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Find a TenderAwardedContract details notice
Published 15 May 2026, 08:09 BST

Official UK procurement notice

Extra Care and Care at Home Principal Providers

Official notice

Authority: Cheshire West and Chester Council (Local council)

7 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableMax 2 lots per supplier
Sectors: Health & Social Care (85) Delivery: North West (UKD63)
Published estimate£126,000,000envelope for 7 lots · £126,000,000 inc. VAT
Submissions closed 28 Jul 2025awarded 12 Dec 2025
Awarded to Homecarers Care Services Ltd +3 more7 awards
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought7 lots · detail below

Published requirement description

Extra care and Care at Home Principal provider. For supply in lot 5 Rural.

  • No preliminary market engagement: This is re-tender as the original tender has been abandoned. The previous notice was issued under PCR2015. Market engagement was carried out prior to the previous notice being published.

CPV: Health and social work services

Lots and requirements (7)Procurement structure

7 lots · all with a published value (£126,000,000 together) · win at most 2 of them · same evaluation weights on every lot
Lot #1Chester CentralAwardedRenewal 3 yrsPublished value£18,000,000

Chester Central & Chester East, Schemes Kingswood and Abbotswood

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £18,000,000 exc. VAT · £18,000,000 inc. VAT
Delivery: North West
Extensions: Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.
85000000 Health and social work services
Lot #2Chester SouthAwardedRenewal 3 yrsPublished value£18,000,000

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £18,000,000 exc. VAT · £18,000,000 inc. VAT
Delivery: North West
Extensions: Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.
85000000 Health and social work services
Lot #3Chester South 2AwardedRenewal 3 yrsPublished value£18,000,000

Chester South 2 Lache and Blacon, Scheme is Deva Point

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £18,000,000 exc. VAT · £18,000,000 inc. VAT
Delivery: North West
Extensions: Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.
85000000 Health and social work services
Lot #4NorthwichAwardedRenewal 3 yrsPublished value£18,000,000

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £18,000,000 exc. VAT · £18,000,000 inc. VAT
Delivery: North West
Extensions: Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.
85000000 Health and social work services
Lot #5RuralAwardedRenewal 3 yrsPublished value£18,000,000

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £18,000,000 exc. VAT · £18,000,000 inc. VAT
Delivery: North West
Extensions: Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.
85000000 Health and social work services
Lot #6WinsfordAwardedRenewal 3 yrsPublished value£18,000,000

Winsford, Schemes Hazelmere

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £18,000,000 exc. VAT · £18,000,000 inc. VAT
Delivery: North West
Extensions: Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.
85000000 Health and social work services
Lot #7Ellesmere PortAwardedRenewal 3 yrsPublished value£18,000,000

Ellesmere Port, Schemes Hartley Place and Hollymere

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £18,000,000 exc. VAT · £18,000,000 inc. VAT
Delivery: North West
Extensions: Option to extend 1+1 years. The care hours are not guaranteed so the contract value may flex up or down in value. · extension of 1+1 years available. A decision will be made whether the contract is delivering value for money and meeting the outcomes as to whether the extension(s) are taken or a tender is issued.
85000000 Health and social work services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 7 lots
Quality: 100%
Published award criteria (1)
  • Quality: 100% quality
Lot distribution rule: see the Invitation to Tender. The Council will allow bidders to be awarded up to 2 lots, however they reserve the right that should a suitable provider not be available for a lot following the tender evaluation then they may enter negotiation with the successful providers of alternative lots with a view to then direct awarding the lot. This may result in a provider then delivering 3 lots.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
15 May 2026, 08:09 BST
Last source update
21 Aug 2026, 12:52 BST
Award evaluation window
Submission end – 1 Dec 2025
Authority reference
DN773583
FTS notice number
2025/S 000-035744
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
North West (UKD63)
Official registry OCID
ocds-h6vhtk-051e6a Find a Tender
Contract terms summary

Bidders can apply for the priority payment scheme - full details are set out in the ITT. Otherwise payment terms are 30 days for undisputed invoices as set out in the terms and conditions.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
28 Jul 2025, 09:00 BST
Clarification deadline
21 Jul 2025, 09:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.the-chest.org.uk ↗

Timeline

22 May 2025 → 21 Aug 2026 · 10 dates
  1. Planning notice published
    22 May 2025, 14:59 BST
  2. Next notice expected
    9 Jun 2025, 23:59 BST
  3. Tender notice published
    27 Jun 2025, 12:12 BST
  4. Clarification questions by
    21 Jul 2025, 09:00 BST
  5. Submission deadline
    28 Jul 2025, 09:00 BST
  6. Award decision expected by319 days ago
    1 Dec 2025, 23:59 GMT
  7. Assessment summaries sent306 days ago
    15 Dec 2025
  8. Standstill ends296 days ago
    24 Dec 2025, 23:59 GMT
  9. Contract starts199 days ago
    1 Apr 2026, 00:00 BST
  10. Latest notice published56 days ago
    21 Aug 2026, 12:52 BST

Notice history

7 events · 2 releases on Find a Tender · since 22 May 2025
  1. Pipeline notice published
    22 May 2025, 14:59 BST
    UK1
  2. Tender notice published
    27 Jun 2025, 12:12 BST
    UK4
  3. Contract award notice published
    15 Dec 2025, 10:01 GMT
    UK6
  4. Contract signature expected
    9 Jan 2026, 23:59 GMT
    scheduled
  5. Contract signature expected
    1 Feb 2026, 23:59 GMT
    scheduled
  6. Contract details notice published
    15 May 2026, 08:09 BST
    UK7
  7. Contract details notice published
    21 Aug 2026, 12:52 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 7some still in standstill
Awarded value (inc. VAT) £126,000,0007 awards inc. VAT; no net value published
Bids received 5534 from SMEs
Named bidders 13published on the award notice
Contracts signed 3latest 16 Jun 2026
Awarded toValueDateStatus
Lot 1 · Chester Central1 award
Homecarers Care Services LtdSMELot one - Chester Central5 May 2026 – 4 May 2029 · up to 4 May 2031Extensions: 1+1 years, commissioners will review on performance and decide whether to extend or recommission · Options: option to increase or decrease care packages£18,000,000 inc. VAT12 Dec 2025standstill to 24 Dec 2025Standstill
Lot 2 · Chester South1 award
C4 Care LtdSME +1 morejoint awardLot two - Chester South5 May 2026 – 4 May 2029 · up to 4 May 2031Extensions: 1+1 years, commissioners will review on performance and decide whether to extend or recommission · Options: option to increase or decrease care packages£18,000,000 inc. VAT12 Dec 2025Awarded
Lot 3 · Chester South 21 award
Making SpaceSMELot three - Chester South 25 May 2026 – 4 May 2029 · up to 4 May 2031Extensions: 1+1 years , decision on how contact is performing as to whether its extended or re-tendered · Options: to increase or decrease care packages£18,000,000 inc. VAT12 Dec 2025standstill to 24 Dec 2025Standstill
Lot 4 · Northwich1 award
C4 Care LtdSMELot four - Northwich5 May 2026 – 4 May 2029 · up to 4 May 2031Extensions: 1+1 years , decision on how contact is performing as to whether its extended or re-tendered · Options: right to increase or decrease care packages£18,000,000 inc. VAT12 Dec 2025Awarded
Lot 5 · Rural1 award
The Human Support Group LimitedSMELot five - Rural5 May 2026 – 4 May 2029 · up to 4 May 2031Extensions: 1+1 years , decision on how contact is performing as to whether its extended or re-tendered · Options: review of performance will determine whether extended or re-tendered£18,000,000 inc. VAT12 Dec 2025Awarded
Lot 6 · Winsford1 award
Homecarers Care Services LtdSMELot six - Winsford5 May 2026 – 4 May 2029 · up to 4 May 2031Extensions: 1+1 years , decision on how contact is performing as to whether its extended or re-tendered · Options: review of performance, current marketplace, costs, best value as to whether to extend or re-tender£18,000,000 inc. VAT12 Dec 2025standstill to 24 Dec 2025Standstill
Lot 7 · Ellesmere Port1 award
Making SpaceSMELot seven - Ellesmere Port5 May 2026 – 4 May 2029 · up to 4 May 2031Extensions: review of performance, marketplace, costs, best value and whether extending or re-tender is most suitable · Options: to increase or decrease care packages£18,000,000 inc. VAT12 Dec 2025standstill to 24 Dec 2025Standstill

Contracts

  • Lot 5 Rural · The Human Support Group LimitedSME

    Signed
    16 Jun 2026
    Value
    £18,000,000 inc. VAT
    Period
    16 Jun 2026 – 4 May 2029 · up to 4 May 2031 with extensions
    Status
    active
    Extensions
    the council will review performance and whether the contract is still best value and meeting needs
    Options
    demand based contract so quantity can increase or decrease and changes may be made to care packages and type of care

  • Contract 2 · C4 Care LtdSME +1 more

    Signed
    24 Mar 2026
    Value
    £18,000,000 inc. VAT
    Period
    5 May 2026 – 4 May 2029 · up to 17 May 2031 with extensions
    Status
    active
    Extensions
    1+ 1 years, value for money and contract performance will determine whether extensions are used
    Options
    demand based contract so volume could increase / decrease

  • Northwich · C4 Care LtdSME

    Signed
    24 Mar 2026
    Value
    £18,000,000 inc. VAT
    Period
    5 May 2026 – 4 May 2029 · up to 4 May 2031 with extensions
    Status
    active
    Extensions
    1+1 years, contract performance
    Options
    demand based contract so volume can increase or decrease

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Chester Central8final-stage tenders · 15 at stage one50—
2 · Chester South5final-stage tenders · 11 at stage one40—
3 · Chester South 29final-stage tenders · 15 at stage one51—
4 · Northwich8final-stage tenders · 13 at stage one50—
5 · Rural6final-stage tenders · 13 at stage one30—
6 · Winsford8final-stage tenders · 15 at stage one50—
7 · Ellesmere Port11final-stage tenders · 18 at stage one72—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Cheshire West and Chester Council

Contracting authorityPublic authority - sub-central government GB-PPON: PCJB-2814-BHZP The Portal, Wellington Road, Ellesmere Port, North West, CH65 0BAContact email

Bidders & participating suppliers

13 commercial parties on the notice · 5 awarded
  • C4 CARE LIMITEDAwarded supplierGB-COH: 11246961GB-PPON: PYDG-1611-WBNP Riverview House Unit A14 The Embankment Business Park, Stockport, North West, SK4 3GNContact email
  • C4 CARE LIMITEDAwarded supplierGB-PPON: PYDG-1611-WBNP Riverview House Unit A14 The Embankment Business Park, Stockport, North West, SK4 3GNContact email
  • CARE AT HOME GROUP LTDBidder / tendererGB-COH: 05153902GB-PPON: PNMR-9617-PDYY Suite G4 Gateway House Old Hall Road, Wirral, North West, CH62 3NX
  • CARING CONNECTIONS LIMITEDBidder / tendererGB-COH: 02722484GB-PPON: PLHC-8687-GJXY First Floor 1a Edward House Woodward Road, Liverpool, North West, L33 7UY
  • COMFORT CALL LIMITEDBidder / tendererGB-COH: 05763279GB-PPON: PQPQ-6532-MXYG Cardinal House Abbeyfield Court, Nottingham, East Midlands, NG7 2SZ
  • GUARDIAN HOMECARE UK LTD.Bidder / tendererGB-COH: 04014602GB-PPON: PNYP-6481-CLPV Cardinal House Abbeyfield Court, Nottingham, East Midlands, NG7 2SZ
  • HOMECARE4U LIMITEDBidder / tendererGB-COH: 07455354GB-PPON: PBYC-1754-BDHM Crown House Stephenson Road, Colchester, East of England, CO4 9QR
  • HOMECARERS CARE SERVICES LIMITEDAwarded supplierGB-COH: 03729978GB-PPON: PHTT-4319-PRGP 245 Hammersmith Road, London, London, W6 8PWContact email
  • I CARE (GB) LIMITEDBidder / tendererGB-COH: 02905218GB-PPON: PDDG-1253-XXPY Kincraig Business Park Building 3, Blackpool, North West, FY2 0PJ
  • MAKING SPACEAwarded supplierGB-COH: 01642033GB-PPON: PGDX-4135-WLJX Lyne House 46 Allen Street, Cheshire, North West, WA2 7JBContact email
Show 3 more suppliers
  • THE HUMAN SUPPORT GROUP LIMITEDAwarded supplierGB-COH: 03513906GB-PPON: PYBW-1958-NHZL Cardinal House Abbeyfield Court, Nottingham, East Midlands, NG7 2SZContact email
  • VALLEY CARE DIRECT LIMITEDBidder / tendererGB-COH: 07393628GB-PPON: PRJX-5755-GJQZ Unit 7, The Village, Maisies Way, South Normanton, Alfreton, De55 2DS, East Midlands, De55 2DS
  • WILLOWBROOK (HYNDBURN) LIMITEDBidder / tendererGB-COH: 04881149GB-PPON: PJPR-7347-QWVV 188-190 Union Road, Lancashire, North West, BB5 3EG

Official documents & specifications (15)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
Show 4 more notices
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender