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Official procurement procedure

The provision of managed IT services

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: RAILWAY HOUSING ASSOCIATION AND BENEFIT FUND: "The provision of managed IT services". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityRAILWAY HOUSING ASSOCIATION AND BENEFIT FUNDScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: RAILWAY HOUSING ASSOCIATION AND BENEFIT FUND
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for RAILWAY HOUSING ASSOCIATION AND BENEFIT FUND. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 5 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityRAILWAY HOUSING ASSOCIATION AND BENEFIT FUND
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published30 Jul 2026, 18:01 BST
Last source update30 Jul 2026, 18:01 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-06d82b
What is being bought
Following market exit by the incumbent, Civica, we are appointing a single managed service partner to support our IT estate end to end, to replace them. In summary, we need a partner who will provide reliable day-to-day support with root-cause fixes, keep us secure and compliant in a way proportionate to our size, modernise our connectivity, help us get more value from Microsoft 365, and act as a cost-conscious strategic advisor as we move towards a "SaaS First" model. The service must be deliverable and affordable for an organisation of our size, being roughly 40 staff, around £5m turnover and around 1,620 homes, rather than an enterprise-grade build we could not justify or sustain.
What changed
From the official release history
  1. Status changed to complete
    30 Jul 2026, 18:01 BST
  2. Official notice release published
    30 Jul 2026, 18:01 BST
  3. Buyer information updated
    30 Jul 2026, 18:01 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    30 Jul 2026, 18:01 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 30 Jul 2026, 00:00 BST · £206,950
Commercial outcome and competition
Awards
ITC Service Limited
Not published · Not published · active
Contracts
Managed Service Provision
£206,950 · signed 30 Jul 2026, 00:00 BST · active
Contract period: 30 Jul 2026, 00:00 BST — 30 Sept 2027, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

RAILWAY HOUSING ASSOCIATION AND BENEFIT FUND

Contracting authority GB-COH-12463812
View buyer profile

  • RAILWAY HOUSING ASSOCIATION AND BENEFIT FUND
    buyer

    GB-COH: 12463812 · GB-PPON: PTQB-7766-GBQN
    Maple House 11 Tillage Green, Darlington, UKC13, DL2 2GL, GB
    procurement@railwayha.co.uk

  • ITC Service Limited
    supplier

    GB-COH: 05723976
    9 Merchant Court, Monkton Business Park South, Hebburn, UKC22, NE31 2EX, GB
    hello@itcservice.co.uk
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published