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Published 25 Oct 2023, 12:45 BST

Official UK procurement notice

Media Monitoring Services · UK public procurement notice

Official notice

Authority: The British Broadcasting Corporation (BBC)

Framework agreementServicesOpen procedure
Sectors: IT Services & Software (72) Delivery: UK
Framework ceiling (notional)£600,000framework ceiling, not attributable revenue
Submissions closed 24 Nov 2023

What is being bought

Published requirement description

This contract is for the provision of Media Monitoring Services, more fully described below, to the BBC.

The BBC is acting on its own behalf and as an agent of the BBC Group. Any reference in this document to the BBC shall be deemed to include a reference to the BBC Group and constituent entities unless the context requires otherwise.

Press Monitoring – monitoring of specified keywords and topics within print content and mainstream news, trade and consumer media including delivery of results and reports to the BBC;

Social Media Monitoring – monitoring of verified social media accounts of press, MP’s, opinion formers and influencers and/or relevant hashtags as agreed on a rolling basis, including delivery of results and reports to the BBC, with an expectation that the platforms monitored will evolve as the social media landscape changes during the course of the contract.

Human-driven Evaluation and Analysis – the evaluation and analysis of the results of monitoring through human review, including delivery of results and reports to the BBC; and

Automated Evaluation and Analysis – automated assessment of the media monitoring results data including delivery of results and reports to the BBC.

CPV: Data services

How this framework works

From the published notice
Places
up to 1 suppliers

The lotProcurement structure

single lot · value published
Lot #1This contract is for the provision of Media Monitoring Services, more fully described…Published value£600,000

This contract is for the provision of Media Monitoring Services, more fully described below, to the BBC. The BBC is acting on its own behalf and as an agent of the BBC Group. Any reference in this document to the BBC shall be deemed to include a reference to the BBC Group and constituent entities unless the context requires otherwise.

Press Monitoring – monitoring of specified keywords and topics within print content and mainstream news, trade and consumer media including delivery of results and reports to the BBC;

Social Media Monitoring – monitoring of verified social media accounts of press, MP’s, opinion formers and influencers and/or relevant hashtags as agreed on a rolling basis, including delivery of results and reports to the BBC, with an expectation that the platforms monitored will evolve as the social media landscape changes during the course of the contract.

Human-driven Evaluation and Analysis – the evaluation and analysis of the results of monitoring through human review, including delivery of results and reports to the BBC; and

Automated Evaluation and Analysis – automated assessment of the media monitoring results data including delivery of results and reports to the BBC.

Delivery: UK
Extensions: The initial term of the contract will be 36 months with an additional optional extension period of 12 monthsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    Where there is more than one economic operator, the BBC reserves the right to require a grouping of economic operators to take a particular legal form or to require a single economic operator to take primary liability or to require that each party undertakes joint and several liability.

    Please register your interest in this project by taking the following steps: 1 - Register your company on the Jaggaer eSourcing portal (this is only required once): 1.1 Go to bbc.bravosolution.co.uk ↗ 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline …

What this means for your bid
  • “Media Monitoring Services” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
25 Oct 2023, 12:45 BST
Last source update
25 Oct 2023, 12:45 BST
Award evaluation window
24 Nov 2023 – …
Authority reference
PROC 2023 76 KW Media Monitoring Services
FTS notice number
2023/S 000-031467
Classification (CPV)
Data services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-040ed7 Find a Tender
Review and risk notes
Review procedure

As stated in the Public Contracts Regulations 2015. The applicable review time limits shall be as stated in Regulations 92 and 93 Public Contracts Regulations 2015.

Publisher note: In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
24 Nov 2023, 14:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
24 Nov 2023, 14:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

25 Oct 2023 → 24 Nov 2023 · 3 dates
  1. Notice published
    25 Oct 2023, 12:45 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    24 Nov 2023, 14:00 GMT
  3. Bids opened
    24 Nov 2023, 14:00 GMT

Contracting authority & participating public bodies

The British Broadcasting Corporation (BBC)

Contracting authorityBody governed by public lawBroadcasting Broadcasting House, Portland Place, London, UK, W1A 1AAContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Business and Property Courts of England and Wales - TCCReview body London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria