Market Engagement - Wheelchair Services for NHS Herts Valleys (HVCCG) and NHS East and North Hertfordshire (ENHCCG) Clinical Commissioning Groups

To date the commissioners have identified the following as some of the key attributes which will be required of the service: • Improve the pace of delivery of children’s and adults’ wheelchairs. • A focus on continuous service improvement. The Provider will proactively identify opportunities to improve the quality, speed and efficiency of the service. They will also be responsive to issues and challenges faced, addressing them with solutions. • Demonstrate innovative and efficient stock control and procurement of wheelchairs, accessories, parts, and bespoke seating to minimise the time it takes to provide a Service User with their wheelchair. • Implement a step change in patient choice and control, through the articulation of a clear NHS offer and eligibility criteria, the mainstreaming of Personal Wheelchair Budgets, service user recorded outcome measures, and consistent use of Service User engagement and feedback. • Ensure that the right data is captured, in the right way and at the right time, so that the service and Commissioners can identify issues early and implement timely responses to them. • Use of learnings from the COVID-19 pandemic to improve wheelchair services and outcomes for service users. The Market Engagement Event will take place virtually on 01st July 2021, 3 – 4pm, using Microsoft Teams (online, using a web browser, or application). The Event will provide: • An overview of the service being tendered; • An overview of the CCG's requirements and aims for the service; • An overview of the anticipated procurement process; • An opportunity for the market to ask questions about the service and procurement, • An invite to provide feedback on the proposed Light Touch Regime (of the Public Contracts Regulations 2015) procurement process and proposed service requirements. Providers wishing to reserve a place need to log onto Arden & GEM CSUs procurement portal (EU-Supply / Mercell) and register their attendance by 5pm on Wednesday 30th June 2021, after which you will be sent the link to join the event. If you are unable to attend then event, you are kindly invited to provide your details via the portal, detailed below, if you wish to receive updates in relation to the Hertfordshire Wheelchair Service. To register on the portal: » https://uk.eu-supply.com/login.asp?B=UK » From the portal Home Page, click the “New Supplier Registration” link on the left if you have not registered before, or log in on the right if your organisation is already registered (please note the portal will not allow multiple registrations for the same organisation so if your company already has log in details, these must be utilised) » By registering, or logging in you are accepting the terms & conditions for using the portal. Once registered, find the opportunity and express interest by: » Logging into the Arden and GEM CSU e- tendering portal » Search the Quote/tender 44819 - HVCCG/MEE/JUNE2021 - Virtual Market Engagement - Wheelchair Services for NHS Herts Valleys and NHS East and North Hertfordshire (ENHCCG) Clinical Commissioning Groups » Complete and submit a response to the questionnaire. » Your registration will be confirmed via a calendar invite to the event. If you require technical support in submitting your expression of interest, please contact: • uksupport@eu-supply.com • 0800 840 2050 during office hours ONLY (08.00 to 17.00)