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Published 6 Oct 2023, 16:06 BST

Official UK procurement notice

Health Watch and Independent Complaints Advocacy Services

Official notice

Authority: Barnsley Metropolitan Borough Council (Local council)

2 lotsServicesOpen procedureSME suitable
Sectors: Health & Social Care (85) Delivery: Yorkshire & Humber (UKE31)
Published estimate£975,000total for 2 lots
Submissions closed 6 Nov 2023awarded 2 Jan 2024
Awarded to Cloverleaf Advocacy 2000 Ltd
Contract term 5 yrsends 31 Mar 2029 · extension options published · starts 1 Apr 2024

What is being bought2 lots · detail below

Published requirement description

Barnsley Metropolitan Borough Council (the Council) is looking to recommission its contract for the delivery of an Independent Health Complaints Advocacy (IHCA) Service, which is known in Barnsley as the Independent Complaints Advocacy Service (ICAS) and the contract for provision of Healthwatch Barnsley.

This procurement has been advertised as one notice, bidders can apply for either of the lots Healthwatch and ICAS service or both services.

Both services require to develop close working relationships with the provider for each service.

Healthwatch has not been awarded following the procurement process.

CPV: Health and social work services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£975,000 together)
Lot #1HealthwatchAwardedRenewal 5 yrsPublished value£750,000
Contract period: 1 Apr 2024 – 31 Mar 2029 (5 yrs)
Delivery: Yorkshire & Humber
Extensions: 01/04/2024 - 31/03/2027 With an option to extend for 2 years (+1 +1)Variant bids: not allowed
85000000 Health and social work services
Lot #2Independent Complaints Advocacy ServicesRenewal 5 yrsPublished value£225,000
Contract period: 1 Apr 2024 – 31 Mar 2029 (5 yrs)
Delivery: Yorkshire & Humber
Extensions: 01/04/2024 - 31/03/2027 With an option to extend for 2 years (+1 +1)Variant bids: not allowed
85000000 Health and social work services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 15%Social value: 5%
Published award criteria (3)
  • Quality: 80%
  • Social Value: 5%
  • Price: 15%
What this means for your bid
  • Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
6 Oct 2023, 16:06 BST
Last source update
4 Jan 2024, 12:50 GMT
Award evaluation window
6 Nov 2023 – …
FTS notice number
2024/S 000-000211
Classification (CPV)
Health and social work services
Delivery area
Yorkshire & Humber (UKE31)
Official registry OCID
ocds-h6vhtk-0408b7 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
6 Nov 2023, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
6 Nov 2023, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

uk.eu-supply.com/app/rfq/rwlentrance_… ↗

Timeline

6 Nov 2023 → 1 Apr 2024 · 4 dates
  1. Submission deadline
    6 Nov 2023, 12:00 GMT
  2. Bids opened
    6 Nov 2023, 12:00 GMT
  3. Notice published
    4 Jan 2024, 12:50 GMT
  4. Contract starts
    1 Apr 2024, 00:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    4 Jan 2024, 12:50 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Bids received 32 from SMEs
Contracts signed 1latest 2 Jan 2024
Awarded toValueDateStatus
Lot 1 · Healthwatch1 award
Cloverleaf Advocacy 2000 LtdLot 2 Independent Complaints Advocacy Services——Awarded

1 further award records carry no date or value.

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Healthwatch3bids · 3 electronic · 3 from abroad2—£1 – £225,000

Contracting authority & participating public bodies

Barnsley Metropolitan Borough Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services N/A Town Hall, Barnsley, South Yorkshire, Yorkshire & Humber, S70 2TAContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court of JusticeMediation body London
  • The High Court of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • Cloverleaf Advocacy 2000 LtdAwarded supplierN/A 5th Floor, Empire House, Wakefield Road, Dewsbury, WF12 8DJ, Dewsbury, Yorkshire & Humber, WF12 8DJContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria