed Tender).\n3. WMCA intends to appoint a supplier based on the Most Economically Advantageous Tender (MEAT).\n4. The terms and conditions attached to this opportunity will be a form of SaaS agreement which will be shared with suppliers upon publication of the ISDT (Invitation to Submit a Detailed Tender).\n5. Prior Information Notice:\nA PIN was published on the 3rd February 2021 relating to this opportunity. Since then however some of the requirements of the WMCA have evolved, meaning that elements of the original (high level) specification have needed to be re-scoped.",
  "initiationType": "tender"
}
3 Feb 2021 · 002216-2021 · planning
{
  "id": "002216-2021",
  "tag": [
    "planning"
  ],
  "date": "2021-02-03T22:56:05Z",
  "ocid": "ocds-h6vhtk-02900f",
  "buyer": {
    "id": "GB-FTS-2655",
    "name": "West Midlands Combined Authority"
  },
  "tender": {
    "id": "02568-2020",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "WMCA defines Mobility as a Service as a one-stop end-user interface - normally in the form of a mobile application - with which end-users can plan, book and pay for a journey(s) across multiple transport modes, including bus, tram, train, cycling, walking, bikeshare, car club, car hire, taxi, micro-mobility, and parking.\nWMCA is looking for a supplier that can:\n1) Deliver, run, further develop, improve, expand and maintain a commercial off-the-shelf MaaS application that can be made available to end-users travelling in the West Midlands;\n2) Deliver a Minimum Viable Product (\"MVP\") of the MaaS application within 6 months of contract award;\n3) Support, manage and monitor the MaaS application.\nWMCA seeks a supplier who is willing and able to give WMCA either direct influence on the roadmap for the further development of the MaaS application or have a roadmap which aligns with WMCA's for Mobility as a Service.\nAs a minimum, WMCA requires the MaaS application to enable end-users to:\n- plan journey(s) utilising multiple transport modes, including bus, tram, train, cycling, walking, bikeshare, car club, car hire, taxi, micro-mobility, and parking;\n- find and purchase single and season tickets for such multiple transport modes; and\n- access information on disruptions and service alerts in respect of the multiple transport modes.\nWMCA requires:\n- Requirement 1: a front-end MaaS application and the required infrastructure to support this.\n- Requirement 2: a journey planner, which will support and be integrated into the MaaS application and be exposed as an API for use in other systems and services.\n- Requirement 3: development services to support the build and maintenance of a bespoke data integration layer, owned and controlled by WMCA and/or transport operators which will aggregate, and clean data as required, including from external sources such as open data, and facilitate interfaces between the front-end and other back-end systems.\nThese elements may be procured through either a single or multiple tenders.  We anticipate that feedback received as part of the Supplier Engagement Event will assist us in identifying the best option going forward.\nWMCA does not seek a front-end supplier which will seek to provide all \nback-end functionality or replace existing back-end functionality. Rather, WMCA seeks a decoupled, API-first architecture, which means that WMCA can retain the ability to expose the capabilities used in MaaS in other channels and retain control over the solution.\nIn particular, the following existing or new capabilities will be developed separately and must be integrated into MaaS:\n- Backend ticketing solution APIs (for ticketing transactions, user validation and user account history);\n- Real time information provision, for timetable and real-time information for bus and tram.\nThe services made available in the MaaS application will be determined by WMCA and/or transport operators in the region, who will determine e.g. which transport modes are integrated with the platform, which transport operators are integrated with the platform, pricing, ticket types, etc. The front-end supplier will not form independent commercial relationships with service providers and promote them in the app.\nThe data obtained and processed in the MaaS application will exclusively belong to WMCA and/or the transport operators in the region, rather than the front-end app provider.\nFirst-line end-user support through a help-desk is outside the scope of this contract."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKG"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72421000",
            "scheme": "CPV",
            "description": "Internet or intranet client application development services"
          }
        ]
      }
    ],
    "title": "Mobility as a Service - Front End Application PIN",
    "value": {
      "amount": 5000000,
      "currency": "GBP"
    },
    "status": "planned",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The West Midlands Combined Authority (WMCA) wishes to contract for a Mobility as a Service (“MaaS”) application for its transport operations in the West Midlands.  \n\n        \nThe expectation is that the MaaS application will be a white-label commercially off-the-shelf application, which is licensed from the supplier.    \n\n        \nAs well as the WMCA, the MaaS application  may be utilised by other public bodies and transport operators.\nIt is envisaged that the initial term of contract will be 5 years in duration, with an option for WMCA to extend for a total renewal term of up to 4 years in increments of 1 to 2 year renewal terms .  This is subject to change and will be confirmed at the time of tender publication.\nTo express an interest in this PIN and receive further information regarding our supplier engagement event, please see section VI.3 (additional Information)",
    "communication": {
      "futureNoticeDate": "2021-04-30T00:00:00+01:00"
    },
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "mainProcurementCategory": "goods"
  },
  "parties": [
    {
      "id": "GB-FTS-2655",
      "name": "West Midlands Combined Authority",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG",
        "locality": "Birmingham",
        "postalCode": "B19 3SD",
        "countryName": "United Kingdom",
        "streetAddress": "16 Summer Lane"
      },
      "details": {
        "url": "http://www.wmca.org.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "West Midlands Combined Authority"
      },
      "contactPoint": {
        "email": "procurement.team@wmca.org.uk",
        "telephone": "+44 3453036760"
      }
    }
  ],
  "language": "en",
  "description": "Further key detail around expressing an interest in this exercise are listed below:\nPortal Website: https://wmca.bravosolution.co.uk\nPIN Title: Mobility as a Service - Front End App \nBravo Solution Project Reference: Project_392\nOnce registered, please access Project_392 on our e-tendering portal and respond to PQQ_130 to submit company information and confirm your interest in attending the Market Consultation Webinar on 23rd February 2021 from 12pm - 5pm. This is not a formal PQQ or expression of interest in a tender exercise. It is to be used purely for suppliers to submit general information to WMCA and to express interest in taking part in a Market Consultation Webinar.\nFollowing the Market Consultation exercise, feedback from the event will be considered and built into the wider tender opportunity, which is expected to be published around April/May 2021.\nPlease fill in the Qualification Envelope (Bravo Reference: PQQ_130 , Market Consultation Event for MAAS Front End App * Not Evaluated*  by the closing date of 18th February 2021at 12.00pm.",
  "initiationType": "tender"
}