Find a TenderAwarded
Published 13 Dec 2023, 12:05 GMT

Official UK procurement notice

Live Well Kent and Medway 24/7 Mental Health Telephone and Online Support Service

Official notice

Authority: Porchlight

ServicesCompetitive procedure with negotiation
Published estimate£420,000≈ £240k / year0.8% above published estimate
Submissions closed 25 Jan 2024awarded 19 Feb 2024
Awarded to Rethink Trading Limited
Contract term 1 yr 9 moends 31 Mar 2026 · extension options published · starts 1 Jul 2024

What is being bought

Published requirement description

The 24/7 telephone and online support service for the Kent and Medway population offers information and support to people experiencing wellbeing and mental health distress. Since 2018, this service has been delivered as part of Live Well Kent and Medway (LWKM).

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1Porchlight tendered for an online and telephone support service targeted at those aged…AwardedRenewal 1 yr 9 moPublished value£423,360

Porchlight tendered for an online and telephone support service targeted at those aged 16 years and over as part of the LWKM offer. These services will be commissioned for individuals living in the Kent and Medway geographical area. The 24/7 telephone and online support service for the Kent and Medway population offers information and support to people experiencing wellbeing and mental health distress. Since 2018, this service has been delivered as part of Live Well Kent and Medway (LWKM).

Contract period: 1 Jul 2024 – 31 Mar 2026 (1 yr 9 mo)
Delivery: South East · Kent
Extensions: Potential for 1+1 extension.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published sub-criteria (1)
  • Quality and Capability: 100%
Published award criteria (2)
  • Quality and Capability: 100
  • Price: 0

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
13 Dec 2023, 12:05 GMT
Last source update
15 Mar 2024, 10:05 GMT
FTS notice number
2024/S 000-008327
Classification (CPV)
Health and social work services
Delivery area
South East (UKJ4)
Official registry OCID
ocds-h6vhtk-042537 Find a Tender

Publisher note: To view this notice, please click here: <a href="https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=849311337" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=849311337</a> GO Reference: GO-2024315-PRO-25513637

How it was run

Official notice
Run through: portal not identified
Language: EN

Tender documents are also served through a separate tool: http://www.delta-esourcing.com ↗

Submission deadline
25 Jan 2024, 23:45 GMT
Submission channel
{"written"}
Accepted languages
en

Timeline

25 Jan 2024 → 1 Jul 2024 · 3 dates
  1. Submission deadline
    25 Jan 2024, 23:45 GMT
  2. Notice published
    15 Mar 2024, 10:05 GMT
  3. Contract starts
    1 Jul 2024, 00:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    15 Mar 2024, 10:05 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £423,3611 contract exc. VAT
Bids received 2
Contracts signed 1latest 19 Feb 2024
Awarded toValueDateStatus
Rethink Trading Limited£423,361 †—Awarded

Contracts

  • Live Well Kent and Medway 24/7 Mental Health Telephone and Online Support Service · Rethink Trading Limited

    Signed
    19 Feb 2024
    Value
    £423,361
    Period
    … – 31 Mar 2026
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids———

Contracting authority & participating public bodies

Porchlight

Contracting authorityVCSE Strategic PartnerHealth 18-19 Watling St, Canterbury, South East, CT1 2UAContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.