Find a TenderAwardedContract details notice

Published 19 Jan 2026, 16:57 GMT

Official UK procurement notice

Leisure Member Bespoke Customer Journey Communication System

Official notice

Authority: BLACKPOOL COUNCIL (Local council)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable

Sectors: IT Services & Software (72) Delivery: North West (UKD42)

Published estimate£235,200≈ £118k / year · £235,200 inc. VAT

Submissions closed 19 Feb 2026awarded 6 Mar 2026

Awarded to Cornerstone Design & Marketing Ltd

Contract term 2 yrsends 31 Mar 2028 · up to 31 Mar 2030 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

System implementation to utilise existing available datasets to identify individual member usage and preferences and use API's to channel this data into centralised system.

This system will then be used to create automated processes to ensure appropriate communications are sent out to individual members.

The value over the term of the contract is £237,485.00

CPV: Software supply services

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£235,200

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £235,200 exc. VAT · £235,200 inc. VAT

Delivery: North WestEligibility: SME eligibleVCSE eligible

Extensions: Potentially: Addition of a new customer journey during the course of the contract term Addition of new touch point communication within an existing customer journey Amendments to content of an existing customer touch point communication Addition of API integration with a new leisure software provider · There is the option to extend the term incrementally for a further 12 + 12 months subject to satisfactory contract review and budget availability.

72268000 Software supply services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 50%Price: 30%Social value: 20%

Published award criteria (3)

Quality
Price
Social Value

What this means for your bid

Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 19 Jan 2026, 16:57 GMT
Last source update: 24 Jun 2026, 12:12 BST
Award evaluation window: Submission end – 18 Mar 2026
FTS notice number: 2026/S 000-004523
Latest notice: Contract details notice (UK7)
Classification (CPV): Software supply services
Delivery area: North West (UKD42)
Official registry OCID: ocds-h6vhtk-06093c Find a Tender

How it was run

Official notice

Run through: ProContract (Due North) · Who buys & how to bid on ProContract

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free · short registration with manual review; public opportunity list

Submission deadline: 19 Feb 2026, 12:00 GMT
Clarification deadline: 12 Feb 2026, 12:00 GMT
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

Submissions must be made electronically via Blackpool Council's Procurement Portal ProActis: The Chest

procontract.due-north.com/Advert ↗

Timeline

19 Jan 2026 → 24 Jun 2026 · 8 dates

Tender notice published280 days ago
19 Jan 2026, 16:57 GMT
Clarification questions by257 days ago
12 Feb 2026, 12:00 GMT
Submission deadline250 days ago
19 Feb 2026, 12:00 GMT
Assessment summaries sent231 days ago
10 Mar 2026
Award decision expected by222 days ago
18 Mar 2026, 23:59 GMT
Standstill ends217 days ago
23 Mar 2026, 23:59 GMT
Contract starts209 days ago
1 Apr 2026, 00:00 BST
Latest notice published125 days ago
24 Jun 2026, 12:12 BST

Notice history

6 events · 4 releases on Find a Tender · since 19 Jan 2026

Tender notice published
19 Jan 2026, 16:57 GMT
UK4
Tender notice published
21 Jan 2026, 10:52 GMT
UK4
Contract award notice published
11 Mar 2026, 17:32 GMT
UK6
Status changed to complete
11 Mar 2026, 17:32 GMT
Contract signature expected
24 Mar 2026, 23:59 GMT
scheduled
Contract details notice published
24 Jun 2026, 12:12 BST
UK7

Published amendments (1)

Submission address and any special instructions amended to include the link to the e-tendering portal "The Chest"

Routine re-releases (4)

2026-01: 1 release · 19 Jan 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value (inc. VAT) £235,2001 award inc. VAT; no net value published

Bids received 1211 from SMEs

Contracts signed 1latest 9 Jun 2026

Awarded to	Value	Date	Status
Cornerstone Design & Marketing LtdSME1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2030Extensions: The contract may be extended for a further 1 year plus 1 year subject to satisfactory contract review and budget availability. · Options: The system may require updates through out its lifetime for example: - Addition of a new customer journey during the course of the contract term - Addition of new touch point communication within an existing customer journey - Ammendment to content of an existing customer touch point communication - Addition of API integration with a new leisure software provider	£235,200 inc. VAT	6 Mar 2026	Awarded

Contracts

Contract 1 · Cornerstone Design & Marketing LtdSME
Signed
9 Jun 2026
Value
£237,485
Period
10 Jun 2026 – 31 Mar 2028 · up to 31 Mar 2030 with extensions
Status
active
Extensions
Initial Term may be incrementally for a total period of up to 1 plus 1 years subject to satisfactory contract review and budget availability.
Options
Potentially: Addition of a new customer journey during the course of the contract term Addition of new touch point communication within an existing customer journey Amendments to content of an existing customer touch point communication Addition of API integration with a new leisure software provid
No agreed KPIs: KPI's are to be agreed a contract inception meeting. The value is not over £5m.

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
12final-stage tenders	11	0	—

Contracting authority & participating public bodies

Blackpool Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PHHB-5249-RZVD PO Box 11, Town Hall, Blackpool, North West, FY1 1NBContact email

Bidders & participating suppliers

1 commercial party on the notice

CORNERSTONE DESIGN & MARKETING LIMITEDAwarded supplierGB-COH: 07203931GB-PPON: PZVQ-1745-MHZX Acorn Street, Oldham, North West, OL4 3PDContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender24 Jun 2026, 12:12 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender11 Mar 2026, 17:32 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender21 Jan 2026, 10:52 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender19 Jan 2026, 16:57 GMT