Official UK procurement notice
Measured Term Contract for the Service, Maintenance and Repairs of Passenger, Platform and Goods Lifts
Authority: North Ayrshire Council (Local council)
What is being bought2 lots · detail below
Published requirement descriptionNorth Ayrshire Council require the servicing, maintenance and repairs of platform, passenger and goods lifts throughout housing and non-housing properties within the NAC area, including the Isle’s of Arran and Cumbrae.
The requirement includes planned inspection, servicing, testing and certification, alongside reactive and emergency repairs, providing a 24‑hour emergency call‑out service, 365 days per year.
Tenderers must agree to accept the SBCC Measured Term Contract (MTC / Scot 2019), NAC Exit Terms and Conditions and NAC Model Form Additional Contract Terms as the contract will be let on these terms.
The contract shall commence on 1st July 2026 for a period of 3 years with an end date of 30th June 2029. The contract will terminate on this date unless otherwise advised in advance. An option to extend for an additional period of up to 24 months will be at the sole discretion of NAC and subject to satisfactory performance and funding.
- Recurrence: Notices for future recurrent procurements are typically published 3–6 months before the new contract start date
CPV: Goods lifts · Lift-maintenance services · Lifts · Lifts, skip hoists, hoists, escalators and moving walkways · Mechanical lifts
Lots and requirements (2)Procurement structure
2 lots · no lot values published · same evaluation weights on every lotLot #1Non-Housing PropertiesAwardedRenewal
NAC requires servicing, maintenance and repairs of platform, passenger and goods lifts throughout housing and non-housing properties within the NAC area, including the Isle’s of Arran and Cumbrae.
The requirement includes planned inspection, servicing, testing and certification, alongside reactive and emergency repairs, providing a 24‑hour emergency call‑out service, 365 days per year.
Lot #2Housing PropertiesAwardedRenewal
NAC requires servicing, maintenance and repairs of platform, passenger and goods lifts throughout housing and non-housing properties within the NAC area, including the Isle’s of Arran and Cumbrae.
The requirement includes planned inspection, servicing, testing and certification, alongside reactive and emergency repairs, providing a 24‑hour emergency call‑out service, 365 days per year.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 40
- Price: 60
- Suitability
Where it is required, within a bidder’s country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service.
Bidders must confirm if they hold the particular authorisation or memberships - Bidders must hold a current membership with the Lift and Escalator Industry Association (LEIA) at the time of tender submission.
- Economic & financial standing
Lot 1 - Bidders will be required to have a minimum yearly general turnover of 80000 GBP for the last 3 years in the business area covered by the contract.
Lot 2 - Bidders will be required to have a minimum yearly general turnover of 80000 GBP for the last 3 years in the business area covered by the contract.
North Ayrshire Council reserve the right to review the bidder's financial information using company watch financial analytics at tender stage and throughout the life of the contract. If the bidder’s financial health score (H-Score) is 25 or less further information/clarifications will be requested to ensure the equivalent economic and financial standing is adhered too. If this information or the clarifications are not satisfactory, the bidder will be excluded from the tender process.
Bidders who cannot meet the required level of turnover will be excluded from this tender.
Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading.
It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:
Employer’s (Compulsory) Liability Insurance = 5 million GBP in respect of any one event
www.hse.gov.uk/pubns/hse40.pdf ↗
Public Liability Insurance = 10 million GBP in respect of any one event
Product Liability Insurance = 10 million GBP in the aggreg…
- Technical & professional ability
Bidders are required to provide 2 examples of services carried out in the past 3 years that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. The services must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process.
Bidders must also provide 2 satisfactory references for the same 2 contracts on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process.
Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope.
Bidders are required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.
Bidders who intend to subcontract more than 25% to any individual organisation must ensure the SPD (Scotland) - Subcontractors Supplier Response is completed and uploaded at question 2D.1.2 of the qualification envelope.
- Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
Yes · Notices for future recurrent procurements are typically published 3–6 months before the new contract start date
- First published
- 12 Feb 2026, 11:59 GMT
- Last source update
- 23 Jul 2026, 10:14 BST
- Award evaluation window
- 17 Mar 2026 – …
- Authority reference
NAC/5225- FTS notice number
2026/S 000-069507- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-064edbFind a Tender
- Performance terms
Please refer to tender documentation found within the buyers attachment area on PCS-T.
Publisher note: Quality Management Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1. Health and Safety Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at SPD question 4D.1. Environmental Management Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate or the bidder must have a regularly reviewed documented policy regarding environmental management, see attachment at SPD question 4D.2. Bidders may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. The contract shall commence on 1st July 2026 for a period of 3 years with an end date of 30th June 2029. The contract will terminate on this date unless otherwise advised in advance. An option to extend for an additional period of up to 24 months will be at the sole discretion of NAC and subject to satisfactory performance and funding. (SC Ref:834889)
How it was run
Official notice- Submission deadline
- 17 Mar 2026, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 17 Mar 2026, 12:00 GMT
Timeline
17 Mar 2026 → 23 Jul 2026 · 3 dates- Submission deadline218 days ago17 Mar 2026, 12:00 GMT
- Bids opened218 days ago17 Mar 2026, 12:00 GMT
- Notice published90 days ago23 Jul 2026, 10:14 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete23 Jul 2026, 10:14 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Non-Housing Properties1 award | |||
| JACKSON LIFT SERVICES LIMITED | £175,817 † | — | Awarded |
| Lot 2 · Housing Properties1 award | |||
| JACKSON LIFT SERVICES LIMITED | £178,680 † | — | Awarded |
Contracts
Non-Housing Properties · JACKSON LIFT SERVICES LIMITED
- Signed
- 2 Jun 2026
- Value
- £175,817
- Status
- active
Housing Properties · JACKSON LIFT SERVICES LIMITED
- Signed
- 2 Jun 2026
- Value
- £178,680
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Non-Housing Properties | 7bids · 7 electronic · 7 from abroad | 5 | — | — |
| 2 · Housing Properties | 7bids · 7 electronic · 7 from abroad | 5 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Kilmarnock Sheriff CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- Jackson Lift Services LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.