Connect to Work · Devon County Council (Mar 2025)

Official notice

Authority: Devon County Council (Local council)·Consortium: 2 public authorities

8 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitableMax 4 lots per supplier

Sectors: Business Services & Consultancy (79)Education & Training (80)Health & Social Care (85)

+1 more

Community & Cultural Services (98)

Delivery: South West (UKK4)

Published estimate£3,565,300envelope for 8 lots · £4,278,360 inc. VAT · 1 value update

Submissions closed 3 Nov 2025awarded 15 Dec 2025

Awarded to Crystal Pathways Ltd +3 more8 awards

Contract term 1 yrends 18 Dec 2026 · up to 18 Dec 2027 with extensions · starts 18 Dec 2025

What is being bought8 lots · detail below

Published requirement description

Connect to Work is a DWP programme grant funded through DCC as the lead accountable body on behalf of Torbay, Plymouth and Devon.

The Programme requires the delivery to the following persons with social disability or other priority audiences who are:

Economically inactive or unemployed: Person has not worked for around 6 months due to their disability, long term health condition or disadvantages and feel they need comprehensive tailored employment support to help them to identify the right roles for their needs and to engage in effective job search towards work.
Employed but risk of dropping out of work: Person is working/Self-employed for at least 3 months and is struggling to sustain employment due to their disability, long term health condition or disadvantages. However, it is acceptable to offer support to individuals who have been employed for shorter periods where the Accountable Body judges that would be appropriate.
Maintaining work: Person has never been in employment or a track record of struggling to retain jobs/sustain employment due to their disability, long term health condition or disadvantages

The programme is delivered through a Supported Employment model - a place train and maintain model delivered through a five-stage process. There are two approaches, both using recognised international standards (Fidelity Models) and both using the principles that participants are employed in the Open Labour Market, it being Paid Work with Ongoing Support provided.

IPS integrates employment support alongside primary and secondary health services, and other support services. This integration ideally occurs at a physical level, through co-location and other policies, where applicable. IPS has been successfully utilised within the Individual Placement and Support in Primary Care (IPSPC) programme to support individuals with mild to moderate mental health and/or physical health conditions. Universal Support will utilise and expand on the approach taken with IPSPC. Whilst Universal Support will complement IPS Severe Mental Illness and IPS Alcohol and Drugs, these will remain separate IPS services.
SEQF is (as required) a more in-depth intervention than the form of IPS used for Universal Support. SEQF is oriented most usually around supporting learning disabled and/or autistic adults as well as others with complex support needs where clinical integration is not needed or appropriate.

CPV: Education and training services · Health and social work services · Job search services · Other community, social and personal services

Lots and requirements (8)Procurement structure

8 lots · all with a published value (£3,565,300 together) · win at most 4 of them · same evaluation weights on every lot

Lot #1IPS in Exeter, East Devon and Mid DevonAwardedRenewal 1 yrSMEVCSEPublished value£566,100

IPS services delivered in Exeter, East Devon and Mid Devon.

Contract period: 18 Dec 2025 – 18 Dec 2026 (1 yr) · up to 18 Dec 2027 with extensionsValue: £566,100 exc. VAT · £679,320 inc. VAT