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Published 28 Oct 2025, 14:53 GMT

Official UK procurement notice

Merton Community Dementia services

Official notice

Authority: London Borough of Merton (Local council)

ServicesOpen procedureAbove threshold
Sectors: Health & Social Care (85) Delivery: Delivery location not published
Published estimate£2,400,000≈ £343k / year · £2,400,000 inc. VAT
Submissions closed 6 Nov 2025
Contract term 7 yrsends 31 Mar 2033 · starts 1 Apr 2026

What is being bought

Published requirement description

The London Borough of Merton is seeking an experienced, knowledgeable and innovative Provider to deliver a 7-year Community Dementia Service contract. The service aims to enable residents living with dementia and their families/carers to be able to live as independently as possible, for as long as possible. It will be delivered through a ‘Hub and Spoke’ model from the Merton Memory Hub and at venues across the borough, which includes consideration of provision of home visits and support closer to home.

The service will provide timely information, advice, support and education to people with dementia and their carers, helping them navigate the pathways to support, through wellbeing assessment and casework.

Through the delivery of activities, peer support, volunteering and befriending services, the Provider will be a key partner for the Merton Dementia Action Alliance which is taking action to make Merton a Dementia Friendly Borough. Bidders should be aware this is not a personal care contract - there is no formal personal care element (the service is not residential care, domiciliary care, respite or a day centre service), however the service will support those at all stages of their dementia journey.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1 7 yrsPublished value£2,400,000
Contract period: 1 Apr 2026 – 31 Mar 2033 (7 yrs)Value: £2,400,000 exc. VAT · £2,400,000 inc. VAT

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 30%Social value: 5%
Published award criteria (3)
  • Price: Cost weighting
  • Quality: Quality weighting
  • Social value: Social value weighting
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
28 Oct 2025, 14:53 GMT
Last source update
28 Oct 2025, 14:53 GMT
Award evaluation window
Submission end – 25 Jan 2026
Authority reference
DN774456
FTS notice number
2025/S 000-069027
Latest notice
Tender notice (UK4)
Classification (CPV)
Health and social work services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-05d568 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Requests to participate (first stage)
6 Nov 2025, 12:00 GMT
Submission deadline
6 Nov 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

28 Oct 2025 → 1 Apr 2026 · 4 dates
  1. Tender notice published365 days ago
    28 Oct 2025, 14:53 GMT
  2. Submission deadline356 days ago
    6 Nov 2025, 12:00 GMT
  3. Award decision expected by275 days ago
    25 Jan 2026, 23:59 GMT
  4. Contract starts211 days ago
    1 Apr 2026, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    28 Oct 2025, 14:53 GMT
    UK4

Contracting authority & participating public bodies

London Borough of Merton

Contracting authorityPublic authority - sub-central government GB-PPON: PLZQ-1654-VNHW Civic Centre, London Rd, Morden, London, SM4 5DXContact name, email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender