Find a TenderAwarded
Published 12 Oct 2023, 10:32 BST

Official UK procurement notice

Lift Maintenance Services · UK public procurement notice

Official notice

Authority: River Clyde Homes

ServicesOpen procedureSME suitable
Awarded value£1,510,0002 contracts · exc. VAT
Submissions closed 4 May 2026awarded 22 Jun 2026
Awarded to ORONA LIMITED, JACKSON LIFT SERVICES LIMITED2 awards

What is being bought

Published requirement description

River Clyde Homes wish to procure the services of an experienced and competent contractor to undertake Lift Maintenance for properties within Inverclyde.

Generally the works will include:-

  • The comprehensive servicing and maintenance of circa 55 passenger lifts within High rise and Low rise buildings.
  • The provision of an emergency call out and repair services.

The contract will be a ‘comprehensive agreement’ (inclusive agreement), where

there will be an annual charge per lift which includes all planned preventative

maintenance (PPM) visits, all repairs call out and labour charges (within and out

of normal working hours) and parts (excluding major refurbishments)

More detailed information regarding the scope of the service required is provided in the specification document attached as Appendix E. The current Lift Estate is detailed within Appendix F.

  • Recurrence: April 2031

CPV: Lift-maintenance services · Lifts · Mechanical lifts

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: Scotland · Inverclyde
Extensions: The contract will run for an initial 2-year period. RCH may wish, at its sole discretion, to extend any resultant agreement for a further 3, 12 month periods subject to the agreement of the successful bidder.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (5)
  • Methodology & Approach: 35%
  • Indicative Annual Programme: 10%
  • Community Benefits: 10%
  • Fair Work First: 5%
  • price: 40%
Published award criteria (5)
  • Methodology & Approach: 35.00%
  • Indicative Annual Programme: 10.00%
  • Community Benefits: 10.00%
  • Fair Work First: 5.00%
  • Price: 40%
Conditions of participation1
  • Suitability

    Any company who wishes to be considered for the contract are required to be members of the Lift and Escalator Industry Association (LEIA) or equivalent.

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · April 2031
First published
12 Oct 2023, 10:32 BST
Last source update
3 Aug 2026, 16:05 BST
Award evaluation window
4 May 2026 – …
Authority reference
RCH670
FTS notice number
2026/S 000-073338
Classification (CPV)
Lift-maintenance servicesLiftsMechanical lifts
Delivery area
Scotland (UKM83)
Official registry OCID
ocds-h6vhtk-040b45 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

The contract will be subject to formal Key Performance Indicators which are detailed within the attached tender document.

Publisher note: The contract value is estimated as this is a reactive contract. (SC Ref:839130)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
4 May 2026, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
4 May 2026, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

4 May 2026 → 3 Aug 2026 · 3 dates
  1. Submission deadline171 days ago
    4 May 2026, 12:00 BST
  2. Bids opened171 days ago
    4 May 2026, 12:00 BST
  3. Notice published80 days ago
    3 Aug 2026, 16:05 BST

Notice history

8 events · 8 releases on Find a Tender · since 10 Nov 2023
  1. Deadline moved to 20 Nov 2023, 12:00 GMT
    10 Nov 2023, 10:09 GMT
    +7 days · was 13 Nov 2023, 12:00 GMT
  2. Deadline moved to 28 Nov 2023, 12:00 GMT
    16 Nov 2023, 11:57 GMT
    +8 days · was 20 Nov 2023, 12:00 GMT
  3. Deadline moved to 29 Nov 2023, 12:00 GMT
    23 Nov 2023, 12:10 GMT
    +1 days · was 28 Nov 2023, 12:00 GMT
  4. Deadline moved to 5 Dec 2023, 12:00 GMT
    28 Nov 2023, 12:04 GMT
    +6 days · was 29 Nov 2023, 12:00 GMT
  5. Status changed to complete
    9 Apr 2024, 14:24 BST
  6. Status changed to active
    1 Apr 2026, 10:52 BST
  7. Deadline moved to 4 May 2026, 12:00 BST
    1 Apr 2026, 10:52 BST
    +881 days · was 5 Dec 2023, 12:00 GMT
  8. Status changed to complete
    3 Aug 2026, 16:05 BST
Published amendments (4 · 4 deadline changes)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.213 Nov 202320 Nov 2023+7 d
—Bid openingConditions for opening of tenders · IV.2.713 Nov 202320 Nov 2023+7 d
—DeadlineTime limit · IV.2.220 Nov 202328 Nov 2023+8 d
—DeadlineTime limit · IV.2.228 Nov 202329 Nov 2023+1 d
—Bid openingConditions for opening of tenders · IV.2.720 Nov 202329 Nov 2023+9 d
—DeadlineTime limit · IV.2.229 Nov 20235 Dec 2023+6 d

As there is still an outstanding question that has yet to be answered by our Technical Team, we require to extend the deadline for tender responses. We will endeavour to answer the question as soon as possible. Kind regards, Procurement Team, RCH.

As there is still an outstanding question that has yet to be answered by our Technical Team, we require to extend the deadline for tender responses. We will endeavour to answer the question as soon as possible. Kind regards, Procurement Team, RCH.

An outstanding question has not been addressed

Outstanding question still not addressed by Technical Team.

Routine re-releases (8)
  • 2023-11: 4 releases · 10 Nov 2023, 28 Nov 2023
  • 2023-10: 1 release · 12 Oct 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £1,510,0002 contracts exc. VAT
Bids received 63 from SMEs
Contracts signed 2latest 22 Jun 2026
Awarded toValueDateStatus
ORONA LIMITED£1,250,000 †—Awarded
JACKSON LIFT SERVICES LIMITED£260,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6bids · 6 electronic3——

Contracting authority & participating public bodies

River Clyde Homes

Contracting authorityBody governed by public lawHousing and community amenities Clyde View, 22 Pottery Street, Greenock, Scotland, PA15 2UZContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Greenock Sheriff Court House,Review body Greenock

Bidders & participating suppliers

2 commercial parties on the notice
  • Jackson Lift Services LimitedAwarded supplier Pentagon Centre, 36-38 Washington Street, Glasgow, Scotland, G3 8AZ
  • Orona LimitedAwarded supplier Suite 6, Ellismuir House, Ellismuir Way, Tannochside Park, Glasgow, Scotland, G71 5PW

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria