Find a TenderAwardedContract details notice
Published 9 Jul 2025, 10:46 BST

Official UK procurement notice

Collection of Deceased and Delivery to Mortuaries for the South London Coroners Service and Public Health Funerals

Official notice

Authority: London Borough of Croydon (Local council)

3 lotsServicesOpen procedureAbove thresholdSME suitable
Published estimate£2,250,000envelope for 3 lots · £2,700,000 inc. VAT
Submissions closed 8 Aug 2025awarded 1 Dec 2025
Awarded to ROWLAND BROTHERS LTD3 awards
Contract term 5 yrsends 1 Oct 2030 · starts 1 Oct 2025

What is being bought3 lots · detail below

Published requirement description

The London Borough of Croydon issued an Invitation to Tender (ITT) for the following two contracts that will run from the 1st October 2025 to the 30th September 2030:

Coroners Body Removals for the South London coroner jurisdiction comprising the London boroughs of Bexley, Bromley, Croydon and Sutton

The coroner is a special judge who investigates unnatural or violent deaths, where the cause of death is unknown, or because the death took place in prison, police custody or another type of state detention, such as a mental health hospital. The investigation may include an inquest hearing. The coroner’s role is to find out who died and how, when and where they died. In some cases, it is necessary to hold a post mortem examination to find out the cause of death. If the deceased died in the community the body must be transported to the coroner’s mortuary for the post mortem examination, or transferred to a specialist post mortem facility and this contract provides for this service. There are two lots:

Lot 1 (West – Croydon and Sutton): to collect deceased in the community, or from hospital and transport to either Croydon University Hospital or Princess Royal University Hospital, Farnborough.

Lot 2 (East – Bexley and Bromley): to collect deceased in the community, or from hospital and transport to St Helier Hospital, Carshalton, Surrey.

Public Health Funerals

Lot 3: The Council has a statutory duty under the provisions of Section 46 of the Public Health (Control of Disease ) Act 1984 to undertake the funeral of a deceased person, who died in the Borough and where no other arrangements have been made or are about to be made. The Council will be seeking to appoint a single Funeral Director to make all the necessary arrangements and to provide a dignified funeral in all such cases.

These two contract (3 Lots) will be of interest to suitably experienced Funeral Directors and transportation providers who will have the necessary trained staff, vehicles and equipment to carry out these vital public service functions. Tenderers were able to apply for 1, 2 or all 3 lots, and may be awarded 1, 2 or all 3 lots.

To apply for these contracts, you must have first registered on the council’s e-procurement portal. If you require assistance in using the portal please contact the Support Helpdesk by contacting the e-Sourcing Portal Helpdesk:[email protected] or 0845 557 8079 / +44 (0) 114 407 0065

The Council is procuring via the Open Tender Procedure in accordance with the Procurement Act 23.

CPV: Funeral services · Road transport services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£2,250,000 together) · same conditions of participation on every lot
Lot #1(West – Croydon and Sutton) for the Collection of Deceased and Delivery to Mortuaries for the South London Coroners ServiceAwarded 5 yrsSMEPublished value£450,000

The source published no individual description for this lot.

Contract period: 1 Oct 2025 – 1 Oct 2030 (5 yrs)Value: £450,000 exc. VAT · £540,000 inc. VAT
Delivery: LondonEligibility: SME eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As set out in the tender documents

  • Technical & professional ability

    As set out in the tender documents

Lot #2(East – Bexley and Bromley) for the Collection of Deceased and Delivery to Mortuaries for the South London Coroners ServiceAwarded 5 yrsSMEPublished value£800,000

Lot 2 (East – Bexley and Bromley) for the Collection of Deceased and Delivery to Mortuaries for the South London Coroners Service Body Removals

Contract period: 1 Oct 2025 – 1 Oct 2030 (5 yrs)Value: £800,000 exc. VAT · £960,000 inc. VAT
Delivery: LondonEligibility: SME eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As set out in the tender documents

  • Technical & professional ability

    As set out in the tender documents

Lot #3Public Health FuneralsAwarded 5 yrsSMEPublished value£1,000,000

Lot 3 Public Health Funerals

Contract period: 1 Oct 2025 – 1 Oct 2030 (5 yrs)Value: £1,000,000 exc. VAT · £1,200,000 inc. VAT
Delivery: LondonEligibility: SME eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As set out in the tender documents

  • Technical & professional ability

    As set out in the tender documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation · identical on every lot2
  • Economic & financial standing

    As set out in the tender documents

  • Technical & professional ability

    As set out in the tender documents

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
9 Jul 2025, 10:46 BST
Last source update
18 May 2026, 15:24 BST
Award evaluation window
Submission end – 1 Sept 2025
Authority reference
LBC/TN448
FTS notice number
2025/S 000-038487
Latest notice
Contract details notice (UK7)
Classification (CPV)
Funeral servicesRoad transport services
Delivery area
London (UKI51)
Official registry OCID
ocds-h6vhtk-055bc0 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
8 Aug 2025, 13:00 BST
Clarification deadline
29 Jul 2025, 18:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

9 Jul 2025 → 18 May 2026 · 8 dates
  1. Tender notice published
    9 Jul 2025, 10:46 BST
  2. Clarification questions by
    29 Jul 2025, 18:00 BST
  3. Submission deadline
    8 Aug 2025, 13:00 BST
  4. Award decision expected by
    1 Sept 2025, 00:59 BST
  5. Contract starts380 days ago
    1 Oct 2025
  6. Assessment summaries sent319 days ago
    1 Dec 2025
  7. Standstill ends308 days ago
    11 Dec 2025, 23:59 GMT
  8. Latest notice published151 days ago
    18 May 2026, 15:24 BST

Notice history

5 events · 3 releases on Find a Tender · since 9 Jul 2025
  1. Tender notice published
    9 Jul 2025, 10:46 BST
    UK4
  2. Contract award notice published
    1 Dec 2025, 17:43 GMT
    UK6
  3. Status changed to complete
    1 Dec 2025, 17:43 GMT
  4. Contract signature expected
    5 Jan 2026, 23:59 GMT
    scheduled
  5. Contract details notice published
    18 May 2026, 15:24 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £1,914,5003 awards exc. VAT
Bids received 1515 from SMEs
Contracts signed 3latest 4 Feb 2026
Awarded toValueDateStatus
Lot 1 · (West – Croydon and Sutton) for the Collection of Deceased and Delivery to Mortuaries for the South London Coroners Service3 awards
ROWLAND BROTHERS LTDSMELot 1 (West - Croydon and Sutton) for the Collection of Deceased and Delivery to Mortuaries for the South London Coroners Service Body Removals5 Jan 2026 – 4 Jan 2031£517,5001 Dec 2025Awarded
ROWLAND BROTHERS LTDSMELot 2 (East - Bexley and Bromley) for the Collection of Deceased and Delivery to Mortuaries for the South London Coroners Service Body Removals5 Jan 2026 – 4 Jan 2031£920,0001 Dec 2025Awarded
ROWLAND BROTHERS LTDSMELot 3 Public Health Funerals5 Jan 2026 – 4 Jan 2031£477,0001 Dec 2025Awarded

Contracts

  • Lot 1 of the Collection of Deceased and Delivery to Mortuaries for the South London Coroners Service and the undertaking of Public Health Funerals on behalf of Bereavement Services - L B Croydon · ROWLAND BROTHERS LTDSME

    Signed
    4 Feb 2026
    Value
    £517,500
    Period
    4 Feb 2026 – 3 Feb 2031
    Status
    active
  • Contract Lot 2 Bexley Lot 2 (East – Bexley and Bromley) for the Collection of Deceased and Delivery to Mortuaries for the South London Coroners Service Body Removals · ROWLAND BROTHERS LTDSME

    Signed
    4 Feb 2026
    Value
    £920,000
    Period
    4 Feb 2026 – 3 Feb 2031
    Status
    active
  • Lot 3 Public Health Funerals · ROWLAND BROTHERS LTDSME

    Signed
    4 Feb 2026
    Value
    £1,150,000
    Period
    4 Feb 2026 – 3 Feb 2031
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · (West – Croydon and Sutton) for the Collection of Deceased and Delivery to Mortuaries for the South London Coroners Service5final-stage tenders · 7 at stage one50—
2 · (East – Bexley and Bromley) for the Collection of Deceased and Delivery to Mortuaries for the South London Coroners Service5final-stage tenders · 7 at stage one50—
3 · Public Health Funerals5final-stage tenders · 7 at stage one50—

Contracting authority & participating public bodies

London Borough of Croydon

Contracting authorityPublic authority - sub-central government GB-PPON: PJTH-3594-VXYL Bernard Wetherill House, Fell Road, Croydon, London, CR01EAContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • ROWLAND BROTHERS LTDAwarded supplierGB-COH: 06883205GB-PPON: PDZW-8337-JTMN 299-303 Whitehorse Road, Croydon, London, CR0 2HRContact email

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
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