Find a TenderAwarded
Published 8 Apr 2021, 10:40 BST

Official UK procurement notice

Marketing Services - (2022-2026)

Official notice

Authority: Scottish Government (Central government)·Consortium: 3 public authorities

Framework agreement6 lotsServicesOpen procedureSME suitableMax 5 lots per supplier
Framework ceiling (notional)£40,000,000total for 6 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 6 Jan 2022awarded 16 Aug 2022
Lots 6max 5 won per supplier

What is being bought6 lots · detail below

Published requirement description

The Scottish Procurement and Property Directorate (SPPD) is the organisation tasked with procuring frameworks and contracts on behalf of Scottish public sector bodies. This Framework will be a multi-lot and multi-supplier agreement and will cover the following services: Creative Services, Digital Marketing, Public Relations, Market Research and Events and Video Production.

The framework agreement will be available for use by the Scottish Ministers (including Agencies), Scottish Non-Departmental Public Bodies, offices in the Scottish Administration which are not ministerial offices, cross-border public authorities within the meaning of section 88(5) of the Scotland Act 1998, The Office for the Secretary of State for Scotland, the Scottish Parliamentary Corporate Body, councils constituted under section 2 of the Local Government etc. (Scotland) Act 1994, , bodies registered as social landlords under the Housing (Scotland) Act 2001, Scottish health boards or special health boards, Student Loans Company Limited, the Commissioner of Northern Lighthouse operating as the Northern Lighthouse Board, Scottish Futures Trust, Equality and Human Rights Commission, Business Stream Ltd, the Business Gateway National Unit at the Convention of Scottish Local Authorities, further or higher education institutions being fundable bodies within the meaning of section 6 of the further and Higher Education (Scotland) Act 2005, any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament, any association of or formed by one or more of the foregoing, bodies financed wholly or mainly by one or more of the foregoing, bodies subject to management supervision by one or more of the foregoing and bodies more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, being appointed by one or more of the foregoing. In addition to the contracting authorities listed, the framework agreement will be available to charities entered on the Scottish Charity Register and voluntary organisations entered on the Membership Database of the Scottish Council for Voluntary Organisations.

Information about agencies of the Scottish Ministers ,Scottish Non-Departmental Public Bodies and offices in the Scottish Administration which are not ministerial offices are listed at

www.scotland.gov.uk/Topics/Government/pu… ↗

Overview of the governance structure of public procurement for Scotland, including the Public Procurement Group.

www.gov.scot/publications/public-… ↗

  • Recurrence: within 4 years

CPV: Advertising and marketing services · Advertising campaign services · Advertising services · Event services · Public relations services · Research services

How this framework works

From the published notice
Places
up to 32 suppliers · 21 bids on the busiest of 6 lots (0.7 per place) · 29 appointed

Lots and requirements (6)Procurement structure

6 lots · all with a published value · win at most 5 of them · evaluation weights differ by lot

Every one of these 2 lots carries the same published figure, £5,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Creative Services for call off contracts above 50000GBPCancelledPublished value£14,000,000

It is envisaged that Lot 1 will have six suppliers appointed. Creative Services will include the development, creation and delivery of effective and measurable marketing communications programmes and advertising campaigns as well as elements of wider activities, based on a Framework Public Body's brief, and potentially delivered in partnership with the relevant marketing agencies. The suppliers must have the capability and experience in managing and providing strategic creative development and delivery across the disciplines of this category, where relevant to support behaviour change, including the delivery of advertising activity, content creation, engaging field activity, impactful, targeted and measurable communications. Lot 1 will be for call off contracts above 50,000 GBP.

Delivery: Scotland
Variant bids: not allowed
Lot #2Creative Services for call off contracts below 50000GBPCancelledPublished value£2,000,000

It is envisaged that Lot 2 will have five suppliers appointed. Creative Services will include the development, creation and delivery of effective and measurable marketing communications programmes and advertising campaigns as well as elements of wider activities, based on a Framework Public Body's brief, and potentially delivered in partnership with the relevant marketing agencies. The suppliers must have the capability and experience in managing and providing strategic creative development and delivery across the disciplines of this category, where relevant to support behaviour change, including the delivery of advertising activity, content creation, engaging field activity, impactful, targeted and measurable communications. Lot 2 will be for call off contracts below 50,000 GBP.

Delivery: Scotland
Variant bids: not allowed
Lot #3Digital MarketingCancelledPublished value£10,000,000

It is envisaged that Lot 3 will have five suppliers appointed. Digital Marketing Services include the technical and creative development of digital materials to deliver targeted messaging and engagement with identified audiences in pursuit of Framework Public Body’s objectives and where relevant, to support behaviour change. This can consist of the development, creation and delivery of digital marketing activity, records and databases as well as the creation, collation, and maintenance of digital content across all platforms and responsibility for functionality, usability and analysis of content.

Delivery: Scotland
Variant bids: not allowed
Lot #4Public RelationsCancelledceiling above

It is envisaged that Lot 4 will have five suppliers appointed. The Supplier shall provide services covering the planning, creative approach, project delivery and evaluation of Public Relations activity as required by individual Framework Public Bodies.

Delivery: Scotland
Variant bids: not allowed
Lot #5Market ResearchCancelledceiling above

It is envisaged that Lot 5 will have six suppliers appointed. Market Research Services require research specialists to advise and implement a range of market and customer research activities covering many aspects of communications work. This will include the development, creation and delivery of effective and measurable marketing communications programmes as well as elements of wider activities, either individually or a combination of strategic planning, field marketing, direct marketing and partnership marketing.

Delivery: Scotland
Variant bids: not allowed
Lot #6Events and Video ProductionCancelledPublished value£4,000,000

It is envisaged that Lot 6 will have five suppliers appointed. Events and Video Production Services cover event management, virtual events, exhibition Management, technical audio visual services and video production & post production services required by Framework Public Bodies.

Delivery: Scotland
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Conditions of participation1
  • Economic & financial standing

    This section refers to Section B of Part IV of the SPD (Scotland) and covers question 4B.5

    Minimum: 4B.5.1 to 4B.5.3 It is a requirement of this framework/contract that bidders hold or can commit to obtain prior to the commencement of any subsequently awarded framework/contract the types and levels of insurance indicated below: Public Liability Insurance = not less than 1 milli…
What this means for your bid
  • Price carries 20–30 points depending on the lot; most lots put it at 30 points.
  • “Marketing Services - (2022-2026)” is a framework: the contest is a place on its panel, up to 32 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · within 4 years
First published
8 Apr 2021, 10:40 BST
Last source update
30 Jul 2026, 15:50 BST
Award evaluation window
6 Jan 2022 – …
Authority reference
SP-21-017
FTS notice number
2026/S 000-072335
Classification (CPV)
Advertising and marketing servicesAdvertising campaign servicesAdvertising servicesEvent servicesPublic relations servicesResearch services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-02a38d Find a Tender
Review and risk notes
Review procedure

An economic operator that suffers or risks suffering loss or damage attributable to a breach of duty under the Public Contracts(Scotland)Regulations 2015 may bring proceedings in the Sheriff Court or Court of Session

Publisher note: 1. All suppliers on this framework are committed to offering differing packages of Fair Work First Practices for the duration of the framework, packages include the payment of the real Living Wage or higher for employees involved in the delivery of the framework. (SC Ref:838889)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk ↗

Appointment period ends
6 Jan 2022, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
270 days from the deadline
Bids opened
6 Jan 2022, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

30 Jun 2021 → 30 Jul 2026 · 4 dates
  1. Next notice expected
    30 Jun 2021, 00:00 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    6 Jan 2022, 12:00 GMT
  3. Bids opened
    6 Jan 2022, 12:00 GMT
  4. Notice published86 days ago
    30 Jul 2026, 15:50 BST

Notice history

8 events · 10 releases on Find a Tender · since 25 Nov 2021
  1. Deadline published: 1 Feb 2022, 12:00 GMT
    25 Nov 2021, 16:35 GMT
  2. Buyer details updated
    25 Nov 2021, 16:35 GMT
  3. Published value updated to £40,000,000
    25 Nov 2021, 16:35 GMT
    was £30,000,000
  4. Status changed to active
    25 Nov 2021, 16:35 GMT
  5. Procurement method changed
    25 Nov 2021, 16:35 GMT
  6. Deadline moved to 6 Jan 2022, 12:00 GMT
    25 Nov 2021, 16:35 GMT
    -26 days · was 1 Feb 2022, 12:00 GMT
  7. Status changed to complete
    9 Sept 2022, 11:17 BST
  8. Buyer details updated
    30 Jul 2026, 15:48 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.26 Jan 20221 Feb 2022+26 d
—Bid openingConditions for opening of tenders · IV.2.76 Jan 20221 Feb 2022+26 d

Revised date change following a request for an extension to the tender return date.

Routine re-releases (10)
  • 2026-07: 3 releases · 30 Jul 2026, 30 Jul 2026
  • 2022-09: 1 release · 9 Sept 2022
  • 2021-11: 2 releases · 25 Nov 2021, 25 Nov 2021
  • 2021-04: 1 release · 8 Apr 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 29admitted to the panel · see the list ↓
Bids received 2120 from SMEs · busiest of 6 lots
Contracts signed 12latest 16 Aug 2022

12 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £5,312,500, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Creative Services for call off contracts above 50000GBP

    Signed
    16 Aug 2022
    Value
    £14,000,000
    Status
    active
  • Creative Services for call off contracts below 50000GBP

    Signed
    16 Aug 2022
    Value
    £2,000,000
    Status
    active
  • Digital Marketing

    Signed
    16 Aug 2022
    Value
    £10,000,000
    Status
    active
  • Public Relations

    Signed
    16 Aug 2022
    Value
    £5,000,000
    Status
    active
  • Market Research

    Signed
    16 Aug 2022
    Value
    £5,000,000
    Status
    active
  • Events and Video Production

    Signed
    16 Aug 2022
    Value
    £4,000,000
    Status
    active
  • Creative Services for call off contracts above 50000GBP

    Signed
    16 Aug 2022
    Value
    £14,875,000
    Status
    active
    • Change 3 month extension to the framework to maintain a route to market and continuity of services for the Scottish Public Sector and Third Sector bodies whilst the re-let is completed., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The re-let had technical issues when attempting to open some of the bids on Lots 1 and 2, which led to us re-advertising those Lots. Also, the evaluation completion date has been adjusted to accommodate further review requirements to ensure a thorough assessment
  • Creative Services for call off contracts below 50000GBP

    Signed
    16 Aug 2022
    Value
    £2,125,000
    Status
    active
    • Change 3 month extension to the framework to maintain a route to market and continuity of services for the Scottish Public Sector and Third Sector bodies whilst the re-let is completed., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The re-let had technical issues when attempting to open some of the bids on Lots 1 and 2, which led to us re-advertising those Lots. Also, the evaluation completion date has been adjusted to accommodate further review requirements to ensure a thorough assessment
  • Digital Marketing

    Signed
    16 Aug 2022
    Value
    £10,625,000
    Status
    active
    • Change 3 month extension to the framework to maintain a route to market and continuity of services for the Scottish Public Sector and Third Sector bodies whilst the re-let is completed., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The re-let had technical issues when attempting to open some of the bids on Lots 1 and 2, which led to us re-advertising those Lots. Also, the evaluation completion date has been adjusted to accommodate further review requirements to ensure a thorough assessment
  • Public Relations

    Signed
    16 Aug 2022
    Value
    ceiling above
    Status
    active
    • Change 3 month extension to the framework to maintain a route to market and continuity of services for the Scottish Public Sector and Third Sector bodies whilst the re-let is completed., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The re-let had technical issues when attempting to open some of the bids on Lots 1 and 2, which led to us re-advertising those Lots. Also, the evaluation completion date has been adjusted to accommodate further review requirements to ensure a thorough assessment
  • Market Research

    Signed
    16 Aug 2022
    Value
    ceiling above
    Status
    active
    • Change 3 month extension to the framework to maintain a route to market and continuity of services for the Scottish Public Sector and Third Sector bodies whilst the re-let is completed., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The re-let had technical issues when attempting to open some of the bids on Lots 1 and 2, which led to us re-advertising those Lots. Also, the evaluation completion date has been adjusted to accommodate further review requirements to ensure a thorough assessment
  • Events and Video Production

    Signed
    16 Aug 2022
    Value
    £4,250,000
    Status
    active
    • Change 3 month extension to the framework to maintain a route to market and continuity of services for the Scottish Public Sector and Third Sector bodies whilst the re-let is completed., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The re-let had technical issues when attempting to open some of the bids on Lots 1 and 2, which led to us re-advertising those Lots. Also, the evaluation completion date has been adjusted to accommodate further review requirements to ensure a thorough assessment

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Creative Services for call off contracts above 50000GBP16bids · 16 electronic · 16 from abroad15——
2 · Creative Services for call off contracts below 50000GBP21bids · 21 electronic · 21 from abroad20——
3 · Digital Marketing13bids · 13 electronic · 13 from abroad12——
4 · Public Relations14bids · 14 electronic · 14 from abroad14——
5 · Market Research11bids · 11 electronic · 11 from abroad9——
6 · Events and Video Production8bids · 8 electronic · 8 from abroad8——

Contracting authority & participating public bodies

2 public bodies on the notice

Scottish Government

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services 3A South, Victoria Quay, Edinburgh, Scotland, EH6 6QQContact name, email

Dispute resolution & review bodies

  • Edinburgh Sheriff Court and Justice of the Peace CourtReview body EdinburghContact phone

Framework contractors & participating bidders

38 commercial parties on the notice
  • 3x1 GroupFramework contractor 11 Fitzroy Place, Glasgow, UK, G3 7RWContact phone
  • 3x1 Public RelationsFramework contractor 11 Fitzroy Place, Glasgow, UK, G3 7RWContact phone
  • Arteus LtdFramework contractor Dalintober Hall, 40 Dalintober Street, Glasgow, UK, G5 8NWContact phone
  • BMG ResearchFramework contractor Beech House, Greenfield Crescent, Edgbaston, Birmingham, West Midlands, B15 3BE
  • Bright Digital Marketing Ltd (T/A Bright Signals)Framework contractor 3/1 46 Grandtully Drive, Glasgow, Scotland, G12 0DS
  • Cello Signal Ltd (T/A Leith Agency)Framework contractor 86/2 Commercial Quay, Commercial Street, Edinburgh, UK, EH6 6LXContact phone
  • Cello Signal Ltd (t/a 'Leith')Framework contractor 86 Commercial Street, Edinburgh, Scotland, EH6 6LXContact phone
  • Dentsu Creative, a trading division of Dentsu UK LtdFramework contractor Norloch House, 36 King's Stables Road, Edinburgh, Scotland, EH1 2EUContact phone
  • Drummond CentralFramework contractor 70 Jesmond Road West, Newcastle, North East, NE2 4PQContact phone
  • FREAKWORKSFramework contractor 9 Waters Close, The Shore, Leith, EDINBURGH, UK, EH6 6RBContact phone
Show 28 more suppliers
  • Ipsos MORIFramework contractor 4 Wemyss Place, Edinburgh, Scotland, EH3 6DHContact phone
  • Ipsos MORIFramework contractor 4 Wemyss Place , Edinburgh, Edinburgh, Scotland, EH3 6DHContact phone
  • John Doe GroupFramework contractor 48 Albion St, GLASGOW, UK, G11LHContact phone
  • John Doe GroupFramework contractor 48 Albion St, Norse Road, GLASGOW, UK, G11LHContact phone
  • Jump ResearchFramework contractor 137/5 Constitution Street, Edinburgh, UK, EH6 7ADContact phone
  • Marble LDNFramework contractor Studio 110 Great Western Studios, 65 Alfred Road,, London, UK, W2 5EUContact phone
  • Metro Production GroupFramework contractor Rose Court, 2 Southwark Bridge Road, London, UK, SE1 9HSContact phone
  • Metro Production GroupFramework contractor 2 south gyle crescent lane, edinburgh, Scotland, eh12 9egContact phone
  • Muckle MediaFramework contractor Second Floor, 67 Shandwick House, Edinburgh, Scotland, EH2 4SDContact phone
  • Muckle MediaFramework contractor 2nd floor 67 Shandwick Place, Edinburgh, Scotland, EH2 4SDContact phone
  • Northstar Media LimitedFramework contractor Dalintober Hall, 40 Dalintober Street, Glasgow, UK, G5 8NWContact phone
  • Progressive PartnershipFramework contractor Suite 85, Pure Offices, 4-5 Lochside Way, Edinburgh, Scotland, EH12 9DTContact phone
  • Progressive PartnershipFramework contractor Q Court, 3 Quality Street, Edinburgh, Scotland, EH4 5BPContact phone
  • Scott Porter Research and Marketing LtdFramework contractor 4 Ravelston House Grove, Edinburgh, UK, EH4 3LTContact phone
  • SmartsFramework contractor 6.02 Onyx Studios, 215 Bothwell Street, Glasgow, UK, G2 7EZContact phone
  • Speakeasy ProductionsFramework contractor Wildwood House, Stanley, Perth, Scotland, PH1 4PXContact phone
  • StandFramework contractor 29 St Vincent Place, Glasgow, UK, G1 2DTContact phone
  • StoryFramework contractor 1-4 Atholl Crescent, Edinburgh, Scotland, EH3 8HAContact phone
  • Stripe CommunicationsFramework contractor 86/3 Commercial Quay, Edinburgh, Scotland, EH6 6LXContact phone
  • The Gate WorldwideFramework contractor 100 Ocean Drive, Edinburgh, Scotland, EH6 6JJContact phone
  • The Gate WorldwideFramework contractor 100 Ocean Drive, Leith Docks, EDINBURGH, Scotland, EH6 6JJContact phone
  • The Lane AgencyFramework contractor 496 Ferry Road, Edinburgh, UK, EH5 2DLContact phone
  • The Union Advertising Agency LtdFramework contractor Union House, 18 Inverleith Terrace, Edinburgh, UK, EH3 5NSContact phone
  • The Union Advertising Agency Ltd.Framework contractor Union House, 18 Inverleith Terrace, Edinburgh, UK, EH3 5NSContact phone
  • Trinity McQueenFramework contractor 4 Sovereign Street, Leeds, Yorkshire & Humber, LS1 4BA
  • Union DirectFramework contractor 18 Inverleith Terrace, Edinburgh, UK, EH3 5NSContact phone
  • Union DirectFramework contractor 18 Inverleith Terrace, Edinburgh, Scotland, EH35NSContact phone
  • YNG Media Group Ltd operating as Speakeasy ProductionsFramework contractor Bristol House, Ridge Way, Dalgety Bay, UK, KY119JHContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.