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Official procurement procedure

Managed Services of the Humberside Police Salesforce and MuleSoft estate.

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: The Police and Crime Commissioner for Humberside: "Managed Services of the Humberside Police Salesforce and MuleSoft estate.". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityThe Police and Crime Commissioner for HumbersideScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: The Police and Crime Commissioner for Humberside
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for The Police and Crime Commissioner for Humberside. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5.8Bids / Report
0% of reports have one bid
Supplier ConcentrationHigh Concentration
LAMB ENGINEERING CO. LIMITEDTop vendor: 100% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 71 active published awards; 12 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
LAMB ENGINEERING CO. LIMITED1 win£69,577
Procedure terms
Contracting AuthorityThe Police and Crime Commissioner for Humberside
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published16 Jul 2025, 14:09 BST
Last source update16 Jul 2025, 14:09 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-055900
What is being bought
Scope : L1 customer support L2 application support (shared) L3 application support (dedicated) L2 dedicated application triage team with direct contact with 3rd parties external (SLAs) or internal (OLAs) Support Hours: P1-P2-P3-P4: UK Business hours (8am-6pm) • Extended hours • 24x7 support (for selected priorities, e.g. • P1,P2) Ad-hoc on call Monitoring : Standard platform monitoring Application exception handling External log shipping ITIL processes: Service Operation/Transition: Incident, problem, requests, events, change, release, configuration Maintenance: Major & Minor updates and patching Code changes: Defects (Minor enhancements if hours not used) Testing: Unit and Integration Testing Reporting and Service Management: Monthly service review, reporting adapted to customer requirements.
What changed
From the official release history
  1. Official notice release published
    16 Jul 2025, 14:09 BST
  2. Official notice release published
    4 Jul 2025, 13:00 BST
  3. Status changed to complete
    4 Jul 2025, 11:56 BST
  4. Official notice release published
    4 Jul 2025, 11:56 BST
  5. Buyer information updated
    4 Jul 2025, 11:56 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    16 Jul 2025, 14:09 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 16 Jul 2025, 00:00 BST · £329,353
Commercial outcome and competition
Awards
BOXXE LIMITED
Not published · Not published · active
Contracts
Managed Services of the Humberside Police Salesforce and Mulesoft Estate
£329,353 · signed 16 Jul 2025, 00:00 BST · active
Contract period: 17 Jul 2025, 00:00 BST — 31 Mar 2028, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

The Police and Crime Commissioner for Humberside

Contracting authority GB-PPON-PWLD-8931-TXBR
View buyer profile

  • The Police and Crime Commissioner for Humberside
    buyer

    GB-PPON: PWLD-8931-TXBR
    The Lawns, Harland Way, Cottingham, UKE12, HU16 5SN, GB
    abbie.carlisle@humberside.police.uk

  • BOXXE LIMITED
    supplier

    GB-COH: 02109168 · GB-PPON: PHHQ-9334-BQRH
    Floor 3, Artemis House, York, UKE21, YO31 7RE, GB
    tenders@boxxe.com
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationalePlease refer to the Procurement Act 2023 - Schedule 5 Additional or repeat goods, services or works The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where- (a)a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b)the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.