Official UK procurement notice
Logistics Services for Accompanied Goods (Project Chaperone)
Authority: FCDO Services (Central government)
FCDO Services has established a multi-lot Closed Framework for a maximum duration of four(4) years to accredited, qualified and experienced suppliers to provide global freight forwarding services. FCDO Services is responsible for the provision of the Accompanied Diplomatic Bag (ADB) service. The service is delivered typically on a Port to Port basis, although Port to Door may be required. Published lot titles: America's; Europe; MEA; Asia Pacific.
What is being bought4 lots · detail below
Published requirement descriptionFCDO Services has established a multi-lot Closed Framework for a maximum duration of four(4) years to accredited, qualified and experienced suppliers to provide global freight forwarding services
FCDO Services is responsible for the provision of the Accompanied Diplomatic Bag (ADB) service. This service involves the movement of goods accompanied by a nominated Government Officer. The service is delivered typically on a Port to Port basis, although Port to Door may be required
Suppliers awarded onto the framework will be responsible for:
- Securing and facilitating bookings for consignments of any size and weight
- Facilitation of airside Authority witness loading
- Preparation of export and import declarations
- Arranging customs clearance
- Providing handling equipment if required
- How the procedure runs: Open procedure (above threshold). Procedure has changed since the UK1: Pipeline notice was published
CPV: Air transport services · Cargo handling services · Road transport services
How this framework works
From the published notice- Type
- Closed framework
- Call-offs
- every call-off is a further competition among the appointed suppliers
- Places
- up to 18 suppliers · 7 bids on the busiest of 4 lots (0.4 per place) · 4 appointed
- Framework period
- 4 yrs from 1 Apr 2026
Published description of the framework
Multi-lot Closed Framework:
- Lot 1: America's
- Lot 2: Europe
- Lot 3: MEA
- Lot 4: Asia Pacific
All requirements will be competed by a Further Competition
Tenders will be assessed by Mandatory, Technical and Commercial questions
Prices are determined by completion of a rate card which is then applied per the evaluation methodology detailed in the tender/ITT pack
Tenderers are ranked with the tenderer ranked 1st being identified as the winner
Lots and requirements (4)Procurement structure
4 lots · all with a published valueLot #1America'sAwardedPublished value£2,000,000
The source published no individual description for this lot.
Lot #2EuropeAwardedPublished value£4,500,000
The source published no individual description for this lot.
Lot #3MEAAwardedPublished value£6,000,000
The source published no individual description for this lot.
Lot #4Asia PacificAwardedPublished value£9,500,000
The source published no individual description for this lot.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- “Logistics Services for Accompanied Goods (Project Chaperone)” is a framework: the contest is a place on its panel, up to 18 suppliers, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · America's2 awards | |||
| Hellmann Worldwide LogisticsLogistics Services for Accompanied Goods (Project Chaperone) - 0017 Sept 2026 – 6 Sept 2027 · up to 6 Mar 2028Extensions: Optional extension period subject to ongoing requirement and satisfactory performance · Options: Services to enable air freight forwarding covering any part of the movement lifecycle including changes to customs clearance, air freight regulations and access to the required destinations | £120,000 | 24 Aug 2026 | Awarded |
| DHL Global Forwarding UK Ltd, Hellmann Worldwide Logistics, Kuehne + Nagel Limited, TIME:MATTERS NETHERLANDS B.V1 Jul 2026 – 30 Jun 2030Options: Services to enable air freight forwarding covering any part of the movement lifecycle including changes to customs clearance, air freight regulations and access to the required destinations | £2,000,000 | 1 Jun 2026 | Awarded |
| Lot 2 · Europe1 award | |||
| DHL Global Forwarding UK Ltd, Hellmann Worldwide Logistics, Kuehne + Nagel Limited, TIME:MATTERS NETHERLANDS B.V1 Jul 2026 – 30 Jun 2030Options: Services to enable air freight forwarding covering any part of the movement lifecycle including changes to customs clearance, air freight regulations and access to the required destinations | £4,500,000 | 1 Jun 2026 | Awarded |
| Lot 3 · MEA1 award | |||
| DHL Global Forwarding UK Ltd, Hellmann Worldwide Logistics, Kuehne + Nagel Limited, TIME:MATTERS NETHERLANDS B.V1 Jul 2026 – 30 Jun 2030Options: Services to enable air freight forwarding covering any part of the movement lifecycle including changes to customs clearance, air freight regulations and access to the required destinations | £6,000,000 | 1 Jun 2026 | Awarded |
| Lot 4 · Asia Pacific3 awards | |||
| Kuehne + Nagel LimitedLogistics Services for Accompanied Goods (Project Chaperone) - 00211 Nov 2026 – 10 Nov 2027 · up to 10 May 2028Extensions: Optional extension period subject to ongoing requirement and satisfactory performance · Options: Services to enable air freight forwarding covering any part of the movement lifecycle including changes to customs clearance, air freight regulations and access to the required destinations | £353,000 | 29 Oct 2026standstill to 10 Nov 2026 | Standstill |
| TIME:MATTERS NETHERLANDS B.VLogistics Services for Accompanied Goods (Project Chaperone) - 00311 Nov 2026 – 10 Nov 2028 · up to 10 May 2029Extensions: Optional extension period subject to ongoing requirement and satisfactory performance · Options: Services to enable air freight forwarding covering any part of the movement lifecycle including changes to customs clearance, air freight regulations and access to the required destinations | £63,000 | 29 Oct 2026 | Awarded |
| DHL Global Forwarding UK Ltd, Hellmann Worldwide Logistics, Kuehne + Nagel Limited, TIME:MATTERS NETHERLANDS B.V1 Jul 2026 – 30 Jun 2030Options: Services to enable air freight forwarding covering any part of the movement lifecycle including changes to customs clearance, air freight regulations and access to the required destinations | £9,500,000 | 1 Jun 2026 | Awarded |
Contracts
Contract 1 · DHL Global Forwarding UK Ltd, Hellmann Worldwide Logistics, Kuehne + Nagel Limited, TIME:MATTERS NETHERLANDS B.V
- Signed
- 1 Aug 2026
- Value
- £9,500,000
- Period
- 1 Aug 2026 – 31 Jul 2030
- Status
- active
- Options
- Services to enable air freight forwarding covering any part of the movement lifecycle including changes to customs clearance, air freight regulations and access to the required destinations
Contract 2 · DHL Global Forwarding UK Ltd, Hellmann Worldwide Logistics, Kuehne + Nagel Limited, TIME:MATTERS NETHERLANDS B.V
- Signed
- 1 Aug 2026
- Value
- £6,000,000
- Period
- 1 Aug 2026 – 30 Jun 2030
- Status
- active
- Options
- Services to enable air freight forwarding covering any part of the movement lifecycle including changes to customs clearance, air freight regulations and access to the required destinations
Contract 3 · DHL Global Forwarding UK Ltd, Hellmann Worldwide Logistics, Kuehne + Nagel Limited, TIME:MATTERS NETHERLANDS B.V
- Signed
- 1 Aug 2026
- Value
- £4,500,000
- Period
- 1 Aug 2026 – 30 Jun 2030
- Status
- active
- Options
- Services to enable air freight forwarding covering any part of the movement lifecycle including changes to customs clearance, air freight regulations and access to the required destinations
Contract 4 · DHL Global Forwarding UK Ltd, Hellmann Worldwide Logistics, Kuehne + Nagel Limited, TIME:MATTERS NETHERLANDS B.V
- Signed
- 1 Aug 2026
- Value
- £2,000,000
- Period
- 1 Aug 2026 – 30 Jun 2030
- Status
- active
- Options
- Services to enable air freight forwarding covering any part of the movement lifecycle including changes to customs clearance, air freight regulations and access to the required destinations
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · America's | 7final-stage tenders | 0 | 0 | — |
| 2 · Europe | 7final-stage tenders | 2 | 0 | — |
| 3 · MEA | 6final-stage tenders | 1 | 0 | — |
| 4 · Asia Pacific | 6final-stage tenders · 4 at stage one | 1 | 0 | — |
Who bid
- wonHELLMANN WORLDWIDE LOGISTICS LIMITED · West Midlands · 4, 3, 2
- wonDHL GLOBAL FORWARDING (UK) LIMITED · South East England · 4, 3, 2
- wonKUEHNE + NAGEL LIMITED · Greater London · 4, 3, 2
- wontime:matters Netherlands B.V. · 4, 3, 2
- did not winDSV AIR & SEA LIMITED · Greater London · 4, 3, 2
- did not winS.C.A. - SHIPPING CONSULTANTS ASSOCIATED LTD. · South East England · 4, 3, 2
- did not winCTS (GB) LIMITEDSME · South East England · 2
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 14 May 2025, 10:50 BST
- Last source update
- 2 Nov 2026, 15:54 GMT
- Award evaluation window
- Submission end – 6 Mar 2026
- Authority reference
XLYPA/056/25FW- FTS notice number
2025/S 000-085837- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-0512c5Find a Tender
- How it runs
Open procedure (above threshold). Procedure has changed since the UK1: Pipeline notice was published
How it was run
Official notice- Appointment period ends
- 10 Feb 2026, 14:00 GMT
- Clarification deadline
- 16 Jan 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Clarification questions and tenders must be submitted via the e-sourcing portal Jaggaer
fcdo.bravosolution.co.uk/web/login.html ↗
itt_7385 - Logistics Services for Accompanied Goods (Project Chaperone)
Timeline
14 May 2025 → 10 Nov 2026 · 11 dates- Planning notice published14 May 2025, 10:50 BST
- Market engagement17 Jul 2025, 23:59 BST
The pre-market engagement will consist of a questionnaire to be completed by interested suppliers. The Authority may request a follow-up Teams call with some suppliers to discuss further any themes of interest highlighted in their initial response.
To request a questionnaire please email [email protected] making sure you include the Procurement Title, Reference and mention of this notice.
- Next notice expected1 Sept 2025, 23:59 BST
- Tender notice published319 days ago23 Dec 2025, 13:18 GMT
- Clarification questions by295 days ago16 Jan 2026, 12:00 GMT
- Admission / appointment period ends270 days ago · period end, not a bid countdown10 Feb 2026, 14:00 GMT
- Award decision expected by245 days ago6 Mar 2026, 23:59 GMT
- Contract starts220 days ago1 Apr 2026, 00:00 BST
- Assessment summaries sent8 days ago30 Oct 2026
- Latest notice published5 days ago2 Nov 2026, 15:54 GMT
- Today7 Nov 2026
- Standstill endsin 3 days10 Nov 2026, 23:59 GMT
Notice history
16 events · 8 releases on Find a Tender · since 14 May 2025- Pipeline notice published14 May 2025, 10:50 BSTUK1
- Preliminary market engagement notice published23 Jun 2025, 14:24 BSTUK2
- Tender notice published23 Dec 2025, 13:18 GMTUK4
- Published value updated to £22,000,00023 Dec 2025, 13:18 GMTwas £30,000,000
- Status changed to active23 Dec 2025, 13:18 GMT
- Procurement method changed23 Dec 2025, 13:18 GMT
- Deadline published: 10 Feb 2026, 14:00 GMT23 Dec 2025, 13:18 GMT
- Contract award notice published11 Jun 2026, 16:01 BSTUK6
- Status changed to complete11 Jun 2026, 16:01 BST
- Contract signature expected24 Jun 2026, 23:59 BSTscheduled
- Contract award notice published25 Aug 2026, 16:39 BSTUK6
- Contract signature expected7 Sept 2026, 23:59 BSTscheduled
- Contract award notice published30 Oct 2026, 10:23 GMTUK6
- Contract award notice published30 Oct 2026, 11:39 GMTUK6
- Contract details notice published2 Nov 2026, 15:54 GMTUK7
- Contract signature expected11 Nov 2026, 23:59 GMTscheduled
Routine re-releases (8)
- 2026-08: 1 release · 25 Aug 2026
- 2026-06: 1 release · 11 Jun 2026
- 2025-12: 1 release · 23 Dec 2025
- 2025-06: 1 release · 23 Jun 2025
- 2025-05: 1 release · 14 May 2025
Contracting authority & participating public bodies
Framework contractors & participating bidders
7 commercial parties on the notice · 4 awarded- CTS (GB) LIMITEDBidder / tenderer
- DHL GLOBAL FORWARDING (UK) LIMITEDFramework contractor
- DSV AIR & SEA LIMITEDBidder / tenderer
- HELLMANN WORLDWIDE LOGISTICS LIMITEDFramework contractor
- KUEHNE + NAGEL LIMITEDFramework contractor
- S.C.A. - SHIPPING CONSULTANTS ASSOCIATED LTD.Bidder / tenderer
- time:matters Netherlands B.V.Framework contractor
Official documents & specifications (16)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specificationsAccess: Tenderers can access the ITT pack through the FCDO Services e-sourcing tool Jaggaer https://fco.bravosolution.co.uk/web/login.html Access to the ITT pack is free of charge. Registration will be required for suppliers without a current Jaggaer profile Tenderers can locate the ITT pack under opportunity 'itt_7385 - Logistics Services for Accompanied Goods (Project Chaperone)' Submissions will only be accepted via the e-procurement portal
- Bidding documents and specifications Instructions on how to register on the FCDO Services e-sourcing portal Jaggaer and access the ITT pack
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
Show 6 more notices
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender