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Published 5 Jul 2021, 15:30 BST

Official UK procurement notice

Leisure Management System · UK public procurement notice

Official notice

Authority: Gedling Borough Council (Local council)

ServicesOpen procedure
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: East Midlands (UKF)
Budget not disclosedValue not published
Submissions closed 16 Aug 2021
Contract term 3 yrsends 31 Mar 2025 · extension options published · starts 1 Apr 2022

What is being bought

Published requirement description

Tenders are invited from suitably qualified firms for the supply, delivery, database migration, installation, staff training and commissioning of an integrated leisure management and point of sale software solution for Gedling Borough Council.Gedling Borough Council (GBC) run 5 leisure centres including wet and dry facilities and a theatre in Gedling, Nottingham. The current leisure management system installed since 2013 is Omnico, Clarity Live.It is anticipated that the implementation of the new system will improve the customer experience by providing online self-service portal facilitating joining, bookings, payment administration (including direct debit management), account management, and will permit access to these facilities using a range of devices including smartphones.

CPV: Customer Relation Management software package · IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1Renewal 3 yrs
Contract period: 1 Apr 2022 – 31 Mar 2025 (3 yrs)
Delivery: East Midlands
Extensions: + 3 +2 + 2 yearsVariant bids: not allowed
48445000 Customer Relation Management software package

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
5 Jul 2021, 15:30 BST
Last source update
5 Jul 2021, 15:30 BST
Award evaluation window
16 Aug 2021 – …
Authority reference
GBC/90/2021
FTS notice number
2021/S 000-015391
Classification (CPV)
Customer Relation Management software packageIT services: consulting, software development, Internet and support
Delivery area
East Midlands (UKF)
Official registry OCID
ocds-h6vhtk-02c392 Find a Tender

How it was run

Official notice
Submission deadline
16 Aug 2021, 12:00 BST
Submission channel
{"written"}
Accepted languages
en
Bids opened
16 Aug 2021, 12:00 BST

Timeline

5 Jul 2021 → 1 Apr 2022 · 4 dates
  1. Notice published
    5 Jul 2021, 15:30 BST
  2. Submission deadline
    16 Aug 2021, 12:00 BST
  3. Bids opened
    16 Aug 2021, 12:00 BST
  4. Contract starts
    1 Apr 2022, 00:00 BST

Contracting authority & participating public bodies

Gedling Borough Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Civic Centre, Arnot Hill Park, Nottingham, Arnold, East Midlands, NG5 6LUContact name, email, phone Published organisation website ↗

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.