Find a TenderAwarded
Published 25 Apr 2023, 16:54 BST

Official UK procurement notice

Long Term Care and Support and Reablement

Official notice

Authority: London Borough of Camden (Local council)

3 lotsServicesOpen procedureSME suitableMax 2 lots per supplier
Published estimate£3,900,000total for 3 lots
Submissions closed 31 May 2023awarded 9 Aug 2023
Awarded to Rather Home Ltd, Focus Care Link Ltd3 awards

What is being bought3 lots · detail below

Published requirement description

The London Borough of Camden has awarded one geographically based long term and support contract and two reablement locality contracts. All three contracts are for 18 months, commencing on or around [insert date David], and fall within the first phase of a 5-year transformation project and will take place alongside a number of ‘test and learn’ approaches that explore new ways of supporting residents in their home; this will include specialist in-house options which will develop alongside the commissioned services. The contracts were let under Regulations 74 to 77 (Social and Other Specific Services) of the Public Contract

CPV: Health and social work services · Health services · Other services · Physical well-being services · Social work and related services

Lots and requirements (3)Procurement structure

3 lots · no lot values published · win at most 2 of them · evaluation weights differ by lot
Lot #1Long Term Care - Central NeighbourhoodAwarded

The provision of care and support delivered in the home of Camden residents in the ‘Central Neighbourhood’ aged 18 and over who will draw on care and support on a longer term basis. The tender was let under the Social and Other Specific Services (Light Touch Regime) of the Public Contract Regulations 2015 which allowed the Council to design a flexible procedure provided that it complied with the principles of equal treatment and transparency.

A one-stage process was used where suppliers were required to submit responses to both Selection Criteria and Award Criteria. Following evaluation of the Selection Criteria, and after any tie break principles were applied as described in the published tender documents, the five highest scoring tenderers for Lot 1 were evaluated against the Award Criteria

Delivery: London
Variant bids: not allowed
Lot #2Reablement -North WestAwarded

The tender fell under the Light Touch Regime of the Public Contract Regulations 2015. This allows the Council to design its own procedure provided that it:

Compiles with the principles of equal treatment and transparency.

Carries out the procedure in conformity with the information included, and

Sets time limits that are reasonable and proportionate.

A one-stage process was used where suppliers were required to submit responses to both Selection Criteria (assessing technical capacity and experience) and Award Criteria (assessing proposals for delivering the service).

Following evaluation of the Selection Criteria, the five highest scoring tenderers had their Award Criteria evaluated.

The contract was awarded to the tenderer with the highest score (Award Criteria and Price) Rather Home ltd

They demonstrated a robust implementation plan with timescales, achievable milestones, staffing action plan, details of partnership development and provided a communication plan with key actions for each target audience. They also provided a proportionate and timely response to the safeguarding scenario including their process, organisational awareness, embedding learning, involving family and reporting practices. There was strong evidence of local recruitment and connections to the local community was provided. Furthermore, they demonstrated an understanding of strengths-based approaches with examples that substantiated their approach. Significant evidence of staff training was provided and an emphasis on the resident voice in managing quality.

Delivery: London
Variant bids: not allowed
Lot #3Reablement North East NeighbourhoodAwarded

The provision of care and support delivered in the home of Camden residents in the ‘North West Locality’ aged 18 years or over who would benefit from a reablement service. The tender was let under the Social and Other Specific Services (Light Touch Regime) of the Public Contract Regulations 2015, which allowed the Council to design a flexible procedure provided that it complied with the principles of equal treatment and transparency.

A one-stage process was used where suppliers were required to submit responses to both Selection Criteria and Award Criteria. Following evaluation of the Selection Criteria, and after any tie break principles were applied as described in the published tender documents, the five highest scoring tenderers for Lot 2 were evaluated against the Award Criteria. ,

Delivery: London
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot distribution rule: tenderers may apply for all three lots however tenderers may not win both reablement lots (lot 2 and lot 3) and must express their preference. Tenderers can win Lot 1 and one of the reablement lots (lot 2 or Lot 3)
What this means for your bid
  • Price carries 40 points on every lot: a 10% discount moves about 4 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
25 Apr 2023, 16:54 BST
Last source update
15 Sept 2023, 19:13 BST
Award evaluation window
31 May 2023 – …
Authority reference
DN666921
FTS notice number
2023/S 000-027430
Classification (CPV)
Health and social work servicesHealth servicesOther servicesPhysical well-being servicesSocial work and related services
Delivery area
London (UKI31)
Official registry OCID
ocds-h6vhtk-03c41e Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
31 May 2023, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
31 May 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

31 May 2023 → 15 Sept 2023 · 3 dates
  1. Submission deadline
    31 May 2023, 12:00 BST
  2. Bids opened
    31 May 2023, 12:00 BST
  3. Notice published
    15 Sept 2023, 19:13 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    15 Sept 2023, 19:13 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £3,900,0003 contracts exc. VAT
Bids received 9393 from SMEs
Contracts signed 3latest 9 Aug 2023
Awarded toValueDateStatus
Lot 1 · Long Term Care - Central Neighbourhood1 award
Rather Home LtdSME£2,400,000 †—Awarded
Lot 2 · Reablement -North West1 award
Rather Home LtdSMEReablement North West Neighbourhood£750,000 †—Awarded
Lot 3 · Reablement North East Neighbourhood1 award
Focus Care Link LtdSME£750,000 †—Awarded

Contracts

  • Long Term Care Central Neighbourhood · Rather Home LtdSME

    Signed
    9 Aug 2023
    Value
    £2,400,000
    Status
    active
  • Reablement North West Neighbourhood · Rather Home LtdSME

    Signed
    9 Aug 2023
    Value
    £750,000
    Status
    active
  • Reablement North East Neighbourhood · Focus Care Link LtdSME

    Signed
    9 Aug 2023
    Value
    £750,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Long Term Care - Central Neighbourhood31bids · 28 electronic31——
2 · Reablement -North West31bids · 31 electronic31——
3 · Reablement North East Neighbourhood31bids · 0 electronic31——

Contracting authority & participating public bodies

London Borough of Camden

Contracting authorityLocal CouncilRegional or local authorityGeneral public services London Borough of Camden, 5 Pancras Square, London, London, N1C 4AGContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Cabinet OfficeReview body London
  • High Court, The Royal Courts of JusticeReview body LondonContact phone

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.