Official UK procurement notice
Mobile Phone Services Contract
Authority: UK SPORTS INSTITUTE LIMITED (Public body)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe UK Sports Institute (UKSI) wishes to procure a new mobile voice, data and SMS services contract for 36 months starting from November 2023 for approximately 400 connections. The UKSI employs approximately 400 staff who are based at several performance centres in the UK. Most of the workforce regularly work away from their centres and have work patterns that are mobile and remote. A large number of staff work abroad; their overseas travel may cover periods up to several months. Staff have been issued with iPhone 8, iPhone SE(2020) and iPhone 12, and it is intended that these devices will remain in use for the new contract. As a publicly funded organisation UKSI is seeking to maximise value for money and wishes to minimise one-off set up costs as well as ongoing revenue costs.
CPV: Mobile-telephone services · Telecommunications services
The lotProcurement structure
single lot · value publishedLot #1The UK Sports Institute (UKSI) is seeking to appoint one supplier to provide a…AwardedPublished value£290,000
The UK Sports Institute (UKSI) is seeking to appoint one supplier to provide a contract for mobile voice, data and SMS services for 36 months to its 400 employees.
The supplier will need to:
- Provide connections for all employees.
- Offer solutions for allocating individual user data thresholds, and capping of data use when tethering or roaming
- Provide ongoing technical and customer services support throughout the contract under a Service Level Agreement
- Provide a clear charging structure with an online billing portal; the portal must have an easy to use facility to analyse summary and detailed breakdowns of billing
- The billing portal should permit administrators and managers to view the details of staff who report to them, eg. the Finance manager should be able to see usage details of the Finance team members
- Offer an easy to use, simple to administer and cost effective roaming solution for staff who are overseas
- Provide WiFi calling.
- Offer a Tech Fund for the purchase of extra kit. Note that handsets are not required to be provided under this contract. UKSI owns its devices which are iPhone8 , SE (2020) and iPhone 12.
The UKSI pioneers the delivery of science, medicine, and technology services to drive medal success at Olympic, Paralympic and international competition, supporting elite athletes through its nationwide network of expertise and facilities.
It strives to be the world-leading high-performance institute. Staff are based at seven high performance centres across the UK but UKSI services are delivered at different sporting locations including swimming pools, lakes, velodromes and athletic tracks in Europe and the rest of the World.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Price
- Suitability
Registered Mobile telephony service provider.
Host network must support 4G Provision of mobile telephony services in the UK
Provision of roaming telephony services in EEA and Rest of World
Preferably have a UK based support /helpdesk centre.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes
- First published
- 10 Aug 2023, 09:48 BST
- Last source update
- 25 Oct 2023, 12:25 BST
- Award evaluation window
- 22 Sept 2023 – …
- Authority reference
UKSI2023- FTS notice number
2023/S 000-031459- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03ee7dFind a Tender
How it was run
Official notice- Submission deadline
- 31 Aug 2023, 17:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Participation fee
- document
- Bids opened
- 22 Sept 2023, 13:00 BST
Timeline
31 Aug 2023 → 13 Nov 2023 · 4 dates- Submission deadline31 Aug 2023, 17:00 BST
- Bids opened22 Sept 2023, 13:00 BST
- Notice published25 Oct 2023, 12:25 BST
- Contract starts13 Nov 2023
Notice history
2 events · 2 releases on Find a Tender · since 25 Oct 2023- Status changed to complete25 Oct 2023, 12:25 BST
- Buyer details updated25 Oct 2023, 12:25 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Fonezone Telecommunications Ltd | £290,000 † | — | Awarded |
Contracts
Contract 031459-2023-1 · Fonezone Telecommunications Ltd
- Signed
- 25 Oct 2023
- Value
- £290,000
- Period
- … – 12 Nov 2026
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 18bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- High Court England & WalesReview body
- High Court England and WalesReview body
Bidders & participating suppliers
1 commercial party on the notice- Fonezone Telecommunications LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.