Find a TenderAwarded
Published 1 Aug 2024, 16:40 BST

Official UK procurement notice

Managed Bank Services for 111

Official notice

Authority: London Ambulance Service NHS Trust (Central government)

ServicesOpen procedure
Published estimate£19,000,000exc. VAT22.1% below published estimate
Submissions closed 13 Sept 2024awarded 30 Mar 2025
Awarded to INTEGRATED CARE GROUP LIMITED

Re-procurement plannedManaged Bank Services for IUC & 111 · tender expected

What is being bought

Published requirement description

The London Ambulance Services requires a supplier to provide an outsourced staff bank service for roles required by the 111/Integrated Urgent Care service.<br/><br/>The outsourced staff bank will provide workers who deliver flexible cover and support for planned and unplanned gaps in staffing. The staff bank will help manage our workforce and maximise shift fill rates and there is no commitment to hours.

CPV: Placement services of personnel · Supply services of personnel including temporary staff

The lotProcurement structure

single lot · value published
Lot #1Open Procurement awarded via most advantageous tender criteria - 60% technical and 40%…AwardedPublished value£19,000,000

Open Procurement awarded via most advantageous tender criteria - 60% technical and 40% commercial

Delivery: London
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Technical: 60%
  • Commercial: 40%
Published award criteria (2)
  • Technical: 60
  • Commercial: 40
Conditions of participation3
  • Suitability

    Selection criteria as stated in the procurement documents

  • Economic & financial standing

    As detailed in the invitation to tender

    Minimum: As detailed in the invitation to tender
  • Technical & professional ability

    As detailed in the invitation to tender

    Minimum: As detailed in the invitation to tender
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
1 Aug 2024, 16:40 BST
Last source update
24 Apr 2025, 14:51 BST
Award evaluation window
13 Sept 2024 – …
FTS notice number
2025/S 000-016813
Classification (CPV)
Placement services of personnelSupply services of personnel including temporary staff
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-0486f0 Find a Tender

Publisher note: The Managed Bank Contract will form Tier 1 of a series of outsourced contracts that will provide innovation and resilience support to the LAS in the delivery of the 111 service.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
13 Sept 2024
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
13 Sept 2024, 13:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

13 Sept 2024 → 24 Apr 2025 · 3 dates
  1. Submission deadline
    13 Sept 2024
  2. Bids opened
    13 Sept 2024, 13:00 BST
  3. Notice published
    24 Apr 2025, 14:51 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    24 Apr 2025, 14:51 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £14,800,0001 contract exc. VAT
Bids received 5
Contracts signed 1latest 30 Mar 2025
Awarded toValueDateStatus
INTEGRATED CARE GROUP LIMITEDSME£14,800,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5bids———

Contracting authority & participating public bodies

London Ambulance Service NHS Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth 220 Waterloo Road, London, London, SE1 8SDContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • The High CourtReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.