Official UK procurement notice
Provision of Residential Building Manager Services at The Makers and Otto Building Developments
Authority: MAKERS MANAGEMENT COMPANY LTD (Public body)·Consortium: 2 public authorities·Procurement run by: London Borough of Hackney
The Makers Management Company and Otto Management Company, invites expressions of interest for the provision of comprehensive Residential Building Manager Services at The Makers (Nile Street) and The Otto Building (Downs Road). This procurement seeks a high-calibre Service Provider to manage both developments, delivering integrated, 'hotel-quality' facilities and property management services. Published lot titles: The Makers Management Company Ltd; Otto Management Company Ltd.
What is being bought2 lots · detail below
Published requirement descriptionThe Makers Management Company and Otto Management Company, invites expressions of interest for the provision of comprehensive Residential Building Manager Services at The Makers (Nile Street) and The Otto Building (Downs Road).
This procurement seeks a high-calibre Service Provider to manage both developments, delivering integrated, 'hotel-quality' facilities and property management services. The successful candidate will demonstrate expertise in non-social, multi-tenure environments, ensuring the long-term maintenance of these significant residential and commercial assets while fostering community and resident satisfaction.
We are seeking a partner who is committed to proactive asset management, efficient service delivery, and the seamless integration of our 'soft landing' approach.
Please review the tender documentation, which sets out our requirements, scope, and the procurement process in detail.
IMPORTANT NOTE - CONTRACTING AUTHORITY AND BUYER
This procurement exercise is being hosted on the London Borough of Hackney's e-tendering portal for administrative purposes only.
The procuring contracting authority and legal buyer for this requirement is Makers Management Company Ltd (Company No. 11043263), which is acting as the Lead Buyer. The resulting contract will also provide for services to Otto Management Company Ltd (Company No. 11043383).
Any contract arising from this procurement exercise will be entered into and executed directly with Makers Management Company Ltd and not with the London Borough of Hackney.
The London Borough of Hackney is providing the e-tendering portal solely to facilitate the administration of the procurement exercise and is not the contracting authority or legal buyer for the resulting contract.
- The authority expects to re-tender this requirement around 7 Oct 2026, 23:59 BST.
- How the procedure runs: The tender is using the Competitive Flexible Procedure and will involve a two-stage process. The First Stage will involve a down-selection process to limit the number of bidders to up to 7 companies (depending on how closely the scores are aligned). The Second Stage will involve the selected bidders being issued with the full ITT and accompanying Tender documents and invited to submit a full bid. The final contract will be determined at the conclusion of stage 2 using the following scoring criteria : Technical & Quality question evaluations 45% Social Value 5% Commercial / Financial Price 50%
CPV: Building and facilities management services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£19,750,000 together) · same evaluation weights on every lotLot #1The Makers Management Company LtdRenewalPublished value£9,875,000
The provision of comprehensive Residential Building Manager Services at The Makers (Nile Street).
Lot #2Otto Management Company LtdRenewalPublished value£9,875,000
The provision of comprehensive Residential Building Manager Services at the Otto Building (Downs Road).
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical and Quality Questions Including Social Value: 50%
- Price: 50%
Published award criteria (2)
- Technical and Quality Questions Including Social Value
- Price
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 7 Oct 2026
- First published
- 17 Sept 2026, 14:01 BST
- Last source update
- 6 Oct 2026, 16:34 BST
- Award evaluation window
- Submission end – 11 Jan 2027
- Authority reference
DN 826108- FTS notice number
2026/S 000-094429- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-07747eFind a Tender
- How it runs
The tender is using the Competitive Flexible Procedure and will involve a two-stage process. The First Stage will involve a down-selection process to limit the number of bidders to up to 7 companies (depending on how closely the scores are aligned). The Second Stage will involve the selected bidders being issued with the full ITT and accompanying Tender documents and invited to submit a full bid.
The final contract will be determined at the conclusion of stage 2 using the following scoring criteria :
Technical & Quality question evaluations 45%
Social Value 5%
Commercial / Financial Price 50%
How it was run
Official notice- Submission deadline
- 2 Nov 2026, 12:00 GMT
- Clarification deadline
- 21 Oct 2026, 12:00 BST
- Electronic submission
- Allowed
- Accepted languages
- en
This tender is being hosted using the London Tenders Web Portal (www.londontenders.org ↗).
Upon registration suppliers will have access to the tender documents and be able to manage their bid via the Portal.
Portal registration is free.
Suppliers can only bid via the online Portal.
Timeline
17 Sept 2026 → 19 Feb 2027 · 8 dates- Planning notice published50 days ago17 Sept 2026, 14:01 BST
- Market engagement39 days ago29 Sept 2026, 00:59 BST
Organisations wishing to participate should complete a Preliminary Market Engagement Questionnaire and submit their response through the ProContract eTendering Portal.
If you are not already registered on the Portal, you will need to complete a free registration and search for the following project:
Project: Provision of Residential Building Manager Services 2026 – Pre Market Engagement
Project ID: DN826108
You can register for the Portal here:
procontract.due-north.com/SupplierRegistration… ↗
Existing users can log in Here:
procontract.due-north.com/Login ↗
Closing date and time for responses:
[28 September 2026 at 12:00hrs]
In addition to completing the questionnaire, interested companies are also invited to attend an Industry Day to meet the landlord’s representatives and the project team. This event will help us understand your interest in participating in the tender competition and identify any concerns, risks, or matters you may wish to raise. Full details of this day are stated within the questionnaire.
- Next notice expected36 days ago2 Oct 2026, 00:59 BST
- Tender notice published31 days ago6 Oct 2026, 16:34 BST
- Clarification questions by16 days ago21 Oct 2026, 12:00 BST
- Submission deadline4 days ago2 Nov 2026, 12:00 GMT
- Today7 Nov 2026
- Award decision expected byin 65 days11 Jan 2027, 23:59 GMT
- Contract startsin 103 days19 Feb 2027
Notice history
6 events · 2 releases on Find a Tender · since 17 Sept 2026- Preliminary market engagement notice published17 Sept 2026, 14:01 BSTUK2
- Tender notice published6 Oct 2026, 16:34 BSTUK4
- Published value updated6 Oct 2026, 16:34 BST
- Status changed to active6 Oct 2026, 16:34 BST
- Procurement method changed6 Oct 2026, 16:34 BST
- Deadline published: 2 Nov 2026, 12:00 GMT6 Oct 2026, 16:34 BST
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- London Borough of HackneyProcuring entityThe London Borough of Hackney, the Council is only hosting this Tender on its eTendering Portal for administrative purposes only. For the avoidance of doubt, the London Borough of Hackney is not the Contracting Authority or legal buyer for this requirement.
- OTTO MANAGEMENT COMPANY LTDContracting authorityPublic authority - sub-central government
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications This Procurement is being hosted on the London Tenders Portal (www.londontenders.org) . Suppliers should register on the Portal and search for the tender using the ID number: DN826108 and and to download the Tender documents. Registration if free.
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender