Find a TenderAwarded
Published 29 Apr 2022, 17:24 BST

Official UK procurement notice

Market Research Services Framework

Official notice

Authority: The British Broadcasting Corporation (BBC)

Framework agreement3 lotsServicesOpen procedure
Framework ceiling (notional)£50,000,000total for 3 lots · framework ceiling, not attributable revenue
Submissions closed 30 May 2022awarded 1 Mar 2023
Lots 3see the lot list below
Framework period 4 yrsends 28 Feb 2027 · extension options published · starts 1 Mar 2023

What is being bought3 lots · detail below

Published requirement description

The BBC has awarded a Framework Agreement for the delivery of Market Research Services. The Framework Agreement is divided into 3 separate Lots.

Tenderers bid individually for either Lot 1a, Lot 1b or Lot 2 or a combination of them, where they met the Minimum Standards.

The following includes the expected total value of spend for each Lot on the Framework Agreement, for the full Term (48 months).

Lot 1a Continuous Tracking Studies Research - This Lot is targeted at meeting the BBC’s most complex and strategic media sector research requirements, integrating behavioural (use and consumption) and perception (experience / satisfaction) and applying a leading edge of technological development in data collection and processing and brand tracking studies. Total value of £42,100,000.

Lot 1b Bespoke Audience Research Projects - This Lot is targeted at research studies that provide insight into people’s usage of and attitudes to media products and services, drawing on input from a range of different demographic groups and geographical regions, including the requirement to sample harder to reach, niche and diverse audiences within any methodology. Total value of £6,520,000.

Lot 2 Children and Education Research - This Lot is targeted at research studies that provide insight into how children discover our content, how children find and consume media and who is influential in helping them choose. Total value of £1,380,000.

NB – the total values are not committed spend, and are therefore only an expectation of spend that could be made through the Framework Agreement.

CPV: Market research services

How this framework works

From the published notice
Bids received
43 bids received · 27 suppliers appointed
Framework period
4 yrs from 1 Mar 2023

Lots and requirements (3)Procurement structure

3 lots · all with a published value
Lot #1Continuous Tracking Studies ResearchCancelled 4 yrsPublished value£42,100,000

This Lot is targeted at meeting the BBC’s most complex and strategic

media sector research requirements, integrating behavioural (use and

consumption) and perception (experience / satisfaction) and applying a

leading edge of technological development in data collection and

processing and brand tracking studies.

Contract period: 1 Mar 2023 – 28 Feb 2027 (4 yrs)
Delivery: UK
Extensions: Price is not the only award criterion and all criteria are stated only in the procurement documentsVariant bids: not allowed
Lot #2Bespoke Audience Research ProjectsCancelled 4 yrsPublished value£6,520,000

This Lot is targeted at research studies that provide insight into people’s

usage of and attitudes to media products and services, drawing on input

from a range of different demographic groups and geographical regions,

including the requirement to sample harder to reach, niche and diverse

audiences within any methodology.

Contract period: 1 Mar 2023 – 28 Feb 2027 (4 yrs)
Delivery: UK
Extensions: Price is not the only award criterion and all criteria are stated only in the procurement documentsVariant bids: not allowed
Lot #3Children and Education ResearchCancelled 4 yrsPublished value£1,380,000

This Lot is targeted at research studies that provide insight into

how children discover our content, how children find and

consume media and who is influential in helping them choose.

Contract period: 1 Mar 2023 – 28 Feb 2027 (4 yrs)
Delivery: UK
Extensions: Price is not the only award criterion and all criteria are stated only in the procurement documentsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    Where there is more than one economic operator, the BBC reserves the right to require a grouping of economic operators to take a particular legal form or to require a single economic operator to take primary liability or to require that each party undertakes joint and several liability.

    Please register your interest in this project by taking the following steps: 1 - Register your company on the Jaggaer eSourcing portal (this is only required once): 1.1 Go to bbc.bravosolution.co.uk ↗ 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Respon…

What this means for your bid
  • “Market Research Services Framework” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
29 Apr 2022, 17:24 BST
Last source update
11 Apr 2023, 12:25 BST
Award evaluation window
30 May 2022 – …
Authority reference
PROC 2022 06 RO
FTS notice number
2023/S 000-010334
Classification (CPV)
Market research services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0332a0 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

As stated in the Public Contracts Regulations 2015. The applicable review time limits shall be as stated in Regulations 92 and 93 Public Contracts Regulations 2015.

Publisher note: In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://bbc.bravosolution.co.uk ↗

Appointment period ends
30 May 2022, 14:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
240 days from the deadline
Bids opened
30 May 2022, 14:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

30 May 2022 → 11 Apr 2023 · 4 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    30 May 2022, 14:00 BST
  2. Bids opened
    30 May 2022, 14:00 BST
  3. Contract starts
    1 Mar 2023
  4. Notice published
    11 Apr 2023, 12:25 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    11 Apr 2023, 12:25 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 27admitted to the panel · see the list ↓
Bids received 43
Contracts signed 3latest 1 Mar 2023

3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Market Research Framework

    Signed
    1 Mar 2023
    Value
    £42,100,000
    Status
    active
  • Bespoke Audience Research Projects

    Signed
    1 Mar 2023
    Value
    £6,520,000
    Status
    active
  • Children and Education Research

    Signed
    1 Mar 2023
    Value
    £1,380,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
43bids———

Contracting authority & participating public bodies

The British Broadcasting Corporation (BBC)

Contracting authorityBody governed by public lawBroadcasting Broadcasting House, Portland Place, London, UK, W1A 1AAContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Business and Property Courts of England and Wales – TCCMediation bodyReview body London

Framework contractors & participating bidders

28 commercial parties on the notice
Show 18 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria