Official UK procurement notice
Market Engagement Provision of Residential Building Manager Services 2026
Authority: MAKERS MANAGEMENT COMPANY LTD (Public body)·On behalf of: London Borough of Hackney
What is being bought
Published requirement descriptionThe Makers and Otto are preparing to undertake a procurement exercise to appoint a high-calibre Service Provider to manage two developments, delivering integrated, “hotel-quality” facilities and property management services.
It is anticipated that interested organisations (Service Provider) will be able to demonstrate relevant expertise and experience in managing non-social, multi-tenure residential environments, including the long-term maintenance and management of significant residential and commercial assets, while fostering positive community and resident satisfaction.
The model Service Provider will demonstrate a commitment to:
proactive asset and property management; efficient, high-quality and customer-focused service delivery; effective management of multi-tenure environments; maintaining and enhancing the long-term value and condition of the assets; fostering positive relationships with residents, occupiers and other stakeholders; and the seamless integration of a “soft landing” approach to service mobilisation and ongoing management.
The Makers and Otto wish to understand from leading market providers how the desired outcomes for the service might best be achieved and are therefore undertaking this Preliminary Market Engagement exercise.
Read the full description (944 more characters)
The purpose of this exercise is to engage with the market at an early stage, obtain information and views from suitably experienced organisations, and use the information received to help inform the development of the business case, service requirements and procurement strategy.
How to Participate:
Organisations wishing to participate should complete the Preliminary Market Engagement Questionnaire and submit their response through the ProContract eTendering Portal.
If you are not already registered on the Portal, you will need to complete a free registration and search for the following project:
Project: Provision of Residential Building Manager Services 2026 – Pre Market Engagement
Project ID: DN826108
You can register for the Portal here:
https://procontract.due-north.com/SupplierRegistration/Register
Existing users can log in Here:
https://procontract.due-north.com/Login
Closing date and time for responses:
[28 September 2026 at 12:00hrs]
CPV: Building and facilities management services
The lotProcurement structure
single lot · no lot value publishedLot #1Lot 1PlannedRenewal
- Extensions
- Extension options published
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 17 Sept 2026, 14:01 BST
- Last source update
- 17 Sept 2026, 14:01 BST
- Authority reference
DN826108- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-07747e
How it was run
- Submission deadline
- —
Timeline
4 published dates · Europe/London- Planning notice published3 days ago17 Sept 2026, 14:01 BST
- Market engagementin 9 days29 Sept 2026, 00:59 BST
Organisations wishing to participate should complete a Preliminary Market Engagement Questionnaire and submit their response through the ProContract eTendering Portal. If you are not already registered on the Portal, you will need to complete a free registration and search for the following more…
project: Project: Provision of Residential Building Manager Services 2026 – Pre Market Engagement Project ID: DN826108 You can register for the Portal here: https://procontract.due-north.com/SupplierRegistration/Register Existing users can log in Here: https://procontract.due-north.com/Login Closing date and time for responses: [28 September 2026 at 12:00hrs] In addition to completing the questionnaire, interested companies are also invited to attend an Industry Day to meet the landlord’s representatives and the project team. This event will help us understand your interest in participating in the tender competition and identify any concerns, risks, or matters you may wish to raise. Full details of this day are stated within the questionnaire. - Tender notice expectedin 12 days2 Oct 2026, 00:59 BST
- Contract startsin 103 days1 Jan 2027, 00:00 GMT
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published17 Sept 2026, 14:01 BSTUK2
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- London Borough of HackneyProcuring entityThe London Borough of Hackney, the Council is only hosting this Preliminary Market Engagement on its eTendering Portal for administrative purposes only. For the avoidance of doubt, the London Borough of Hackney is not the Contracting Authority or legal buyer for this requirement.View profile →
- OTTO MANAGEMENT COMPANY LTDContracting authorityPublic authority - sub-central government
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender