Official UK procurement notice
Lymphoedema Service - CAN
Authority: NHS SURREY AND SUSSEX INTEGRATED CARE BOARD (Central government)
What is being bought
Published requirement descriptionThe service offers treatment and advice to patients with both primary and secondary lymphoedema, including treatments such as compression bandaging, lymphatic drainage and self-management advice on exercise and skincare.
CPV: Physiotherapy services
The lotProcurement structure
single lot · no lot value publishedLot #1The service offers both treatment and advice to patients with both primary and…Awarded
The service offers both treatment and advice to patients with both primary and secondary lymphoedema offering such treatments as compression bandaging, lymphatic drainage, and self-management advice on exercise and skincare
The service supports increased choice and control for service users in regard to where and when their treatment is delivered offering on-going care closer to home.
Surrey and Sussex CB has awarded a contract to Pioneer Wound Healing Centres Community Interest Company (CIC) under Direct Award C.
The approximate lifetime value of the contract will be £105,000 over the two-year term, from 1st April 2026 until 31st March 2028.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 4 Aug 2026, 14:28 BST
- Last source update
- 4 Aug 2026, 14:28 BST
- FTS notice number
2026/S 000-073748- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06db62Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using direct award process C.
Publisher note: This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using direct award process C. The authority confirms the provider delivered the prior contract to a consistently high standard and no material changes have been made in the continued contracting arrangement. This provider's consistently strong performance and system alignment supports continued commissioning of their service via Direct Award C. Against the Provider Selection Regime (PSR) Key Criteria, the provider has demonstrated expertise and is anticipated to continue doing so. Evidence of current service delivery against the PSR Key Criteria and the breakdown of Key Criteria weighting in relation to this service for the purposes of awarding a further contract under Direct Award C is detailed below: Quality and innovation 30% • Pioneer Wound Healing Centres CIC has consistently delivered a safe, high-quality, and person-centred lymphoedema service across East Surrey. The service manages patients with both primary and secondary lymphoedema through clinically appropriate interventions, including compression therapy, lymphatic drainage, and personalised self-management support. • Innovative service design ensures continuity across the full patient pathway, promoting patient independence and improved long-term outcomes. Pioneer's proactive engagement in pathway development and responsiveness to patient feedback further demonstrates a commitment to continuous improvement and high clinical standards. • The provider has effectively supported complex patients and demonstrated adaptability in response to evolving system needs and pressures, reinforcing confidence in continued delivery under this contract. Integration, collaboration and service sustainability 15% • Pioneer operates a well-integrated service model, collaborating closely with primary care and community partners to ensure seamless delivery across clinical interfaces. The service supports early intervention and care closer to home, reducing reliance on acute pathways and enhancing sustainability across the local system. • By coordinating care with referrers and community teams, Pioneer strengthens system resilience and delivers a joined-up model aligned with ICS objectives. The organisation has shown a proactive approach to service alignment, contributing to more efficient use of local health resources. Improving access, reducing health inequalities and facilitating choice 15% • The service ensures equitable access by offering care in community clinics and, where clinically appropriate, through home visits. This flexible model enables inclusion of patients from underserved groups or those with complex social and mobility challenges. • Pioneer's commitment to person-centred care, including culturally appropriate advice and self-management education, helps reduce disparities in health outcomes. Their approach promotes patient dignity, supports long-term condition self-management, and increases patient choice in how and where care is accessed. Value 30% • Pioneer's service offers excellent value for money, delivering outcomes that reduce avoidable complications (e.g., cellulitis admissions) and long-term system costs. By managing patients in the community, the service reduces the burden on GPs and acute services and supports more efficient use of NHS resources. • Their cost structure remains stable and proportionate to the complexity of care delivered. The provider also contributes to wider system goals through regular reporting, outcome tracking, and responsiveness to commissioner requirements - reinforcing accountability and service value. Social value 10% • Pioneer Wound Healing Centres CIC adds social value through local recruitment and clinical workforce development. As a CIC, the organisation reinvests into community health and contributes to local social and economic wellbeing. • The service reduces travel-related emissions by offering care in convenient settings, supporting the ICB's Net Zero ambitions. Their ongoing community engagement, staff development, and responsible resource use demonstrate a sustained commitment to broader social outcomes aligned with NHS and ICS priorities. Governance and Decision-Making Approval: Surrey and Sussex ICB Commissioning Group recommendation - 12th May 2026 Surrey and Sussex ICB Executive Committee approval - May 2026 Conflicts of Interest: All Decision-Making Forums requested that Conflicts of Interest be declared in order to accommodate mitigations that may be required. No declarations were raised. Individuals working on the programme declared no interests for the duration.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Pioneer Wound Healing Centres CICSME | £105,000 † | — | Awarded |
Contracts
Contract 073748-2026-1 · Pioneer Wound Healing Centres CICSME
- Signed
- 12 May 2026
- Value
- £105,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- NHSEMediation body
Bidders & participating suppliers
1 commercial party on the notice- Pioneer Wound Healing Centres CICAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.