Find a TenderAwarded
Published 10 Aug 2021, 22:45 BST

Official UK procurement notice

Staffordshire and Stoke on Trent GP Out of Hours Service

Official notice

Authority: NHS Stafford and Surrounds Clinical Commissioning Group (NHS & healthcare)·Consortium: 13 public authorities

3 lotsServicesOpen procedureMax 2 lots per supplier
Awarded value£63,881,9632 contracts · exc. VAT
Submissions closed 17 Sept 2021awarded 24 Mar 2022
Awarded to Vocare Limited2 awards
Contract term 5 yrsends 31 Mar 2027 · starts 1 Apr 2022

What is being bought3 lots · detail below

Published requirement description

Staffordshire & Stoke on Trent CCGs sought to commission a GP Out of Hours service which aligns with the requirements of the NHSE Integrated Urgent Care national service specification. This service will come into effect from the 1st April 2022 via a multiyear contract.

Commissioners tendered for services split into two (2) LOTs:-

LOT 1 - NHS North Staffordshire Clinical Commissioning Group (CCG)and Stoke on Trent CCG

LOT 2 - NHS Cannock Chase CCG, South East Staffordshire & Seisdon Peninsula CCG, East Staffordshire CCG and Stafford & Surrounds CCG

In addition to the core GP OOH service requirements LOT 2, covering the South CCG regions also incorporates an out of hours' provision for the Staffordshire prisons.

The contract is now awarded and let for a period of five (5) years with the option to extend up to two (2) years.

CPV: Health services

Lots and requirements (3)Procurement structure

3 lots · 2 with a published value (£65,175,621 together) · win at most 2 of them · same evaluation weights on every lot
Lot #1North Staffordshire and Stoke on Trent GP Out of Hours ServiceCancelledLot estimate not published

NHS Cannock Chase Clinical Commissioning Group (CCG), North Staffordshire CCG, South East Staffordshire & Seisdon Peninsula CCG, Stoke on Trent CCG, East Staffordshire CCG and Stafford & Surrounds CCG have completed a formal procurement for GP Out of Hours (GP OOH) services across the aforementioned CCG catchment areas. Services will commence from the 1st April 2022 for a period of five (5) years with the option to extend up to two (2) years and will be split into two LOTS:

LOT 1 - NHS North Staffordshire CCG and Stoke on Trent CCG

LOT 2 - NHS Cannock Chase CCG, South East Staffordshire & Seisdon Peninsula CCG, East Staffordshire CCG and Stafford & Surrounds CCG.

Services will align with the national requirements for integrated urgent care and deliver the following core components of the service:

  • Receive calls and referrals from NHS 111
  • Receive calls and referrals from Health Care Professionals (HCPs) seeking additional clinical telephone advice for patients being attended in their place of residence or public place
  • Ability to consult patients by a variety of means including remotely, face to face either at specified hubs or in their own homes.
  • Provide clinical support to the Clinical Assessment Service that sits under NHS111

The Staffordshire and Stoke on Trent GP Out of Hours Services contracts will run alongside the wider integrated urgent care offering across Staffordshire and Stoke on Trent and collaboration between partners will be fundamental as the Urgent and Emergency Care services transform. Additional information: Lot 1 North Price for 5 Year Contract Period £22,174,130

Lot 1 North Price for optional up to 2 year extension period £9,712,268

Lot 1 North Total Price to include optional extension £31,886,398

Delivery: West Midlands · North Staffordshire and Stoke on Trent
Lot #2South Staffordshire CCGs (Including Prisons)Cancelled 5 yrsPublished value£31,995,565

NHS Cannock Chase Clinical Commissioning Group (CCG), North Staffordshire CCG, South East Staffordshire & Seisdon Peninsula CCG, Stoke on Trent CCG, East Staffordshire CCG and Stafford & Surrounds CCG have completed a formal procurement for GP Out of Hours (GP OOH) services across the aforementioned CCG catchment areas. Services will commence from the 1st April 2022 for a period of five (5) years with the option to extend up to two (2) years.

In addition to the core GP OOH service requirements covering the South CCG regions services will also incorporate an out of hours' provision for the Staffordshire prisons.

Services align with the national requirements for integrated urgent care and deliver the following core components of the service:

  • Receive calls and referrals from NHS 111
  • Receive calls and referrals from Health Care Professionals (HCPs) seeking additional clinical telephone advice for patients being attended in their place of residence or public place
  • Ability to consult patients by a variety of means including remotely, face to face either at specified hubs or in their own homes.
  • Provide clinical support to the Clinical Assessment Service that sits under NHS111

The Staffordshire and Stoke on Trent GP Out of Hours Services contracts will work alongside the wider integrated urgent care offering across Staffordshire and Stoke on Trent and collaboration between partners will be fundamental as the Urgent and Emergency Care services transform. Additional information: Lot 2 South Price for 5 Year Contract Period £22,853,975

Lot 2 South Price for optional up to 2 year extension period £9,141,590

Lot 2 South Total Price to include optional extension £31,995,565

Contract period: 1 Apr 2022 – 31 Mar 2027 (5 yrs)
Delivery: West Midlands · South Staffordshire and Staffordshire and Stoke on Trent Prisons
Variant bids: not allowed
Lot #3NHS Cannock Chase Clinical Commissioning Group (CCG), North Staffordshire CCG, South… 5 yrsPublished value£33,180,056

NHS Cannock Chase Clinical Commissioning Group (CCG), North Staffordshire CCG, South East Staffordshire & Seisdon Peninsula CCG, Stoke on Trent CCG, East Staffordshire CCG and Stafford & Surrounds CCG wish to tender and enter a formal procurement for GP Out of Hours (GP OOH) services across the aforementioned CCG catchment areas. Services will commence from the 1st April 2022 for a period of five (5) years with the option to extend up to two (2) years and will be split into two LOTS:

LOT 1 - NHS North Staffordshire CCG and Stoke on Trent CCG

LOT 2 - NHS Cannock Chase CCG, South East Staffordshire & Seisdon Peninsula CCG, East Staffordshire CCG and Stafford & Surrounds CCG.

In addition to the core GP OOH service requirements LOT 2, covering the South CCG regions will also incorporate an out of hours’ provision for the Staffordshire prisons.

Services should align with the national requirements for integrated urgent care and deliver the following core components of the service:

  • Receive calls and referrals from NHS 111
  • Receive calls and referrals from Health Care Professionals (HCPs) seeking additional clinical telephone advice for patients being attended in their place of residence or public place
  • Ability to consult patients by a variety of means including remotely, face to face either at specified hubs or in their own homes.
  • Provide clinical support to the Clinical Assessment Service that sits under NHS111

Across Staffordshire we will be consulting on the future Urgent Treatment Centre (UTC) configurations, Providers should be mindful that Commissioners have an aspiration to align GP OOH services to this offer in the future.

TUPE is expected to apply and further indicative details of this are included within the ITT documents.

The Staffordshire and Stoke on Trent GP Out of Hours Services contracts will be part of the wider integrated urgent care offering across Staffordshire and Stoke on Trent and collaboration between partners will be fundamental as the Urgent and Emergency Care services transform.

The CCG has set an affordability threshold for each of the lots within the Procurement. The

CCG reserves the right to request clarification and not to consider Bids that are above the affordability envelope and reserve the right to seek clarification on bids that are unusually low with regards to the affordability threshold

The Affordability thresholds are;

Lot 1 North £4,740,008 per annum

Lot 2 South £4,570,795 per annum

These are indicative thresholds set to reflect the expected costs of providing the service specifications and bidders are encouraged to avoid exceeding the thresholds.

Contract period: 1 Apr 2022 – 31 Mar 2027 (5 yrs)
Delivery: West Midlands · North Staffordshire and Stoke on Trent
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 100Price: 25
Published sub-criteria (3)
  • Quality Sections: 75
  • Finance: 25
  • price: 25
Published award criteria (3)
  • Quality Sections: 75%
  • Finance: 25%
  • Price: 25%
Lot distribution rule: It is the CCG's intention to commission two separate contracts, however if the same provider is awarded both contracts then the North and South localities reserve the right to discuss bringing together the contracts under one management structure, although this is not guaranteed.
What this means for your bid
  • Price carries 25 of 125 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
10 Aug 2021, 22:45 BST
Last source update
5 Apr 2022, 10:16 BST
Award evaluation window
17 Sept 2021 – …
FTS notice number
2022/S 000-009060
Classification (CPV)
Health services
Delivery area
West Midlands (UKG23)
Official registry OCID
ocds-h6vhtk-02d334 Find a Tender

Publisher note: This contract is for clinical services which are light touch regime services for the purpose of the Public Contracts Regulations 2015 as specified in Schedule 3 of the Regulations ('Regulations'). Accordingly, the contracting authority is only bound by those parts of the Regulations detailed in Chapter 3 Particular Procurement Regimes Section 7. The contracting authority is not voluntarily following any other part of the regulations. As the CCG is a relevant body for the purpose of the National Health Service (Procurement, Patient Choice and Competition) (No 2) Regulations 2013 these regulations also apply to this procurement. All dates, time periods and values specified in this notice are provisional and the contracting authority reserves the right to change these. Transparency: the contracting authority is subject to the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004 (EIR) and may be required to disclose information received in the course of this service under FOIA or the EIR. In addition, and in accordance with the UK Government's policies on transparency. This service may be subject to possible redactions at the discretion of the contracting Authority. Any redactions, whether in relation to information requests under FOIA, the EIR or policies on transparency will be in accordance with those grounds prescribed under the Freedom of Information Act 2000 and the Environmental Information Regulations 2004. Further information on transparency can be found at: https://www.gov.uk/government/publications/procurement-and-contracting-transparency-requirements guidance.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
17 Sept 2021
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
17 Sept 2021, 17:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

17 Sept 2021 → 5 Apr 2022 · 4 dates
  1. Submission deadline
    17 Sept 2021
  2. Bids opened
    17 Sept 2021, 17:00 BST
  3. Contract starts
    1 Apr 2022, 00:00 BST
  4. Notice published
    5 Apr 2022, 10:16 BST

Notice history

2 events · 2 releases on Find a Tender · since 5 Apr 2022
  1. Status changed to complete
    5 Apr 2022, 10:16 BST
  2. Buyer details updated
    5 Apr 2022, 10:16 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £63,881,9632 contracts exc. VAT
Bids received 5
Contracts signed 2latest 24 Mar 2022
Awarded toValueDateStatus
Not linked to a lot2 awards
Vocare LimitedLot 1 North Staffordshire and Stoke on Trent GP Out of Hours Service£31,886,398 †—Awarded
Vocare LimitedLot 2 South Staffordshire CCGs (Including Prisons)£31,995,565 †—Awarded

Contracts

  • Lot 1 North Staffordshire and Stoke on Trent GP Out of Hours Service · Vocare Limited

    Signed
    24 Mar 2022
    Value
    £31,886,398
    Status
    active
  • Lot 2 South Staffordshire CCGs (Including Prisons) · Vocare Limited

    Signed
    24 Mar 2022
    Value
    £31,995,565
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5bids———

Contracting authority & participating public bodies

10 public bodies on the notice

NHS Stafford and Surrounds Clinical Commissioning Group

Contracting authorityNHS & healthcareBody governed by public lawHealth Number 2, Staffordshire Place, Stafford, West Midlands, ST16 2LPContact email, phone

Consortium members and other public bodies

  • NHS Cannock Chase Clinical Commissioning GroupContracting authority Stafford, West MidlandsContact email
  • NHS East Staffordshire CCGContracting authority Burton, West MidlandsContact email
  • NHS East Staffordshire Clinical Commissioning GroupContracting authority Burton, Staffordshire, West MidlandsContact email
  • NHS Midlands and Lancashire CSUContracting authorityBody governed by public lawHealth Stoke on Trent, West MidlandsContact email, phone Published organisation website ↗
  • NHS North Staffordshire Clinical Commissioning GroupContracting authority Stoke on Trent, West MidlandsContact email
  • NHS South East Staffordshire and Seisdon Peninsula Clinical Commissioning GroupContracting authority Stafford, West MidlandsContact email, phone
  • NHS Stafford and Surrounds CCGContracting authorityMediation bodyReview body Stafford, West MidlandsContact email
  • NHS Stoke on Trent Clinical Commissioning GroupContracting authority Stoke on Trent, West MidlandsContact email
  • South East Staffordshire and Seisdon Peninsula Clinical Commissioning GroupContracting authority Staffordshire, West MidlandsContact email

Dispute resolution & review bodies

  • NHS Stafford and Surround Clinical Commissioning GroupMediation body Stafford
  • Stafford and Surrounds CCGReview contact point Stafford

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.