Find a TenderAwardedContract details notice
Published 2 Sept 2025, 19:05 BST

Official UK procurement notice

LUV01377- Website and Content Management System

Official notice

Authority: University of Leicester (Education)

GoodsCompetitive flexible procedureAbove thresholdSME suitable
Published estimate£734,000≈ £245k / year · £880,000 inc. VAT
Submissions closed 1 Oct 2025awarded 5 Mar 2026
Awarded to Zengenti Limited
Contract term 3 yrsends 31 Jan 2029 · up to 31 Jan 2035 with extensions · starts 1 Feb 2026

What is being bought

Published requirement description

The University of Leicester is embarking on a strategic initiative to modernise its digital infrastructure through the implementation of a cloud-managed, headless content management system (CMS). This project is a cornerstone of the University’s broader digital engagement strategy, designed to enhance the efficiency, flexibility, and sustainability of its online presence across le.ac.uk and associated digital platforms.

The new CMS must deliver a secure, scalable solution that supports modern web architecture and multi-channel content delivery. It should integrate seamlessly with existing systems, enable content publishing across diverse devices and platforms, and accommodate future development needs.

Operationally, the University aims to transform how content is created, managed, and maintained. With over 200 trained editors currently using the existing system, the new platform should streamline workflows, reduce reliance on technical support, and empower staff to manage content more effectively. It must support decentralised content creation while ensuring robust governance and quality control. A key objective is to consolidate the University’s digital infrastructure and establish a single source of truth for content and data, thereby reducing maintenance costs and reliance on external development.

The project will be delivered in phased stages, including technical discovery, procurement, system implementation, content review and migration, staff training, and decommissioning of the current infrastructure. Completion is anticipated by the end of the 2026/27 financial year. Suppliers should demonstrate experience in delivering similar projects, including dual running of legacy and new CMS platforms, and the ability to collaborate closely with internal teams throughout the transition.

The University is committed to ensuring the new CMS supports its wider institutional goals; enhancing the digital experience for users, supporting staff in their roles, and maintaining a secure and efficient digital environment. The selected supplier will be expected to meet the technical and operational requirements outlined in this tender and to work in partnership with the University to deliver a successful implementation.

The University of Leicester is conducting a Competitive Flexible Procedure under the Procurement Act 2023. This procedure will be run in stages, allowing us to identify the most suitable suppliers and ensure a fair and transparent process.

All submissions must be made via the Delta Procurement Portal. We will not accept responses via email or any other mechanism. To respond to this opportunity, please click here: www.delta-esourcing.com/respond/8KST953R74 ↗

  • How the procedure runs: The University of Leicester is conducting a Competitive Flexible Procedure under the Procurement Act 2023. This procedure will be run in stages, allowing us to identify the most suitable suppliers and ensure a fair and transparent process. Stage 1: Selection (Sifting Stage) Suppliers will be asked to complete a set of questions divided into: 1)Appendix 1: PSQ- Procurement Specific Questionnaire (this document) 2)Appendix 2: •Section 1- Functional Pass/Fail •Section 2- Functional Scored- 100% •Section 3- Non Functional Pass/Fail Responses to Sections 1 and 2 will be assessed on a pass/fail basis, unless stated otherwise. Failure to meet any mandatory requirement will result in exclusion from the process. Responses to Section 3 will be scored. All questions across all sections are mandatory. Failure to provide a response to any question may result in disqualification. Detailed instructions for completing each section are set out in the relevant Appendix. Please review these carefully, as failure to follow the guidance may render part or all of your response invalid. At the end of this stage, the seven highest-scoring suppliers will be shortlisted and invited to proceed to the tender stage. Late Submissions will not be accepted. Stage 2: Invitation to Tender (ITT) The shortlisted suppliers will then be invited to submit a full tender response. This stage will include detailed technical, quality, and commercial submissions. Evaluation will follow the published scoring methodology. The highest scoring tender will be considered for award. We also reserve the right to conduct interviews for top scoring suppliers. Clarification Periods To ensure fairness and transparency, suppliers will have opportunities to raise clarification questions at both stages.

CPV: Content management software package · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£734,000
Contract period: 1 Feb 2026 – 31 Jan 2029 (3 yrs) · up to 31 Jan 2035 with extensionsValue: £734,000 exc. VAT · £880,000 inc. VAT
Eligibility: SME eligible
Extensions: 7 x 12 month optional extension periods
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to Appendix 1- Procurement Specific Questionnaire

  • Technical & professional ability

    Please refer to Appendix 1- Procurement Specific Questionnaire

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published sub-criteria (1)
  • Section 2: 100%
Published award criteria (1)
  • Section 2
Conditions of participation2
  • Economic & financial standing

    Please refer to Appendix 1- Procurement Specific Questionnaire

  • Technical & professional ability

    Please refer to Appendix 1- Procurement Specific Questionnaire

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
2 Sept 2025, 19:05 BST
Last source update
1 Sept 2026, 14:53 BST
Award evaluation window
Submission end – 31 Dec 2025
Authority reference
LUV01377
FTS notice number
2025/S 000-053341
Latest notice
Contract details notice (UK7)
Classification (CPV)
Content management software packageSoftware package and information systems
Delivery area
East Midlands (UKF21)
Official registry OCID
ocds-h6vhtk-0592af Find a Tender
How it runs

The University of Leicester is conducting a Competitive Flexible Procedure under the Procurement Act 2023. This procedure will be run in stages, allowing us to identify the most suitable suppliers and ensure a fair and transparent process.

Stage 1: Selection (Sifting Stage)

Suppliers will be asked to complete a set of questions divided into:

1)Appendix 1: PSQ- Procurement Specific Questionnaire (this document)

2)Appendix 2:

•Section 1- Functional Pass/Fail

•Section 2- Functional Scored- 100%

•Section 3- Non Functional Pass/Fail

Responses to Sections 1 and 2 will be assessed on a pass/fail basis, unless stated otherwise. Failure to meet any mandatory requirement will result in exclusion from the process.

Responses to Section 3 will be scored.

All questions across all sections are mandatory. Failure to provide a response to any question may result in disqualification.

Detailed instructions for completing each section are set out in the relevant Appendix. Please review these carefully, as failure to follow the guidance may render part or all of your response invalid.

At the end of this stage, the seven highest-scoring suppliers will be shortlisted and invited to proceed to the tender stage.

Late Submissions will not be accepted.

Stage 2: Invitation to Tender (ITT)

The shortlisted suppliers will then be invited to submit a full tender response. This stage will include detailed technical, quality, and commercial submissions. Evaluation will follow the published scoring methodology. The highest scoring tender will be considered for award. We also reserve the right to conduct interviews for top scoring suppliers.

Clarification Periods

To ensure fairness and transparency, suppliers will have opportunities to raise clarification questions at both stages.

How it was run

Official notice
Requests to participate (first stage)
1 Oct 2025, 12:00 BST
Submission deadline
1 Oct 2025, 12:00 BST
Clarification deadline
10 Sept 2025, 12:00 BST
Electronic submission
Not allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

NA

Timeline

2 Sept 2025 → 1 Sept 2026 · 8 dates
  1. Tender notice published
    2 Sept 2025, 19:05 BST
  2. Clarification questions by
    10 Sept 2025, 12:00 BST
  3. Submission deadline388 days ago
    1 Oct 2025, 12:00 BST
  4. Award decision expected by296 days ago
    31 Dec 2025, 23:59 GMT
  5. Contract starts265 days ago
    1 Feb 2026
  6. Assessment summaries sent229 days ago
    9 Mar 2026
  7. Standstill ends218 days ago
    19 Mar 2026, 23:59 GMT
  8. Latest notice published53 days ago
    1 Sept 2026, 14:53 BST

Notice history

5 events · 3 releases on Find a Tender · since 2 Sept 2025
  1. Tender notice published
    2 Sept 2025, 19:05 BST
    UK4
  2. Contract award notice published
    9 Mar 2026, 12:11 GMT
    UK6
  3. Status changed to complete
    9 Mar 2026, 12:11 GMT
  4. Contract signature expected
    20 Mar 2026, 23:59 GMT
    scheduled
  5. Contract details notice published
    1 Sept 2026, 14:53 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £734,0001 award exc. VAT
Bids received 8
Contracts signed 1latest 20 Mar 2026
Awarded toValueDateStatus
Zengenti LimitedSMELUV01377- UoL Content Management System1 Apr 2026 – 31 Mar 2029 · up to 31 Jan 2035Extensions: 7 x 12 month optional extension periods£734,0005 Mar 2026Awarded

Contracts

  • Contract 1 · Zengenti LimitedSME

    Signed
    20 Mar 2026
    Value
    £734,000
    Period
    1 Apr 2026 – 31 Mar 2029 · up to 31 Jan 2035 with extensions
    Status
    active
    Extensions
    7 x 12 month optional extension periods

Bid statistics published by the authority

BidsSMEVCSEValid bid range
8final-stage tenders00—

Contracting authority & participating public bodies

University of Leicester

Contracting authorityPublic authority - sub-central government GB-PPON: PPNM-4297-VLCH University Road, Leicester, Leicester, East Midlands, LE1 7RHContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Zengenti LimitedAwarded supplierGB-COH: 04235317 The Old Pump House, Cleedownton, Ludlow, SY8 3EG, Ludlow, West Midlands, SY8 3EGContact name, email, phone

Official documents & specifications (7)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender