This notice announces an administrative change to an existing contract or market (a contract change notice). No new tender or admission is opened here; see the linked notices below for the original opportunity.
Official UK procurement notice
Security Services · UK public procurement notice
Authority: Velindre University NHS Trust (Central government)
What is being bought5 lots · detail below
Published requirement descriptionCardiff and Vale University Health Board posted a tender on the 27th June 2025 for the provision of security services across its estate. This contract is broken down into 5 lots:
Lot 1: Emergency Cover
Lot 2: Cardiff and Vale Health Inclusion Service (CAVHIS)
Lot 3: Alternative Treatment Service (ATS)
Lot 4: Woodland House Security
Lot 5: Rookwood Hospital Security.
The evaluation process for this tender has now concluded and Cardiff and Vale University Health Board are now in a position to award the contract.
CPV: Security services
Lots and requirements (5)Procurement structure
5 lots · all with a published value (£940,800 together) · same evaluation weights on every lotLot #1Emergency CoverAwardedRenewalPublished value£48,000
This will provide security cover across all CAVUHB sites during staff absences or if emergency situations arise. The staff provided will have to be SIA-licensed and the awarded provider must be able to respond to requests on short notice 24 hours a day, 7 days a week, all year round.
Please see specification on eTenderWales for the full specification.
Lot #2CAVHISAwardedRenewalPublished value£144,000
Lot 2 will cover the CAVHIS service that is provided at the Cardiff Royal Infirmary (CRI). This service provides public health screening for individuals who are not registered with a GP and find it challenging to access healthcare services.
Please see full specification on eTenderWales.
Lot #3ATSAwardedRenewalPublished value£76,800
Due to the heightened risk of violent behaviour occurring within this service, the scheme operates on a one in, one out basis and the successful supplier will need to provide security staff who have an SIA level 3 (Close Protection Operative) qualification. The staff provided are expected to protect the GP and staff from acts of physical and non-physical assault.
Please see full specification on eTenderWales
Lot #4Woodland HouseAwardedRenewalPublished value£96,000
Woodland House is the corporate Headquarters for CAVUHB and as such has a high footfall of both staff and visitors. As this is a frequently accessed site, it is vital that the front of house area maintains a safe, secure, and welcoming environment for all.
Please see full specification on eTenderWales
Lot #5Rookwood HospitalAwardedRenewalPublished value£576,000
Rookwood Hospital is currently unoccupied and awaiting further redevelopment and disposal planning. As an uninhabited and strategically sensitive site, Rookwood Hospital requires professional, reliable, and consistent security services to mitigate the risk of trespassing, vandalism, theft, and other security breaches.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical: 50%
- Commercial: 50%
Published award criteria (2)
- Technical
- Commercial
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Administrative change
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Defence & security
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 29 Jan 2026, 10:56 GMT
- Last source update
- 31 Mar 2026, 10:29 BST
- Award evaluation window
- Submission end – 4 Nov 2025
- Authority reference
CAV-OJEU-59486- FTS notice number
2025/S 000-035889- Latest notice
- Contract change notice (UK10)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-051f2cFind a Tender
How it was run
Official notice- Submission deadline
- 31 Jul 2025, 12:00 BST
- Clarification deadline
- 24 Jul 2025, 16:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
22 May 2025 → 31 Mar 2026 · 11 dates- Planning notice published22 May 2025, 16:45 BST
- Market engagement30 May 2025, 23:59 BST
If you require any further information regarding this notice please contact the contract manager.
- Next notice expected2 Jun 2025, 23:59 BST
- Tender notice published27 Jun 2025, 16:03 BST
- Clarification questions by24 Jul 2025, 16:00 BST
- Submission deadline31 Jul 2025, 12:00 BST
- Award decision expected by345 days ago4 Nov 2025, 23:59 GMT
- Contract starts319 days ago1 Dec 2025
- Assessment summaries sent260 days ago29 Jan 2026
- Standstill ends248 days ago9 Feb 2026, 23:59 GMT
- Latest notice published198 days ago31 Mar 2026, 10:29 BST
Notice history
7 events · 3 releases on Find a Tender · since 22 May 2025- Preliminary market engagement notice published22 May 2025, 16:45 BSTUK2
- Tender notice published27 Jun 2025, 16:03 BSTUK4
- Contract award notice published29 Jan 2026, 10:56 GMTUK6
- Contract signature expected11 Feb 2026, 23:59 GMTscheduled
- Contract details notice published13 Feb 2026, 12:06 GMTUK7
- Contract change notice published31 Mar 2026, 10:29 BSTUK10
- Contract change proposed1 Apr 2026, 23:59 BSTThis uplift to the contract is for the inclusion of two additional security guards to be based in the Housing Options Centre (HOC) to support the phased transition of CAVHIS from Cardiff Royal Infirmary (CRI) to the HOC. This uplift will support two security guards on a fixed term 3- month contract. After this period, the service needs will be reassessed to see if there is still a requirement for 2 guards at each site or if the security guards currently located at CRI can relocate to the HOC.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Emergency Cover1 award | |||
| Red Watch SecuritySME16 Feb 2026 – 15 Feb 2029 · up to 15 Feb 2031Extensions: The extension is to be taken in annual tranches at the sole discretion of the Health Board | £104,520 | 29 Jan 2026 | Awarded |
| Lot 2 · CAVHIS1 award | |||
| Citadel TSG LimitedSMECardiff and Vale Health Inclusion Service (CAVHIS)16 Feb 2026 – 15 Feb 2029 · up to 15 Feb 2031Extensions: The extension is to be taken in annual tranches at the sole discretion of the Health Board. | £409,500 | 29 Jan 2026 | Awarded |
| Lot 3 · ATS1 award | |||
| Citadel TSG LimitedSMEAlternative Treatment Service (ATS)16 Feb 2026 – 15 Feb 2029 · up to 15 Feb 2031Extensions: Extension period is to be taken in annual tranches at the sole discretion of the Health Board | £109,200 | 29 Jan 2026 | Awarded |
| Lot 4 · Woodland House1 award | |||
| Chamberlains Security (Cardiff) LtdSME16 Feb 2026 – 15 Feb 2029 · up to 15 Feb 2031Extensions: Extension to be taken in annual tranches at the sole discretion of the Health Board. | £301,548 | 29 Jan 2026 | Awarded |
| Lot 5 · Rookwood Hospital1 award | |||
| Citadel TSG LimitedSME16 Feb 2026 – 15 Feb 2027 · up to 15 Feb 2031Extensions: Extension to be taken in annual tranches at the sole discretion of the Health Board | £1,679,288 | 29 Jan 2026 | Awarded |
Contracts
Lot 1 - Emergency Cover · Red Watch SecuritySME
- Signed
- 12 Feb 2026
- Value
- £104,520
- Period
- 16 Feb 2026 – 15 Feb 2029 · up to 15 Feb 2031 with extensions
- Status
- active
- Extensions
- Extension period is to be taken in annual tranches at the sole discretion of the Health Board.
Lot 2 - CAVHIS · Citadel TSG LimitedSME
- Signed
- 12 Feb 2026
- Value
- £409,500
- Period
- 16 Feb 2026 – 15 Feb 2029 · up to 15 Feb 2031 with extensions
- Status
- active
- Extensions
- Extension period is to be taken in annual tranches at the sole discretion of the Health Board.
- Change proposed 1 Apr 2026 This uplift to the contract is for the inclusion of two additional security guards to be based in the Housing Options Centre (HOC) to support the phased transition of CAVHIS from Cardiff Royal Infirmary (CRI) to the HOC. This uplift will support two security guards on a fixed term 3- month contract. After this period, the service needs will be reassessed to see if there is still a requirement for 2 guards at each site or if the security guards currently located at CRI can relocate to the HOC. , new value £441,244
3 agreed KPIs: Staff Competency · Reporting · Staff Availability
- Staff Competency
- Reporting
- Staff Availability
Lot 3 - ATS · Citadel TSG LimitedSME
- Signed
- 12 Feb 2026
- Value
- £109,200
- Period
- 16 Feb 2026 – 15 Feb 2029 · up to 15 Feb 2031 with extensions
- Status
- active
- Extensions
- Extension period to be taken in annual tranches at the sole discretion of the Health Board.
3 agreed KPIs: Staff Competency · Reporting · Staff Availability
- Staff Competency
- Reporting
- Staff Availability
Lot 4 - Woodland House · Chamberlains Security (Cardiff) LtdSME
- Signed
- 12 Feb 2026
- Value
- £301,548
- Period
- 16 Feb 2026 – 15 Feb 2029 · up to 15 Feb 2031 with extensions
- Status
- active
- Extensions
- Extension period to be taken in annual tranches at the sole discretion of the Health Board.
3 agreed KPIs: Response Time · Reporting · Staff Competency
- Response Time
- Reporting
- Staff Competency
Lot 5 - Rookwood Hospital · Citadel TSG LimitedSME
- Signed
- 12 Feb 2026
- Value
- £1,679,288
- Period
- 16 Feb 2026 – 15 Feb 2027 · up to 15 Feb 2031 with extensions
- Status
- active
- Extensions
- Extension option to be taken in annual tranches at the sole discretion of the Health Board.
3 agreed KPIs: Patrol Frequency · Incident Response Time · Reporting
- Patrol Frequency
- Incident Response Time
- Reporting
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Emergency Cover | 12final-stage tenders · 13 at stage one | 0 | 0 | — |
| 2 · CAVHIS | 10final-stage tenders · 12 at stage one | 0 | 0 | — |
| 3 · ATS | 8final-stage tenders · 11 at stage one | 0 | 0 | — |
| 4 · Woodland House | 11final-stage tenders · 13 at stage one | 0 | 0 | — |
| 5 · Rookwood Hospital | 10final-stage tenders · 12 at stage one | 0 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
3 commercial parties on the notice- Chamberlains Security (Cardiff) LtdAwarded supplier
- Citadel TSG LimitedAwarded supplier
- Red Watch Security LimitedAwarded supplier
Official documents & specifications (15)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications eTenderWales
- Technical specifications eTenderWales
Notices published for this procedure
- Contract change notice Contract change notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
Show 5 more notices
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender