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Official procurement procedure

Managed Service Desk & Infrastructure Management

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Watford Borough Council: "Managed Service Desk & Infrastructure Management". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityWatford Borough CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Watford Borough Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Watford Borough Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
4.8Bids / Report
20% of reports have one bid
Supplier ConcentrationHigh Concentration
One YMCATop vendor: 63.5% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 10 active published awards; 5 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
One YMCA2 wins£1,800,000
Watford New Hope Trust t/a New Hope1 win£540,000
HERTS HERITAGE BUILDING AND ROOFING LIMITED1 win£348,250
Impower Consulting Ltd1 win£86,047
Ove Arup Ltd1 win£58,371
Procedure terms
Contracting AuthorityWatford Borough Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published6 Aug 2026, 18:26 BST
Last source update6 Aug 2026, 18:26 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-06de70
What is being bought
Continuation of Managed Service Desk, Infrastructure Management, and Service Management Office services.
What changed
From the official release history
  1. Status changed to complete
    6 Aug 2026, 18:26 BST
  2. Official notice release published
    6 Aug 2026, 18:26 BST
  3. Buyer information updated
    6 Aug 2026, 18:26 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    6 Aug 2026, 18:26 BST
  2. Award pending
    Not published · £919,665
Commercial outcome and competition
Awards
LITTLE FISH (UK) LIMITED
£919,665 · Not published · pending
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Watford Borough Council

Contracting authority GB-PPON-PDGQ-4877-NMGQ
View buyer profile

  • Watford Borough Council
    buyer

    GB-PPON: PDGQ-4877-NMGQ
    Watford Borough Council, Town Hall, Watford, UKH23, WD17 3EX, GB
    procurement@watford.gov.uk

  • LITTLE FISH (UK) LIMITED
    supplier

    GB-PPON: PNHR-7482-CPDL
    Price House, 37 Stoney Street, Nottingham, UKF14, NG1 1LS, GB
    Adam.Trott@littlefish.co.uk
Award and contract changes
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleLittlefish has a deeply embedded understanding of the council's complex, multi site environment. This "embedded knowledge" is essential for maintaining the current technical architecture without disruption. Within the LGR programme (Sub-workstream 7), work is already underway to design a new consolidated technology support service. Since WBC services will be dissolved and replaced post-vesting day, moving to a new provider now would result in redundant transition costs and a duplication of internal ICT resources. Attempting a full-scale transition in parallel with the LGR technology workstream would risk a total failure of managed service desk and infrastructure support for critical sites and users.