Find a TenderAwardedContract award notice
Published 20 Feb 2026, 11:49 GMT

Official UK procurement notice

Lettering and Print Fulfillment Services

Official notice

Authority: CADENT GAS LIMITED (Public body)

ServicesCompetitive flexible procedureAbove thresholdUtilities
Published estimate£1,050,000≈ £350k / year · £1,260,000 inc. VAT · 1 value update
Submissions closed 8 May 2026awarded 11 Sept 2026
Awarded to CMS DIRECT MAIL LTD
Contract term 3 yrsends 31 Aug 2029 · up to 31 Aug 2031 with extensions · starts 1 Sept 2026

What is being bought

Published requirement description

Cadent is seeking a long‑term lettering and print‑fulfilment partner capable of delivering high‑quality physical print outputs alongside advanced digital and data‑driven integration. The scope includes production of personalised letters, region‑specific leaflets, and C5 envelopes, with camera‑matched fulfilment and the ability to meet same‑day print and dispatch for files received by 3pm.

The supplier must provide robust service levels, including first‑ or second‑class postage options, recorded delivery where required, and full weekly reporting. Strong digital capability is essential, including full API integration with Cadent CRM, automated PDF generation, template management, mailmark reporting, and bespoke portal/API configuration.

The service also includes quality control, data handling, template configuration, item‑level tracking, and traffic‑management tools for address verification. Suppliers must maintain stock levels, manage change controls, and provide timely issue escalation. Cadent anticipates the procurement will cover (but may not be limited to):

High‑quality printed letters, leaflets, and envelopes (multiple regional versions)

Camera‑matched fulfilment and personalisation

First‑class, second‑class, and recorded delivery postage options

Full API integration for data exchange, job submission and tracking

Daily PDF generation and SharePoint upload

Detailed reporting, manifest generation, and mailmark tracking

Template management, approval workflows, and change controls

Error‑prevention processes and quality control checks

Stock monitoring and replenishment alerting

Strong governance, auditability and compliance with Guaranteed Standards of Performance (GSOP)

  • How the procedure runs: The procedure will comprise a number of defined stages, which may include selection, invitation to tender, clarification, negotiation, and final tender submission. Cadent reserves the right to structure and sequence these stages in accordance with the flexibility permitted under the Procurement Act 2023. Stage 1 - Selection Interested suppliers will be required to submit selection information demonstrating their suitability, capability, and capacity to deliver the requirement. Only suppliers meeting the stated selection criteria will be invited to participate in subsequent stages. Stage 2 - Initial Tender Selected suppliers will be invited to submit an initial tender setting out their proposed solution and commercial offer in response to Cadent's requirements and published award criteria. Stage 3 - Clarification and Engagement Cadent may engage with tenderers to seek clarification of submitted tenders. This stage may include written clarification and/or supplier presentations to ensure mutual understanding of requirements and proposed solutions. Stage 4 - Negotiation Cadent may conduct negotiations with one or more tenderers. Negotiations may relate to technical, commercial, or contractual aspects of the tender. Any negotiation will be conducted in a fair and transparent manner and in accordance with the Procurement Act 2023. Stage 5 - Refined / Final Tenders Following clarification and/or negotiation, remaining tenderers may be invited to submit a refined or final tender. Final tenders will be evaluated against the published award criteria. Contract Award The contract will be awarded to the supplier submitting the most advantageous tender in accordance with the stated award criteria. Cadent reserves the right to award the contract without further negotiation or to conclude the procedure at any stage, as permitted under the Procurement Act 2023.

CPV: Data services · Mailing services · Printed matter and related products · Printing and distribution services · Software programming and consultancy services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsPublished value£1,050,000
Contract period: 1 Sept 2026 – 31 Aug 2029 (3 yrs) · up to 31 Aug 2031 with extensionsValue: £1,050,000 exc. VAT · £1,260,000 inc. VAT
Delivery: UK
Extensions: 2 x 12 month extensions available

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 50%
Published sub-criteria (2)
  • Technical: 50%
  • Commercial: 50%
Published award criteria (2)
  • Technical
  • Commercial
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
20 Feb 2026, 11:49 GMT
Last source update
18 Sept 2026, 14:15 BST
Award evaluation window
Submission end – 1 Sept 2026
FTS notice number
2026/S 000-032019
Latest notice
Contract award notice (UK6)
Classification (CPV)
Data servicesMailing servicesPrinted matter and related productsPrinting and distribution servicesSoftware programming and consultancy services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-065902 Find a Tender
How it runs

The procedure will comprise a number of defined stages, which may include selection, invitation to tender, clarification, negotiation, and final tender submission. Cadent reserves the right to structure and sequence these stages in accordance with the flexibility permitted under the Procurement Act 2023.

Stage 1 - Selection

Interested suppliers will be required to submit selection information demonstrating their suitability, capability, and capacity to deliver the requirement. Only suppliers meeting the stated selection criteria will be invited to participate in subsequent stages.

Stage 2 - Initial Tender

Selected suppliers will be invited to submit an initial tender setting out their proposed solution and commercial offer in response to Cadent's requirements and published award criteria.

Stage 3 - Clarification and Engagement

Cadent may engage with tenderers to seek clarification of submitted tenders. This stage may include written clarification and/or supplier presentations to ensure mutual understanding of requirements and proposed solutions.

Stage 4 - Negotiation

Cadent may conduct negotiations with one or more tenderers. Negotiations may relate to technical, commercial, or contractual aspects of the tender. Any negotiation will be conducted in a fair and transparent manner and in accordance with the Procurement Act 2023.

Stage 5 - Refined / Final Tenders

Following clarification and/or negotiation, remaining tenderers may be invited to submit a refined or final tender. Final tenders will be evaluated against the published award criteria.

Contract Award

The contract will be awarded to the supplier submitting the most advantageous tender in accordance with the stated award criteria. Cadent reserves the right to award the contract without further negotiation or to conclude the procedure at any stage, as permitted under the Procurement Act 2023.

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free buyer-specific invitations
Requests to participate (first stage)
8 May 2026, 23:59 BST
Submission deadline
8 May 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Requests to participate will be submitted via email to

[email protected]

Please ensure during request you provide:

Company name

Registered address

Contact name and details (email, telephone, job title)

The Conditions of Participation will then be released via the Ariba purchasing platform service.ariba.com ↗ the week commencing 13th April and will close on 8th May.

Timeline

20 Feb 2026 → 18 Sept 2026 · 8 dates
  1. Planning notice published245 days ago
    20 Feb 2026, 11:49 GMT
  2. Market engagement230 days ago
    6 Mar 2026, 23:59 GMT

    We are inviting suppliers who wish to participate in this procurement to email [email protected] to register their interest. Following receipt of an expression of interest, we will share a Request for Information (RFI) document, giving suppliers the opportunity to confirm whether they would like to be included in the subsequent tender process.

  3. Tender notice published197 days ago
    8 Apr 2026, 15:00 BST
  4. Submission deadline167 days ago
    8 May 2026, 23:59 BST
  5. Contract starts52 days ago
    1 Sept 2026, 00:00 BST
  6. Award decision expected by51 days ago
    1 Sept 2026, 23:59 BST
  7. Assessment summaries sent35 days ago
    18 Sept 2026, 00:00 BST
  8. Latest notice published35 days ago
    18 Sept 2026, 14:15 BST

Notice history

8 events · 3 releases on Find a Tender · since 20 Feb 2026
  1. Preliminary market engagement notice published
    20 Feb 2026, 11:49 GMT
    UK2
  2. Tender notice published
    8 Apr 2026, 15:00 BST
    UK4
  3. Published value published: £1,050,000
    8 Apr 2026, 15:00 BST
  4. Status changed to active
    8 Apr 2026, 15:00 BST
  5. Procurement method changed
    8 Apr 2026, 15:00 BST
  6. Contract award notice published
    18 Sept 2026, 14:15 BST
    UK6
  7. Status changed to complete
    18 Sept 2026, 14:15 BST
  8. Contract signature expected
    12 Oct 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £2,759,6001 award exc. VAT
Awarded toValueDateStatus
CMS DIRECT MAIL LTD1 Nov 2026 – 31 Oct 2029£2,759,60011 Sept 2026Awarded

Contracting authority & participating public bodies

CADENT GAS LIMITED

Contracting authorityPrivate utility GB-COH: 10080864 · GB-PPON: PNHM-3269-DNNL Cadent Gas Limited, Pilot Way, Coventry, West Midlands, CV7 9JUContact email

Bidders & participating suppliers

1 commercial party on the notice
  • CMS DIRECT MAIL LTDAwarded supplierGB-COH: 05264996GB-PPON: PQWD-6613-MXNY Unit 11 Bamford Business Park, Stockport, North West, SK4 1PLContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure